# Bank resetting customer passwords to SSN's en masse - have they thought this through?

**URL:** <https://boards.straightdope.com/t/bank-resetting-customer-passwords-to-ssns-en-masse-have-they-thought-this-through/751640>\
**Category:** Factual Questions\
**Created:** [April 9, 2016, 12:53pm UTC](https://boards.straightdope.com/t/bank-resetting-customer-passwords-to-ssns-en-masse-have-they-thought-this-through/751640 "2016-04-09T12:53:54Z")\
**Posts on this page:** 1\
**Page:** 2

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**Author:** ![septimus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/septimus/32/410_2.png) [@septimus](https://boards.straightdope.com/u/septimus)\
**Post date:** [April 9, 2016, 11:24pm UTC](https://boards.straightdope.com/t/bank-resetting-customer-passwords-to-ssns-en-masse-have-they-thought-this-through/751640/21 "2016-04-09T23:24:27Z")

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Most such mechanisms force you to click a link in an email, no? A cracker now needs your email as well — are you telling me the bank doesn’t even adopt this simple safeguard?

My bank required me to telephone in (using a separate verbal password) when online password was reset 🙂 , though I think they now have an online automation to do it. :dubious:

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