# Can't listen to music samples on Amazon.com

**URL:** <https://boards.straightdope.com/t/cant-listen-to-music-samples-on-amazon-com/357980>\
**Category:** Factual Questions\
**Created:** [May 23, 2006, 11:31pm UTC](https://boards.straightdope.com/t/cant-listen-to-music-samples-on-amazon-com/357980 "2006-05-23T23:31:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BrightSmite](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@BrightSmite](https://boards.straightdope.com/u/BrightSmite)\
**Post date:** [May 23, 2006, 11:31pm UTC](https://boards.straightdope.com/t/cant-listen-to-music-samples-on-amazon-com/357980/1 "2006-05-23T23:31:25Z")

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When I click the “Windows Media” link (see Attached Image) I get this messege:

> [@](#):
>
> C00D11BB: Cannot play the file  
> Windows Media Player cannot play the file because the specified protocol is either not supported by the Player or not supported by the server.
> 
> If you encountered this error by clicking a link on a Web page, the link might not be valid.
> 
> If you encountered this error by typing a Uniform Resource Locator (URL) in the Open URL dialog box, try opening the file by using a different transport protocol (for example, “http:” or “rtsp:”).
> 
> A list of protocols that are supported by the Player and the correct syntax follows:
> 
> mms://server/filename (for example, a file with a .wma, .wmv, .asf, or .mp3 extension)  
> [http://server/filename](http://server/filename)  
> rtsp://server/filename  
> mms://server/sami.asf?SAMI=http://server/sami/sami\_demo.smi (SAMI file)  
> If Windows Media Player supports the protocol and you still cannot play the content, verify that the Player is configured to use all of its supported protocols.
> 
> To configure protocol settings  
> On the Tools menu, click Options, and then click the Network tab.  
> In the Streaming protocols area, select all the protocol check boxes.  
> Note
> 
> The supported protocols can be used only to stream digital media files. Windows Media Player cannot be used as a browser.  
> Error ID = 0xC00D11BB, Condition ID = 0x00000000

Where it says:

> [@](#):
>
> On the Tools menu, click Options, and then click the Network tab.
> 
> In the Streaming protocols area, **select all the protocol check boxes**.

I did that and still get the messege error messege. I used to be able to listen to them. Can you help me?

Thanks,

BrightSmite  
P.S. The other two options give another error messege.

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**Author:** ![rowrrbazzle](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/rowrrbazzle/32/414_2.png) [@rowrrbazzle](https://boards.straightdope.com/u/rowrrbazzle)\
**Post date:** [May 24, 2006, 8:32pm UTC](https://boards.straightdope.com/t/cant-listen-to-music-samples-on-amazon-com/357980/2 "2006-05-24T20:32:42Z")

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I can’t answer your question, but with my new computer I’ve also had a problem trying to get Amazon’s Windows Media links to play while using Firefox. A WM player pop-up pops up, but the controls are grayed out and nothing happens. With IE, the stand-alone WM starts and the selection plays.

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**Author:** ![Sequent](https://avatars.discourse-cdn.com/v4/letter/s/dbc845/32.png) [@Sequent](https://boards.straightdope.com/u/Sequent)\
**Post date:** [May 24, 2006, 9:45pm UTC](https://boards.straightdope.com/t/cant-listen-to-music-samples-on-amazon-com/357980/3 "2006-05-24T21:45:45Z")

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Tybee Island! I just moved to Savannah!

One suggestion: make sure you’re not accessing Amazon via a proxy server.