# BSODs, how anyway to find out what's causing them.

**URL:** <https://boards.straightdope.com/t/bsods-how-anyway-to-find-out-whats-causing-them/654651>\
**Category:** Factual Questions\
**Created:** [April 2, 2013, 6:44pm UTC](https://boards.straightdope.com/t/bsods-how-anyway-to-find-out-whats-causing-them/654651 "2013-04-02T18:44:17Z")\
**Posts on this page:** 3\
**Page:** 2

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**Author:** ![Mdcastle](https://avatars.discourse-cdn.com/v4/letter/m/958977/32.png) [@Mdcastle](https://boards.straightdope.com/u/Mdcastle)\
**Post date:** [April 16, 2013, 12:37am UTC](https://boards.straightdope.com/t/bsods-how-anyway-to-find-out-whats-causing-them/654651/21 "2013-04-16T00:37:45Z")

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> [@jz78817](#):
>
> if “ntoskrnl” or “ntkrnlmp” are actually crashing, then bad hardware might be at fault. it’s quite possible, though, that (as I said above) something else running in kernel mode is crashing and the bugcheck is misleadingly pointing to the kernel processes as being at fault.
> 
> is your system set up to save memory dumps (either full or mini?)

It’s setup to save Minidumps.

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**Author:** ![Jragon](https://avatars.discourse-cdn.com/v4/letter/j/e19b73/32.png) [@Jragon](https://boards.straightdope.com/u/Jragon)\
**Post date:** [April 16, 2013, 2:08am UTC](https://boards.straightdope.com/t/bsods-how-anyway-to-find-out-whats-causing-them/654651/22 "2013-04-16T02:08:16Z")

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> [@galen\_ubal](#):
>
> (bolding mine)  
> You can download a Windows 7 ISO [here](http://arstechnica.com/features/2012/06/blowing-away-bloatware-a-guide-to-reinstalling-windows-on-a-new-pc/) - this page gives full instructions on reinstalling Windows from it. I’m assuming you have the legitimate Windows key somewhere on your laptop - probably on the underside.

A lot of Windows keys you get with PCs or in stores are for reinstall or upgrade only, you usually need to buy one that works on a fresh PC/drive by itself.

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**Author:** ![Quartz](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/quartz/32/267_2.png) [@Quartz](https://boards.straightdope.com/u/Quartz)\
**Post date:** [April 16, 2013, 11:53am UTC](https://boards.straightdope.com/t/bsods-how-anyway-to-find-out-whats-causing-them/654651/23 "2013-04-16T11:53:37Z")

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Try these links:

> **["0x0000001E" Stop error occurs intermittently in Windows 7 SP1 and Windows...](https://support.microsoft.com/en-us/topic/-0x0000001e-stop-error-occurs-intermittently-in-windows-7-sp1-and-windows-server-2008-r2-sp1-f341381a-5c70-4cda-7360-6728dfebb2e4)**
>
> Fixes an issue in which a server crashes intermittently together with an error message in Windows 7 SP1 and Windows Server 2008 R2 SP1. This issue occurs because of a memory leak.

> **["0x00000050" Stop error in Windows 7 or in Windows Server 2008 R2 - Microsoft...](https://support.microsoft.com/en-us/topic/-0x00000050-stop-error-in-windows-7-or-in-windows-server-2008-r2-10eb7cfc-1834-5879-aeb8-5a923d2b8435)**
>
> Fixes a "0x00000050" Stop error that occurs randomly on a computer that is running Windows 7 or Windows Server 2008 R2.

[http://support.microsoft.com/kb/982091](http://support.microsoft.com/kb/982091) (This one might be highly relevant)  
For STOP 0xA, can you please make sure all your drivers are fully up to date, and there’s nothing driver-less listed in Device Manager.

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