# can't get hotmail mail

**URL:** <https://boards.straightdope.com/t/cant-get-hotmail-mail/295716>\
**Category:** Miscellaneous and Personal Stuff I Must Share\
**Created:** [March 22, 2005, 3:00pm UTC](https://boards.straightdope.com/t/cant-get-hotmail-mail/295716 "2005-03-22T15:00:46Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![rewindforward](https://avatars.discourse-cdn.com/v4/letter/r/f19dbf/32.png) [@rewindforward](https://boards.straightdope.com/u/rewindforward)\
**Post date:** [March 22, 2005, 3:00pm UTC](https://boards.straightdope.com/t/cant-get-hotmail-mail/295716/1 "2005-03-22T15:00:46Z")

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## for the past couple days I go to the [hotmail.com](http://hotmail.com) and I can’t get my mail but in the messenger it says how many pieces I’ve got but if I click on it I get the same page… what’s causing this? I don’t know if it’s somebody that got it cancelled or something? ERROR Due to an internal error your request cannot be processed. We apologize for the inconvenience. Please try again later. If you are attempting to reactivate your Hotmail account, we’re sorry but your request cannot be processed at this time. Please do the following: Close all web browser windows. Restart your web browser. Return to [http://www.hotmail.com](http://www.hotmail.com) to sign in. © 2005 Microsoft TERMS OF USE Privacy Statement Anti-Spam Policy

I also tried sending it mail from another email and it came back saying:  
host [mx4.hotmail.com](http://mx4.hotmail.com)[65.54.253.230] said: 550  
Requested action not taken: mailbox unavailable (in reply to RCPT  
TO  
command)

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**Author:** ![Emony\_Dax](https://avatars.discourse-cdn.com/v4/letter/e/ba9def/32.png) [@Emony\_Dax](https://boards.straightdope.com/u/Emony_Dax)\
**Post date:** [March 22, 2005, 9:36pm UTC](https://boards.straightdope.com/t/cant-get-hotmail-mail/295716/2 "2005-03-22T21:36:28Z")

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Wow, what a pain. I’ve seen several posts lately on GQ about this. I was having so much trouble with my hotmail–up one day, down the next, then down for 3 days straight!–I finally switched over to a free yahoo account out of desperation. It was annoying to move all my archived mail and notify everyone, but yahoo has provided good service so far and their interface is a lot friendlier. If you ask nicely there might even be someone willing to give you a free gmail account 🙂

Sorry I couldn’t be more helpful. I think hotmail is just tanking and I’m glad I got away when I did. Good luck.

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**Author:** ![Celyn](https://avatars.discourse-cdn.com/v4/letter/c/9dc877/32.png) [@Celyn](https://boards.straightdope.com/u/Celyn)\
**Post date:** [March 23, 2005, 12:46am UTC](https://boards.straightdope.com/t/cant-get-hotmail-mail/295716/3 "2005-03-23T00:46:31Z")

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Like one or two other people, i’ve jsut found Hotmail to be too much of a disaster lately - indeed, on and off for a couple of months.

Can’t help you, therefore - I can can only sympathise, but I Do tend to think it is Hotmail messing up, not anything you or any “friends” have done.

If you do want a Gmail account, email me (address in profile) and I can send you an invite. Failing that, best of luck with blasted Hotmail, and, as has been noted, Yahoo seemwsw to work OK still.

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**Author:** ![rewindforward](https://avatars.discourse-cdn.com/v4/letter/r/f19dbf/32.png) [@rewindforward](https://boards.straightdope.com/u/rewindforward)\
**Post date:** [March 26, 2005, 9:03pm UTC](https://boards.straightdope.com/t/cant-get-hotmail-mail/295716/4 "2005-03-26T21:03:12Z")

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ok well it’s been a week and it’s stuck at 61 email messages when I log into messenger. When I go to check the mail I get this url with the error page listed below…

> **[Outlook – free personal email and calendar from Microsoft](https://outlook.live.com/owa/)**
>
> Get free Outlook email and calendar, plus Office Online apps like Word, Excel and PowerPoint. Sign in to access your Outlook, Hotmail or Live email account.

but I can’t log in so I can’t delete the account… and if I log into the messenger I won’t ever start the 30 day inactivity? I sent an email to tech support but whatever eh… I think I should just dump the email address and get a new one then in a couple months go try the username again? I’m kind of waiting several days until maybe somebody from there gets back to me… It’s just a spam account but I liked the username… I’ve got another email place for personal messages so it’s not that big of a deal but I don’t know what the problem is… if somebody complained about something I wouldn’t be able to log in… it sounds like some sort of snafu.

* * *

> [@rewindforward](#):
>
> ## for the past couple days I go to the [hotmail.com](http://hotmail.com) and I can’t get my mail but in the messenger it says how many pieces I’ve got but if I click on it I get the same page… what’s causing this? I don’t know if it’s somebody that got it cancelled or something? ERROR Due to an internal error your request cannot be processed. We apologize for the inconvenience. Please try again later. If you are attempting to reactivate your Hotmail account, we’re sorry but your request cannot be processed at this time. Please do the following: Close all web browser windows. Restart your web browser. Return to [http://www.hotmail.com](http://www.hotmail.com) to sign in. © 2005 Microsoft TERMS OF USE Privacy Statement Anti-Spam Policy
> 
> I also tried sending it mail from another email and it came back saying:  
> host [mx4.hotmail.com](http://mx4.hotmail.com)[65.54.253.230] said: 550  
> Requested action not taken: mailbox unavailable (in reply to RCPT  
> TO  
> command)

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**Author:** ![China\_Guy](https://avatars.discourse-cdn.com/v4/letter/c/779978/32.png) [@China\_Guy](https://boards.straightdope.com/u/China_Guy)\
**Post date:** [March 26, 2005, 11:50pm UTC](https://boards.straightdope.com/t/cant-get-hotmail-mail/295716/5 "2005-03-26T23:50:29Z")

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try signing into my msn or chat or some other service. This may get you in through another access point.

I’ve used hotmail, yahoo, etc for years and everyone of them go through phases of being unable to access. Usually you can get in through another way such as secure logon, my msn,

worth a try

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**Author:** ![rewindforward](https://avatars.discourse-cdn.com/v4/letter/r/f19dbf/32.png) [@rewindforward](https://boards.straightdope.com/u/rewindforward)\
**Post date:** [March 27, 2005, 4:54pm UTC](https://boards.straightdope.com/t/cant-get-hotmail-mail/295716/6 "2005-03-27T16:54:49Z")

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tried going thru the msn and then to the hotmail and get a different page…

Server Too Busy  
We are experiencing higher than normal volume and are therefore unable to service your request at this time. Try one of the following:

In your browser, click Refresh  
In your browser, click Back, and try again  
Wait a few minutes and try again  
We apologize for this inconvenience.

> [@China Guy](#):
>
> try signing into my msn or chat or some other service. This may get you in through another access point.
> 
> I’ve used hotmail, yahoo, etc for years and everyone of them go through phases of being unable to access. Usually you can get in through another way such as secure logon, my msn,
> 
> worth a try

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**Author:** ![Fanny\_May](https://avatars.discourse-cdn.com/v4/letter/f/3be4f8/32.png) [@Fanny\_May](https://boards.straightdope.com/u/Fanny_May)\
**Post date:** [March 27, 2005, 7:54pm UTC](https://boards.straightdope.com/t/cant-get-hotmail-mail/295716/7 "2005-03-27T19:54:27Z")

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It’s time you chucked Hotmail. Yahoo is sooo much better. More free storage space, I think it’s now going to 3Gigabytes, plus it ties so well to calendars, has better spam filters, and allows you to send pictures back and forth to relatives without a lot of hassle.  
And it handles forwording of pictures and attachments correctly. With Hotmail, people always think they are forwarding something and I have to tell them to attach it manually and try again.
