# Can't connect to Facebook on IE, but Chrome is OK

**URL:** <https://boards.straightdope.com/t/cant-connect-to-facebook-on-ie-but-chrome-is-ok/608995>\
**Category:** Factual Questions\
**Created:** [January 10, 2012, 1:16am UTC](https://boards.straightdope.com/t/cant-connect-to-facebook-on-ie-but-chrome-is-ok/608995 "2012-01-10T01:16:09Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![CookingWithGas](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cookingwithgas/32/485_2.png) [@CookingWithGas](https://boards.straightdope.com/u/CookingWithGas)\
**Post date:** [January 10, 2012, 1:16am UTC](https://boards.straightdope.com/t/cant-connect-to-facebook-on-ie-but-chrome-is-ok/608995/1 "2012-01-10T01:16:09Z")

</div>

What could cause trying to open a web page to fail on one browser but work fine on another? My wife’s computer won’t bring up facebook on IE but I installed Chrome to see what would happen and it worked fine. It also works fine on IE on three other computers on our home network. I can ping and tracert facebook from her computer just fine.

Any ideas?

ETA: Problem just started 48 hours ago

---

<div class="post-metadata">

**Author:** ![arseNal](https://avatars.discourse-cdn.com/v4/letter/a/ecae2f/32.png) [@arseNal](https://boards.straightdope.com/u/arseNal)\
**Post date:** [January 10, 2012, 1:23am UTC](https://boards.straightdope.com/t/cant-connect-to-facebook-on-ie-but-chrome-is-ok/608995/2 "2012-01-10T01:23:07Z")

</div>

Do you have problems with any sites besides FB?

Anyway, try to reset IE:

[http://support.microsoft.com/kb/923737](http://support.microsoft.com/kb/923737)

---

<div class="post-metadata">

**Author:** ![CookingWithGas](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cookingwithgas/32/485_2.png) [@CookingWithGas](https://boards.straightdope.com/u/CookingWithGas)\
**Post date:** [January 10, 2012, 2:22am UTC](https://boards.straightdope.com/t/cant-connect-to-facebook-on-ie-but-chrome-is-ok/608995/3 "2012-01-10T02:22:02Z")

</div>

Thanks **arseNal** , that did the trick! Although I’m not sure why…

---

<div class="post-metadata">

**Author:** ![BigT](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bigt/32/12044_2.png) [@BigT](https://boards.straightdope.com/u/BigT)\
**Post date:** [January 10, 2012, 4:55am UTC](https://boards.straightdope.com/t/cant-connect-to-facebook-on-ie-but-chrome-is-ok/608995/4 "2012-01-10T04:55:31Z")

</div>

> [@CookingWithGas](#):
>
> Thanks **arseNal** , that did the trick! Although I’m not sure why…

Almost certainly a piece of malware, although a poorly coded addon is also possible. Scan your computer.

---

<div class="post-metadata">

**Author:** ![AaronX](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@AaronX](https://boards.straightdope.com/u/AaronX)\
**Post date:** [January 10, 2012, 8:16am UTC](https://boards.straightdope.com/t/cant-connect-to-facebook-on-ie-but-chrome-is-ok/608995/5 "2012-01-10T08:16:54Z")

</div>

I would have tried accessing FB’s IP directly from IE, if the problem still existed.