# "Can't ship to this address" error (Amazon) **URL:** \ **Category:** Factual Questions\ **Created:** [October 22, 2016, 12:24am UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300 "2016-10-22T00:24:34Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![InnerCircle](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/innercircle/32/15014_2.png) [@InnerCircle](https://boards.straightdope.com/u/InnerCircle)\ **Post date:** [October 22, 2016, 12:24am UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/1 "2016-10-22T00:24:34Z")
I’m trying to buy a set of audiobooks (DVD-ROMs) from Amazon, but it won’t let me continue with my order. I proceed to checkout and get error “Sorry, this item can’t be shipped to your selected address. Learn more. You may either change the shipping address or delete the item from your order. You can also see if this item is available to ship to your address from another seller.” (It’s NOT.) I live in Winnipeg, Canada and the item is sold by [Amazon.com](http://Amazon.com). How do I circumvent this error? This is the product by the way: [https://amzn.com/B00PDXTYCY](https://amzn.com/B00PDXTYCY) Should I be contacting the merchant and pointing out that I can’t buy their stuff in Canada? Maybe they can get some action on this? What should I say? I have no experience buying on Amazon whatsoever. Thanks in advance, ---
**Author:** ![mhendo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mhendo/32/3159_2.png) [@mhendo](https://boards.straightdope.com/u/mhendo)\ **Post date:** [October 22, 2016, 12:28am UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/2 "2016-10-22T00:28:13Z")
Spam reported. Don’t click on the link. It’s a product by noted criminal and huckster Kevin Trudeau. ---
**Author:** ![pidgeon92](https://avatars.discourse-cdn.com/v4/letter/p/50afbb/32.png) [@pidgeon92](https://boards.straightdope.com/u/pidgeon92)\ **Post date:** [October 22, 2016, 12:29am UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/3 "2016-10-22T00:29:01Z")
I’m in the US, and I don’t see these as being sold by [Amazon.com](http://Amazon.com), but by third-party sellers. I would contact them directly. You can do so by clicking on the seller profile and then clicking the ASK A QUESTION button. ETA; I didn’t even look at what the DVDs were, I agree this is spammy. ---
**Author:** ![mhendo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mhendo/32/3159_2.png) [@mhendo](https://boards.straightdope.com/u/mhendo)\ **Post date:** [October 22, 2016, 12:31am UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/4 "2016-10-22T00:31:03Z")
> [@pidgeon92](#): > > I’m in the US, and I don’t see these as being sold by [Amazon.com](http://Amazon.com), but by third-party sellers. I would contact them directly. You can do so by clicking on the seller profile and then clicking the ASK A QUESTION button. I’m betting that the OP is, or is somehow connected to, the “third party seller” in this case. Joined today? Check. First post ever? Check. Link to massively overpriced shady product? Check. ---
**Author:** ![InnerCircle](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/innercircle/32/15014_2.png) [@InnerCircle](https://boards.straightdope.com/u/InnerCircle)\ **Post date:** [October 22, 2016, 12:35am UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/5 "2016-10-22T00:35:45Z")
I can assure you, this is NOT spam. How can I circumvent this error? ---
**Author:** ![slash2k](https://avatars.discourse-cdn.com/v4/letter/s/439d5e/32.png) [@slash2k](https://boards.straightdope.com/u/slash2k)\ **Post date:** [October 22, 2016, 12:41am UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/6 "2016-10-22T00:41:38Z")
Are you sure it’s an error? This is being sold by a third-party seller on the Amazon platform. Third-party sellers are allowed to say where they will ship to and where they won’t–the seller of this product has apparently chosen not to ship internationally (or at least not to your country). You can ask them to change their mind or make an exception for you (using the ASK A QUESTION link noted above). It’s also possible, given Kevin Trudeau’s legal problems, that it may not be _legal_ to ship this particular product to Canada; that’s something you’d have to take up with the Canadian authorities. ---
**Author:** ![Dewey\_Finn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dewey_finn/32/4222_2.png) [@Dewey\_Finn](https://boards.straightdope.com/u/Dewey_Finn)\ **Post date:** [October 22, 2016, 12:42am UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/7 "2016-10-22T00:42:41Z")
Probably you can’t circumvent it. But look on the bright side. The error has prevented you from wasting your money on a useless product from a larcenous fraudster, currently in federal prison. ---
**Author:** ![InnerCircle](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/innercircle/32/15014_2.png) [@InnerCircle](https://boards.straightdope.com/u/InnerCircle)\ **Post date:** [October 22, 2016, 12:48am UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/8 "2016-10-22T00:48:52Z")
Well, I just emailed the seller, inquiring about if they ship to Canada… Thanks for the help. ---
**Author:** ![urban1a](https://avatars.discourse-cdn.com/v4/letter/u/e47c2d/32.png) [@urban1a](https://boards.straightdope.com/u/urban1a)\ **Post date:** [October 22, 2016, 1:10am UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/9 "2016-10-22T01:10:25Z")
Amazon sellers have the option of stating that they will not ship out of the US and this may be what the problem is. See if another seller (if there is one) has a better policy, or, try eBay next. Bob ---
**Author:** ![Carryon](https://avatars.discourse-cdn.com/v4/letter/c/9fc29f/32.png) [@Carryon](https://boards.straightdope.com/u/Carryon)\ **Post date:** [October 22, 2016, 4:39pm UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/10 "2016-10-22T16:39:14Z")
My address often comes up like that because I live on a street my town designates as a boulevard. The PO sees it as this but half the time other websites don’t. I find by either leaving blvd out or by changing it to street it works. ---
**Author:** ![Hari\_Seldon](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/hari_seldon/32/5173_2.png) [@Hari\_Seldon](https://boards.straightdope.com/u/Hari_Seldon)\ **Post date:** [October 22, 2016, 5:22pm UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/11 "2016-10-22T17:22:52Z")
I have had this problem. I solved it by having it sent to my son who was going to visit. The fact that this company (legitimate without a doubt) won’t ship to Canada has not stopped them from inundating me with ads ever since. BTW, I tried to order it from amazon.ca, not [amazon.com](http://amazon.com). Why would they even list products that cannot be shipped to Canada? ---
**Author:** ![InnerCircle](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/innercircle/32/15014_2.png) [@InnerCircle](https://boards.straightdope.com/u/InnerCircle)\ **Post date:** [October 24, 2016, 5:29pm UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/12 "2016-10-24T17:29:48Z")
I’m kind of glad I wasn’t able to buy it off Amazon. I emailed the seller and he said he could set up an eBay auction for me, for the audios. However, I found out that it’s just a download link to the audios, and not the physical CDs. I already have the audios on mp3, but I wanted to have the physical CDs. Oh well. ---
**Author:** ![Duckster](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/duckster/32/1244_2.png) [@Duckster](https://boards.straightdope.com/u/Duckster)\ **Post date:** [October 24, 2016, 6:25pm UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/13 "2016-10-24T18:25:05Z")
> [@InnerCircle](#): > > I’m kind of glad I wasn’t able to buy it off Amazon. I emailed the seller and he said he could set up an eBay auction for me, for the audios. However, I found out that it’s just a download link to the audios, and not the physical CDs. I already have the audios on mp3, but I wanted to have the physical CDs. Oh well. So you missed the comments in this thread Kevin Trudeau is a convicted fraud? ---
**Author:** ![RivkahChaya](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/rivkahchaya/32/8919_2.png) [@RivkahChaya](https://boards.straightdope.com/u/RivkahChaya)\ **Post date:** [October 24, 2016, 6:32pm UTC](https://boards.straightdope.com/t/cant-ship-to-this-address-error-amazon/769300/14 "2016-10-24T18:32:11Z")
> [@InnerCircle](#): > > I’m kind of glad I wasn’t able to buy it off Amazon. I emailed the seller and he said he could set up an eBay auction for me, for the audios. However, I found out that it’s just a download link to the audios, and not the physical CDs. I already have the audios on mp3, but I wanted to have the physical CDs. Oh well. So what you need is to make yourself some CDs from your mp3 files. If you don’t have a CD writer, you’ll probably discover that buying one, plus some blank CDs is probably cheaper than whatever the seller was asking for the CD set.