BoA CEO "Incensed" About Public Hostility

Bank service fees and Payday loan joints are exactly what the protestors should be focusing on, in my opinion.

Banks are supposed to be making their money off the cash we leave on deposit there, no off ATM, debit card/service fees. ‘Fees’ should not be revenue streams. Period. That is ‘predatory’ capitalism and, if anyone was watching out for consumers it wouldn’t be allowed. Profit generated by overcharging customers for service fees ought to be taxed at 100%, in my humble opinion.

What really pushes people to rage, where I live, is that our tax dollars support bodies meant to oversee industries and protect us from exactly this. But government after government have gutted their funding, and interfered, until they rely on the very industries they are meant to police, for funding. So we’re paying the people meant to protect us, to watch us get screwed.

Payday loan companies get around laws disallowing 120% interest rates, by calling them fees, service charges, etc. But no one really took notice, when they appeared, because it wasn’t aimed at them. It was the poorest and most vulnerable that were being served up, on a platter, to be exploited by ‘predatory’ capitalists. Now it’s the middle classes turn, but what can turn the tide?

Calling them dirty hippies, or artsy fartsy, I don’t think is a bad thing. They should be embracing that, in my opinion. They should be looking square into the cameras and saying, ‘Excuse us for feeling that more creative minds clearly need to address what seem intractable problems in our society because our elected officials continue to demonstrate that they are not up to the task!’

Then they should propose an Xprize solution to our worst problems. Out of the hands of the politicians and into the minds of creative thinkers. $1,000.000 prize. Create a fair, workable, cost effective solution to any problem you can name. Take the top three, hold a vote, let the public pick one. Of the people. It’s so elegant. Choose any issue that government has been working on over 2 terms, like immigration reform. The government has already spent 10 times that amount.

They should be proposing that no elected official should be getting over $200,000 a year pension. Especially not when services are being cut to people in need. If they feel it’s unfair they should be invited to defend why they deserve it, publicly. The people deserve to hear it and welcome the discussion.

But if they don’t get some focus, soon, they are going to lose support, in my opinion. They need to give people something to think about. Y’know, think different!

Not to scold, but you got it a bit bassackward. The OWS didn’t create anything, they are reflecting a vast but inchoate anger. They appear to reject the very idea of leadership in favor of a collective will, an absolute democracy. I’m not at all sure that the notion is practical, but I think they are on to something.

The occupy movement is not likely to zero in on banking fees. The banks have managed to make fees legal. it is up to the customers to reject them.
The movement is not anti bank. it is anti bank fraud and anti bank crime. It is also ant bank buying up politicians. But fees are better addressed by customers taking their money out of the banks.

What entitles you, or anyone else, to tell Bank of America how profitable they should be? I don’t think they will agree with your version of “reality”, unless people actually do respond to their bullshit by closing their accounts.

Is it lost on you people that Bank of America is losing money? As I pointed out previously, without various one-time charges last quarter, they would have lost $1,600,000,000.

In 2010, they had $110 billion in revenue, of which about $9 billion was from “service charges”, and still lost $6 billion.

Do you get upset at other companies that raise their prices to cover increased costs? Do you get pissed when your grocery store raises their prices on milk, and demand that it be given to you for free, or at cost? Would you prefer that Bank of America go belly-up, cost taxpayers a ton of money, disrupt the economy and prolong the recession?

Also, to those who keep complaining about how their “tax dollars” are supporting Bank of America, Moynihan’s salary, etc. - are you aware that Bank of America repaid their TARP loan, with interest, and bought back the government’s stock purchase? It’s not as if BoA got a gift of $100 billion from the government that they never had to pay back.

Dodd-Frank should have just reinstated Glass-Steagall. If the fucking banks wouldn’t have gotten their panties in a bind about all the “profits” the investment banking firms were raking in thanks to the expansion of 401k’s and a bull market they never would have pressed for repeal that ultimately left them exposed when the bubble burst.

Actually I would. It is the only real chance for fiscal reform.

Question, how much of that quarterly loss is due to loses in investment banking? Writing bad mortgages didn’t get the banks in this mess. That would have been a much smaller mess. Buying and selling bundled bad mortgages as an investment tool created the huge fucking financial mess we are in.

I don’t either, I think he believes that his company is morally entitled to a profit. As in, if he chooses to raise prices for his customers, in an effort to ensure that his shareholders get an “appropriate” return for their investment, those customers shouldn’t complain. They should simply crack open their wallets with a smile, secure in the notion that they are supporting the good works of BofA.

Creative accounting. i believe they just put 10 billion aside to pay for bonuses. Then declared a 500 million dollar loss. If they had gutted their bonuses all the way back to 9 billion, they would have shown a profit.

As Voyager said, the big issue is that Europe is moving away from the magnetic stripe and towards chip-and-PIN. That means that many locations no longer have the equipment to swipe an American credit card anymore.

Where this causes the biggest problem is in automated machines, such as ticket vending machines at train stations. In many places they can only take chip-and-PIN cards, and there is no human to manually type in the information. So basically Americans can no longer buy train tickets with credit cards except at manned ticket counters. It’s quite a big problem, actually.

ETA: To be clear, this is not a BofA issue. This is an American banking issue. I heard that one US bank has started to issue chip-and-PIN cards for those customers that travel a lot (I forgot which one).

Their loss came from the mortgage mess they bought themselves into when they bought Countrywide. The Times article about the loss. They’ve got no one to blame but themselves for it. And yes, I would be pissed if a company raised prices on what I buy in order to pay a gigantic fine that the crooks in another division ran up - especially if the execs who oversaw that division kept their big paychecks. But it is better to dump their asses and be mad than to just be mad.

It has been my observation that posts citing actual financial statements tend to get ignored here. Better to say “OMG, BOA DEZERVES MORE OF YOU $$$ THAN YOU DO!!!” if you want a response. :wink:

The fact that Gonzomax can readily find out how much BoA pays out in bonuses, but prefers to cranally pull out a $10 billion figure, is really all you need to know. :wink:

Well, I have not looked at their quarterly report in detail, but you can look this up for yourself in their 2010 annual report.

On page 23, they have a chart that shows their major lines of business, and their profit/loss from each one. Page 24 describes those lines of business.

In 2010, they:
[ul]
[li] made $1.4 billion from deposits, meaning ordinary banking products (savings accounts, CDs, etc.)[/li][li] LOST $6.6 billion in their credit card division[/li][li] LOST $8.9 billion in their retail home loan and insurance division[/li][li] made $3.2 billion from their “global commercial banking” division[/li][li] made $6.3 billion from their “global banking and markets” division[/li][li] made $1.3 billion from their “global wealth and investment management” division[/li][li] made $1.1 billion from other stuff[/li][/ul]

It appears to me that they are, in general, losing money in their traditional retail banking products business, and making money in their investment banking stuff. If anyone is subsidizing Bank of America, it’s their investment banking divisions subsidizing their consumer divisions. Hardly surprising then, that they were eager to get into the investment banking business in the first place.

The article you link refers to the 2nd quarter of 2011. I have been talking about 3rd quarter 2011 and their 2010 annual report (the most recent quarterly and annual statements available).

I think a lot of people are questioning why their costs are so high, because it seems that banking is a bunch of computers and not very many people.

If there was a $2 per month fee for use of a debit card there would still be some outcry, but it’s a bit late to be starting such stunts. They should have started the fee earlier. I know most people are used to some bank fees but to go the BOA route is just shooting yourself in the foot.

The grocery store here has price increases that are smaller but add up, 5 to 25 cents more per item and smaller packages sizes are what i’ve seen shopping.

While I’m typing this I see ads for Chase and Capital One, like they’re any better. That’s some fail and bullshit.

And where is this precious piece of wisdom cast in stone?

But I might be able to get on board wit this. I think Apple charges too much for an iPhone, and I want one. I propose we pass legislation limiting Apple to 10% margins on their products. Ten percent is plenty for those greedy bastards!

While you see it as losing money in traditional banking products, to me it seems obvious that they are losing their shirt in credit cards and the acquisition of Countrywide.

Investment banking and deposit banking were separated for 66 years by law for what I have to presume was good reason. Within less than a decade of that separation being removed we had a near catastrophic meltdown of the financial markets. Coincidence? I’m willing to entertain that thought, but see no reason to continue to risk it not being so. The markets and economy performed fine in the nearly 7 decades before that barrier was removed. Put it back. BofA execs and shareholders don’t like it? Tough shit, get a job with or invest in the investment banking firms.

Oh, you mean 3Q 2011 where they made $6.2 billion?.

As far as investment banking covering consumer stuff

In 2010 they didn’t have to cut debit card fees, so I’m not sure how the loss back then is relevant. It is true that their gain came from selling a business, and from accounting factors. They also seem to have decided they are too big to succeed, and are selling off pieces of themselves, which is a good thing.

See post #20.

However, it does appear that one of their investment banking divisions lost money last quarter.

If they suddenly decided to hit up all current owners of Apple iphones with a $5 a month service fee under the guise that they aren’t making enough profit on app transactions I’d call them greedy bastards and switch to an android phone.

I have no problem with BofA charging a fee or raising fees on new accounts where the consumer is at the decision making point.

From Page 3 of the linked 2010 Annual Report
2010 Total Net Revenue $111 billion

I can not feel sorry for them.