# Can't install iTunes on Windows 7 **URL:** \ **Category:** Factual Questions\ **Created:** [September 23, 2011, 7:33am UTC](https://boards.straightdope.com/t/cant-install-itunes-on-windows-7/597312 "2011-09-23T07:33:52Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![jakesteele](https://avatars.discourse-cdn.com/v4/letter/j/ed8c4c/32.png) [@jakesteele](https://boards.straightdope.com/u/jakesteele)\ **Post date:** [September 23, 2011, 7:33am UTC](https://boards.straightdope.com/t/cant-install-itunes-on-windows-7/597312/1 "2011-09-23T07:33:52Z")
I just bought a new Lenovo computer and I am unable to install itunes on it. Can anybody help me? ---
**Author:** ![Captain\_Morgan](https://avatars.discourse-cdn.com/v4/letter/c/bc8723/32.png) [@Captain\_Morgan](https://boards.straightdope.com/u/Captain_Morgan)\ **Post date:** [September 23, 2011, 7:37am UTC](https://boards.straightdope.com/t/cant-install-itunes-on-windows-7/597312/2 "2011-09-23T07:37:48Z")
Need more info, but my guess is you need to install the 64bit version or conversely the 32bit. edit: right click on “my computer” go to “properties” and you can see what version you have ---
**Author:** ![Crown\_Prince\_of\_Irony](https://avatars.discourse-cdn.com/v4/letter/c/ed655f/32.png) [@Crown\_Prince\_of\_Irony](https://boards.straightdope.com/u/Crown_Prince_of_Irony)\ **Post date:** [September 23, 2011, 8:17am UTC](https://boards.straightdope.com/t/cant-install-itunes-on-windows-7/597312/3 "2011-09-23T08:17:22Z")
Are you getting an error? The best first thing to do would be to paste the error here or else you won’t get a lot of assistance here. If not, what happens when you attempt to install? ---
**Author:** ![jakesteele](https://avatars.discourse-cdn.com/v4/letter/j/ed8c4c/32.png) [@jakesteele](https://boards.straightdope.com/u/jakesteele)\ **Post date:** [September 23, 2011, 12:02pm UTC](https://boards.straightdope.com/t/cant-install-itunes-on-windows-7/597312/4 "2011-09-23T12:02:27Z")
> [@Crown\_Prince\_of\_Irony](#): > > Are you getting an error? The best first thing to do would be to paste the error here or else you won’t get a lot of assistance here. > > If not, what happens when you attempt to install? I have a 64 bit operating system and I have installed the iTunes 10.3.1. After I install it and try to open it, it says, “The file ‘iTunes Library.it.’ cannot be read because it was created by a newer version of iTunes.” I don’t know if it makes a difference, but I keep my music on a external hard drive. ---
**Author:** ![yoyodyne](https://avatars.discourse-cdn.com/v4/letter/y/a9a28c/32.png) [@yoyodyne](https://boards.straightdope.com/u/yoyodyne)\ **Post date:** [September 23, 2011, 12:43pm UTC](https://boards.straightdope.com/t/cant-install-itunes-on-windows-7/597312/5 "2011-09-23T12:43:39Z")
With iTunes not running, find the iTunes folder on the external drive and delete the ‘iTunes Library.itl’ file. It will be recreated when you restart iTunes. ---
**Author:** ![yoyodyne](https://avatars.discourse-cdn.com/v4/letter/y/a9a28c/32.png) [@yoyodyne](https://boards.straightdope.com/u/yoyodyne)\ **Post date:** [September 23, 2011, 12:52pm UTC](https://boards.straightdope.com/t/cant-install-itunes-on-windows-7/597312/6 "2011-09-23T12:52:48Z")
You may also need to [take ownership](http://www.youtube.com/watch?v=V2wkaMFsh04) of the drive with your new user account. ---
**Author:** ![Cleophus](https://avatars.discourse-cdn.com/v4/letter/c/a88e57/32.png) [@Cleophus](https://boards.straightdope.com/u/Cleophus)\ **Post date:** [September 23, 2011, 5:01pm UTC](https://boards.straightdope.com/t/cant-install-itunes-on-windows-7/597312/7 "2011-09-23T17:01:15Z")
> [@jakesteele](#): > > I have a 64 bit operating system and I have installed the iTunes 10.3.1. Is this a typo? The latest version of iTunes is 10.4.1. Did you use an old saved download or download it new from the iTunes site?