# Can anyone help me with Outlook? **URL:** \ **Category:** Factual Questions\ **Created:** [July 14, 2010, 5:03pm UTC](https://boards.straightdope.com/t/can-anyone-help-me-with-outlook/546676 "2010-07-14T17:03:54Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![cmkeller](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cmkeller/32/118_2.png) [@cmkeller](https://boards.straightdope.com/u/cmkeller)\ **Post date:** [July 14, 2010, 5:03pm UTC](https://boards.straightdope.com/t/can-anyone-help-me-with-outlook/546676/1 "2010-07-14T17:03:54Z")
I use Outlook at work, and I get a lot of spam originating from faked-up addresses in a domain called “ymail”. Outlook supposedly has a “Junk Mail” feature that will block certain addresses, and according to the help, I should be able to block the entire domain as well. I added both “[ymail.com](http://ymail.com)” and “@ymail.com” to the “Blocked Senders” list, but these still get through. Does anyone know what I _really_ need to add to that list to block all e-mail from that domain? ---
**Author:** ![Southern\_Yankee](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/southern_yankee/32/2800_2.png) [@Southern\_Yankee](https://boards.straightdope.com/u/Southern_Yankee)\ **Post date:** [July 14, 2010, 7:43pm UTC](https://boards.straightdope.com/t/can-anyone-help-me-with-outlook/546676/2 "2010-07-14T19:43:27Z")
What version of Outlook are you using? Also, it would be easier if your network team blocked it, if they have a firewall / web filter in place. ---
**Author:** ![Quartz](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/quartz/32/267_2.png) [@Quartz](https://boards.straightdope.com/u/Quartz)\ **Post date:** [July 14, 2010, 7:55pm UTC](https://boards.straightdope.com/t/can-anyone-help-me-with-outlook/546676/3 "2010-07-14T19:55:43Z")
You need to set up a rule which searches the from address for @ymail.com and then deletes any messages it finds. ---
**Author:** ![KneadToKnow](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kneadtoknow/32/3999_2.png) [@KneadToKnow](https://boards.straightdope.com/u/KneadToKnow)\ **Post date:** [July 14, 2010, 7:55pm UTC](https://boards.straightdope.com/t/can-anyone-help-me-with-outlook/546676/4 "2010-07-14T19:55:46Z")
If you’ve added “[ymail.com](http://ymail.com)” to the blocked list and are still getting email from that domain, I would bet that the domain you’re seeing is not the domain it’s really coming from. Have you opened up the [headers](http://office.microsoft.com/en-us/outlook-help/view-e-mail-headers-HA001093707.aspx) and inspected them? ---
**Author:** ![cmkeller](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cmkeller/32/118_2.png) [@cmkeller](https://boards.straightdope.com/u/cmkeller)\ **Post date:** [July 16, 2010, 12:03pm UTC](https://boards.straightdope.com/t/can-anyone-help-me-with-outlook/546676/5 "2010-07-16T12:03:49Z")
Southern Yankee, I’m using Outlook 2007. KneadToKnow, I always look at the header - no indication of any domain other than [ymail.com](http://ymail.com). Here’s the most recent sample - can you find anything but [ymail.com](http://ymail.com) here? > [@](#): > > Microsoft Mail Internet Headers Version 2.0 > Received: from shadowbm.SFSC.Corp ([10.10.11.16]) by [mail1.shadowfinancial.com](http://mail1.shadowfinancial.com) with Microsoft SMTPSVC(6.0.3790.3959); > Fri, 16 Jul 2010 07:39:03 -0400 > Received: from 145-152-137-25 ([99.203.170.62]) by shadowbm.SFSC.Corp with Microsoft SMTPSVC(6.0.3790.4675); > Fri, 16 Jul 2010 07:39:02 -0400 > Received: from 145-152-137-25[127.0.0.1] by 145-152-137-25[127.0.0.1] > (SMTPD32); Fri, 16 Jul 2010 04:39:01 -0700 > Message-ID: \<2565c5715f8d600a0a075fc900120ec8@ymail.com\> > From: “Health Network” \ > To: \ > Subject: July Newsletter > Date: Fri, 16 Jul 2010 04:38:09 -0700 > MIME-Version: 1.0 > Content-Type: multipart/alternative; > boundary=“----=SPLITOR00A\_001\_56075593D” > Return-Path: [noreply567@ymail.com](mailto:noreply567@ymail.com) > X-OriginalArrivalTime: 16 Jul 2010 11:39:02.0584 (UTC) FILETIME=[7D1F6B80:01CB24DB] > X-Brightmail-Tracker: AAAAAA== > > ------=SPLITOR00A\_001\_56075593D > Content-Type: text/plain; > charset=“windows-1252” > Content-Transfer-Encoding: quoted-printable > > ------=SPLITOR00A\_001\_56075593D > Content-Type: text/html; > charset=“windows-1252” > Content-Transfer-Encoding: quoted-printable > ------=SPLITOR00A\_001\_56075593D– Quartz, good idea - though the Blocked list should work too. ---
**Author:** ![KneadToKnow](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kneadtoknow/32/3999_2.png) [@KneadToKnow](https://boards.straightdope.com/u/KneadToKnow)\ **Post date:** [July 16, 2010, 1:53pm UTC](https://boards.straightdope.com/t/can-anyone-help-me-with-outlook/546676/6 "2010-07-16T13:53:02Z")
Given that info, and while I agree with you that the block list should work, I’d go with **Quartz** ’s suggestion. BTW, are you using Microsoft Update, and if so are you up-to-date on your updates? Because I find that my spam will sort of creep up from two-three per day to six-seven per day and then go right back down after an update. ---
**Author:** ![cmkeller](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cmkeller/32/118_2.png) [@cmkeller](https://boards.straightdope.com/u/cmkeller)\ **Post date:** [July 16, 2010, 3:59pm UTC](https://boards.straightdope.com/t/can-anyone-help-me-with-outlook/546676/7 "2010-07-16T15:59:42Z")
I always keep up with my updates. I have implemented Quartz’s suggestion. Hopefully that will be more effective than the block list was. Thanks, all! ---
**Author:** ![Dewey\_Finn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dewey_finn/32/4222_2.png) [@Dewey\_Finn](https://boards.straightdope.com/u/Dewey_Finn)\ **Post date:** [July 16, 2010, 4:28pm UTC](https://boards.straightdope.com/t/can-anyone-help-me-with-outlook/546676/8 "2010-07-16T16:28:16Z")
> [@KneadToKnow](#): > > Given that info, and while I agree with you that the block list should work, I’d go with **Quartz** ’s suggestion. BTW, are you using Microsoft Update, and if so are you up-to-date on your updates? Because I find that my spam will sort of creep up from two-three per day to six-seven per day and then go right back down after an update. I think the reason is that one of the standard Microsoft updates is a junk mail filter. Presumably it gets updated to include domains or addresses that are newly known to send spam. ---
**Author:** ![KneadToKnow](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kneadtoknow/32/3999_2.png) [@KneadToKnow](https://boards.straightdope.com/u/KneadToKnow)\ **Post date:** [July 16, 2010, 5:13pm UTC](https://boards.straightdope.com/t/can-anyone-help-me-with-outlook/546676/9 "2010-07-16T17:13:53Z")
> [@Dewey\_Finn](#): > > I think the reason is that one of the standard Microsoft updates is a junk mail filter. Presumably it gets updated to include domains or addresses that are newly known to send spam. I concur, I just failed to mention that explicitly in my post. Good catch.