# Camera Problem on W10 Surface **URL:** \ **Category:** Factual Questions\ **Created:** [July 7, 2021, 12:23pm UTC](https://boards.straightdope.com/t/camera-problem-on-w10-surface/945900 "2021-07-07T12:23:08Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![bob\_2](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bob_2/32/3341_2.png) [@bob\_2](https://boards.straightdope.com/u/bob_2)\ **Post date:** [July 7, 2021, 12:23pm UTC](https://boards.straightdope.com/t/camera-problem-on-w10-surface/945900/1 "2021-07-07T12:23:08Z")
For some unknown reason, the camera on my Surface laptop stopped working and the message says that it can’t be found. I have been through all the usual steps: Turn off and on Check drivers Delete driver and restart The help link doesn’t help either. Any ideas, please? ---
**Author:** ![md-2000](https://avatars.discourse-cdn.com/v4/letter/m/9d8465/32.png) [@md-2000](https://boards.straightdope.com/u/md-2000)\ **Post date:** [July 8, 2021, 5:45am UTC](https://boards.straightdope.com/t/camera-problem-on-w10-surface/945900/2 "2021-07-08T05:45:42Z")
I assume it doesn’t show on device manager? Sometimes uninstall/search for new hardware on device manager will re-install the device. However, it may be time to exercise that warranty if it’s still in force. When Covid started, a lot of people needed their laptop cameras dfor the first time, only to find they had failed. ---
**Author:** ![bob\_2](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bob_2/32/3341_2.png) [@bob\_2](https://boards.straightdope.com/u/bob_2)\ **Post date:** [July 8, 2021, 7:30am UTC](https://boards.straightdope.com/t/camera-problem-on-w10-surface/945900/3 "2021-07-08T07:30:48Z")
I have put the question to M’soft Support, so maybe they will solve the problem. I was working a few days ago.