# Canadian Quicken Users **URL:** \ **Category:** Factual Questions\ **Created:** [December 24, 2004, 6:25am UTC](https://boards.straightdope.com/t/canadian-quicken-users/281451 "2004-12-24T06:25:05Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Quasimodal](https://avatars.discourse-cdn.com/v4/letter/q/57b2e6/32.png) [@Quasimodal](https://boards.straightdope.com/u/Quasimodal)\ **Post date:** [December 24, 2004, 6:25am UTC](https://boards.straightdope.com/t/canadian-quicken-users/281451/1 "2004-12-24T06:25:05Z")
Help, I’m trying to set up Quicken to download transactions from my bank and I can’t figure it out. My bank is Royal Bank (RBC) and it’s not listed in the program even though the RBC website says it supports the program. How do I set this up? I also have Microsoft Money but it too has the same problem. I try to download from RBC and I think it saves the file bit it never transfers into the program. Thanks for any help you can give ---
**Author:** ![sleestak](https://avatars.discourse-cdn.com/v4/letter/s/919ad9/32.png) [@sleestak](https://boards.straightdope.com/u/sleestak)\ **Post date:** [December 24, 2004, 8:21am UTC](https://boards.straightdope.com/t/canadian-quicken-users/281451/2 "2004-12-24T08:21:32Z")
I went to the RBC website and it appears that when you download the information it is in a file, it does not diredtly update Quicken. Most likely it comes down in a comma delimited format file or the Quicken file format which has the extension QIF (Quicken Information File). Search your computer for _.qif. If you find the file go into Quicken then choose File -\> import_. Browse to the file and it should pull in the data. Note, back up your data file before doing this. I doubt it will blow up anything but bakups are your friend. Slee At least it was fie -\>import when I did Quicken support years ago. I was on the first online support team for Quicken.