# Bethesda's Fallout 76 \[edited title\]

**URL:** https://boards.straightdope.com/t/bethesdas-fallout-76-edited-title/815125
**Category:** The Game Room
**Created:** [May 30, 2018, 12:56pm UTC](https://boards.straightdope.com/t/bethesdas-fallout-76-edited-title/815125 "2018-05-30T12:56:25Z")
**Posts on this page:** 1
**Showing post:** 191

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### Author: ![SenorBeef](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/senorbeef/32/2220_2.png) [@SenorBeef](https://boards.straightdope.com/u/SenorBeef)
#### Post date: [December 6, 2018, 6:45am UTC](https://boards.straightdope.com/t/bethesdas-fallout-76-edited-title/815125/191 "2018-12-06T06:45:17Z")

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Oh, I guess we hadn’t actually discussed the canvas bag issue.

So the people who paid for the $200 special edition were supposed to get [this](https://assets.rockpapershotgun.com/images/2018/11/fallout-76-bag.jpg/RPSS/resize/760x-1/format/jpg/quality/70) but actually got [this](https://cdn1-www.playstationlifestyle.net/assets/uploads/2018/11/Fallout-76-Bag.png) piece of crap 3 cent nylon bag.

So someone writes their customer support and gets [this reply](https://s3.amazonaws.com/twin-galaxies-www/assets/editorial/2018/11/canvas-bag-support-ticket-fethennour.jpg). Which is, I suppose, pretty honest. They cheaped out.

So Bethesda comes rushing in and says

> [@](#):
>
> The Bethesda Store’s Support member is a temporary contract employee and not directly employed by Bethesda or Bethesda Game Studios. We apologize to the customer who took the time to reach out. The support response was incorrect and not in accordance with our conduct policy.
> 
> …
> 
> Unfortunately, due to unavailability of materials, we had to switch to a nylon carrying case in the Fallout 76: Power Armor Edition. We hope this doesn’t prevent anyone from enjoying what we feel is one of our best collector’s editions.

So they admonished the support people for giving the wrong info, and then basically say the same thing. Well, except they used the excuse “due to a material shortage” like the fucking world ran out of canvas. But still, no plans to do anything.

So after there was an uproar about getting shafted, they offered to give them 500 atom points ($5 in virtual currency) to make up for it, if they filed a ticket. Which was just insulting. I mean they’re even being stingy with the digital currency.

People reacted badly to this - it’s not a real fix to the issue, and it’s a pittance on top of that. Ironically, you can get the canvas bag they promise in game as a virtual item as part of a costume, but that costume costs $18. So… the $5 in virtual currency they give you is less than a third of what it actually costs to own a virtual version of the canvas bag in game. Which brings the absurdity to perfection.

Only after the outrage getting worse at every stage and a law firm starting to gather up a class action lawsuit did they decide to make some canvas bags and send them to people. At which point the security flaw in their ticketing system was shown, and personal information was leaked.

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