You should provide a queen, yes.
The queen is responsible for the growth pattern of the hive, so you have to select and purchase a pre-flown queen (translation: fertilized queen) who has the traits you’re looking for.
There are disease-resistant queens (for specific diseases even!) and queens who are from “lines” that are very active and go-getters, there are lines that are more “docile” (translation: a bit on the lazy side), queens that produce more drones (sometimes good for disease control, or for when you’re a hive-breeder and want to create new hives for people), or queens who produce more workers, queens who are bred to live longer, stronger lives (usually beekeepers in the southeastern USA replace the queen every 1-3 years whether the old queen is aging or not)…
So when your hive absolutely has to be a certain way (although that is just a bad plan from the get-go - see my note below), you go purchase your new queen, and when you get her, you hunt down and squish the old one, and then put the new one in, and they eventually get acclimated, (and you go in and squish all the opportunistic queen eggs that the workers laid in the hopes that those would hatch and kill the intruder queen you stuck in there), and she starts laying eggs that will hatch out into a new genetic line of bees that will hopefully do what you want!
But, that might still not work.
There are also things like location - sometimes a hive just doesn’t work in a certain spot.
Or season - sometimes it’s just something in the air (or pollen) or whatever, and you’ll be dealing with swarms out the wazoo where you never had troubles with that hive before.
RE: Control. It’s a wild nature thing - you are going to have to accept from the beginning that there’s a limit to how much you can shape the behavior of the colony, or you’re going to wear yourself out trying to change things instead of just adapting to the bees and working with them and what they want to do.
I swear I have fun with the bees - I feel like Debbie Downer over here! 