# Browser and Norton no longer working together

**URL:** https://boards.straightdope.com/t/browser-and-norton-no-longer-working-together/439569
**Category:** Factual Questions
**Created:** [February 28, 2008, 11:10pm UTC](https://boards.straightdope.com/t/browser-and-norton-no-longer-working-together/439569 "2008-02-28T23:10:12Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![jsc1953](https://avatars.discourse-cdn.com/v4/letter/j/5daacb/32.png) [@jsc1953](https://boards.straightdope.com/u/jsc1953)
#### Post date: [February 28, 2008, 11:10pm UTC](https://boards.straightdope.com/t/browser-and-norton-no-longer-working-together/439569/1 "2008-02-28T23:10:12Z")

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Yesterday, I needed to perform a system recovery – which apparently resets all one’s software to a ‘factory installed’ condition (and reloads a bunch of crap that came with the computer, and throws away your Microsoft Office registration…but that’s another story).

So at the end of the recovery I had to go through the Internet setup process, and restart my Norton Internet Security, and download updates, etc etc.

And now I can no longer get a web browser going if Norton is running. If I disable Norton – no problem. If I enable Norton, the browser says it’s unable to make a connection. The problem happens with both Firefox and Internet Explorer (v 6)

I’m sure it’s some sort of firewall setting, but I can’t find anything in either the browser options or Norton’s options that seems related.

I’m running Windows XP, btw.

In the short term, I have Norton disable, but would rather have it doing its job. Any help would be appreciated. Thanks!