# Bought a Kindle 2 in the last 30 days?  You may have $60 coming to you.

**URL:** <https://boards.straightdope.com/t/bought-a-kindle-2-in-the-last-30-days-you-may-have-60-coming-to-you/502557>\
**Category:** Miscellaneous and Personal Stuff I Must Share\
**Created:** [July 10, 2009, 2:34pm UTC](https://boards.straightdope.com/t/bought-a-kindle-2-in-the-last-30-days-you-may-have-60-coming-to-you/502557 "2009-07-10T14:34:04Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![bibliophage](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bibliophage/32/7615_2.png) [@bibliophage](https://boards.straightdope.com/u/bibliophage)\
**Post date:** [July 10, 2009, 2:34pm UTC](https://boards.straightdope.com/t/bought-a-kindle-2-in-the-last-30-days-you-may-have-60-coming-to-you/502557/1 "2009-07-10T14:34:04Z")

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Amazon recently dropped the price of its smaller (six-inch) Kindle from $359 to $299. If you paid the higher price within the last 30 days, you may be entitled to a refund of the $60 difference. The refund is not automatic; you have to request it. I got in just under the wire, because my Kindle shipped about 28 days before the price decrease. I requested my refund yesterday by e-mail and it was confirmed today.

Here’s how: Sign into your Amazon account, click on “help” then on “contact us” then select the order that includes the Kindle, then click on “e-mail” and send an e-mail to customer service requesting a partial refund.

A post on another message board I saw yesterday speaks of a $40 partial refund. I don’t know why. Amazon gave me the full $60 difference.

Amazon has long had a [30 day price guarantee](http://www.slate.com/id/2156900/). If the price of anything you order from Amazon itself (not its merchants) drops within 30 days of shipping, you’re entitled to the difference. It’s not exactly a state secret, but they have never advertised the fact either. It’s a lot more convenient than physically returning the item for a full refund and then buying it again at the lower price, which is what I would be tempted to try if not for the partial refund.

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**Author:** ![Infovore](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/infovore/32/420_2.png) [@Infovore](https://boards.straightdope.com/u/Infovore)\
**Post date:** [July 10, 2009, 10:06pm UTC](https://boards.straightdope.com/t/bought-a-kindle-2-in-the-last-30-days-you-may-have-60-coming-to-you/502557/2 "2009-07-10T22:06:30Z")

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Woo, thanks!

I just bought my dad a Kindle for his birthday last month and noticed that the price had changed recently, but I figured I was SOL. I did as you mentioned and just got a reply back saying they’re refunding me $60. 🙂

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**Author:** ![Pseudocode](https://avatars.discourse-cdn.com/v4/letter/p/59ef9b/32.png) [@Pseudocode](https://boards.straightdope.com/u/Pseudocode)\
**Post date:** [July 11, 2009, 1:33am UTC](https://boards.straightdope.com/t/bought-a-kindle-2-in-the-last-30-days-you-may-have-60-coming-to-you/502557/3 "2009-07-11T01:33:18Z")

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Watch out, the refund may only be for the Kindle.

Up until last September, they had language on their website (in the fine print somewhere) that said they would honor a 30-day post-order price drop. They don’t mention it anymore, and in fact many people have reported that their refunds have been denied: [http://www.kalyansuman.com/2008/08/amazon-cancels-30-days-price-match.html](http://www.kalyansuman.com/2008/08/amazon-cancels-30-days-price-match.html)

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**Author:** ![Uncle\_Dragon](https://avatars.discourse-cdn.com/v4/letter/u/ecc23a/32.png) [@Uncle\_Dragon](https://boards.straightdope.com/u/Uncle_Dragon)\
**Post date:** [July 12, 2009, 11:59pm UTC](https://boards.straightdope.com/t/bought-a-kindle-2-in-the-last-30-days-you-may-have-60-coming-to-you/502557/4 "2009-07-12T23:59:37Z")

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Thanks for the heads up! Mrs. Dragon gave me a Kindle2 for my (shudder) 50th bday a few weeks ago; We made the 30-day refund window with 3 days to spare, and got a $60 refund! Thanks again, Bibliophage!

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**Author:** ![Khadaji](https://avatars.discourse-cdn.com/v4/letter/k/9e8a1a/32.png) [@Khadaji](https://boards.straightdope.com/u/Khadaji)\
**Post date:** [July 13, 2009, 10:47am UTC](https://boards.straightdope.com/t/bought-a-kindle-2-in-the-last-30-days-you-may-have-60-coming-to-you/502557/5 "2009-07-13T10:47:35Z")

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Thanks for the head’s up!
