# Can't send email from Outlook via my Yahoo address

**URL:** <https://boards.straightdope.com/t/cant-send-email-from-outlook-via-my-yahoo-address/521166>\
**Category:** Factual Questions\
**Created:** [December 14, 2009, 1:17am UTC](https://boards.straightdope.com/t/cant-send-email-from-outlook-via-my-yahoo-address/521166 "2009-12-14T01:17:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Avarie537](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@Avarie537](https://boards.straightdope.com/u/Avarie537)\
**Post date:** [December 14, 2009, 1:17am UTC](https://boards.straightdope.com/t/cant-send-email-from-outlook-via-my-yahoo-address/521166/1 "2009-12-14T01:17:00Z")

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This is really annoying. Every time I want to reply to an email, I have to go to Yahoo and send it from the website, as opposed to just using my Outlook. This has been going on ever since we switched to ATT U-verse about a month ago.

I have checked my POP and STMP settings, and they are correct. I have also checked my port numbers and they are correct. When I try to send a test message, the error I get says “The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider.” I even checked the server timeouts setting, and set it to “long (10 minutes).”

Any suggestions, or is it just time to call?

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**Author:** ![aceplace57](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/aceplace57/32/3500_2.png) [@aceplace57](https://boards.straightdope.com/u/aceplace57)\
**Post date:** [December 14, 2009, 1:27am UTC](https://boards.straightdope.com/t/cant-send-email-from-outlook-via-my-yahoo-address/521166/2 "2009-12-14T01:27:36Z")

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I have ATT DSL. They started requiring SSL a couple years ago. It’s a major pain in the butt. They’ve blocked port 25 so the email won’t work without it.

Older versions of Outlook didn’t support ssl. I had to install two patches to get mine working.

> [@](#):
>
> Dear AT&T Yahoo! Member,
> 
> We’re making some security improvements to your AT&T Yahoo! service. These  
> changes will affect members who send or receive email from a desktop or  
> mobile client program, such as Microsoft Outlook, Microsoft Outlook Express,  
> Eudora, Apple Mail, or Thunderbird.
> 
> To continue sending and receiving email with your desktop or mobile email  
> client program, please take the following steps by March 30, 2007.
> 
> 1. Open your email client program.
> 2. Locate the email account settings for your particular client.
> 3. Change the POP server to [pop.att.yahoo.com](http://pop.att.yahoo.com).
> 4. Change the SMTP server to [smtp.att.yahoo.com](http://smtp.att.yahoo.com).
> 5. Change the SMTP port to 465 and check the option labeled Use an encrypted  
> connection (SSL).
> 6. Change the POP3 port to 995 and check the option labeled Use an encrypted  
> connection (SSL).

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**Author:** ![CookingWithGas](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cookingwithgas/32/485_2.png) [@CookingWithGas](https://boards.straightdope.com/u/CookingWithGas)\
**Post date:** [December 14, 2009, 1:31am UTC](https://boards.straightdope.com/t/cant-send-email-from-outlook-via-my-yahoo-address/521166/3 "2009-12-14T01:31:37Z")

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I read the directions on Yahoo for configuring your POP and SMTP settings. My bet is that ATT prohibits SMTP access to a server that is not an ATT server. This happened to me with Verizon. They do this to prevent spam from being sent from their customer base using other services’ SMTP servers. )Many SMTP servers don’t require authentication to send outgoing mail.)

The usual workaround to this is to connect on a different port number. Many services offer an alternative SMTP port for this reason.

A visit to [Yahoo’s instructions on configuring these settings](http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-06.html)would have explained it.

> [@Yahoo!](#):
>
> If you still can’t send Yahoo! Mail from Outlook, you might be accessing the Internet through an ISP that is blocking the SMTP port. If this is the case, try using port 587 when sending email via Yahoo!'s SMTP server. To make this change:[ol]  
> [li]From the **Tools** menu, select **Account Settings**. The Account Settings dialog box appears.[/li][li]Select your Yahoo! Mail Plus account and click **Properties**. The Change E-mail Account dialog box appears.[/li][li]Click **More Settings**. The Internet E-mail Settings dialog box appears.[/li][li]Click the **Advanced** tab.[/li][li]In the **Outgoing Server (SMTP)** box, type **587**.[/li][li]Click **Apply** , and then click **OK** to close the Internet E-mail Settings dialog box.[/li][li]Click **Close** to close the Account Settings dialog box.[/li][/ol]

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<div class="post-metadata">

**Author:** ![Avarie537](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@Avarie537](https://boards.straightdope.com/u/Avarie537)\
**Post date:** [December 14, 2009, 3:26pm UTC](https://boards.straightdope.com/t/cant-send-email-from-outlook-via-my-yahoo-address/521166/4 "2009-12-14T15:26:54Z")

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Got it! Thanks guys!
