# Can't update programs, Malwarebytes, AVG can't solve

**URL:** <https://boards.straightdope.com/t/cant-update-programs-malwarebytes-avg-cant-solve/718016>\
**Category:** Factual Questions\
**Created:** [April 18, 2015, 11:32pm UTC](https://boards.straightdope.com/t/cant-update-programs-malwarebytes-avg-cant-solve/718016 "2015-04-18T23:32:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Cardinal](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cardinal/32/4000_2.png) [@Cardinal](https://boards.straightdope.com/u/Cardinal)\
**Post date:** [April 18, 2015, 11:32pm UTC](https://boards.straightdope.com/t/cant-update-programs-malwarebytes-avg-cant-solve/718016/1 "2015-04-18T23:32:00Z")

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My downloads and web pages have been often very slow just as of yesterday. I even uninstalled my internet filter to see if it was buggy, but the problem remains. Malwarebytes and AVG have not found the problem. I’ve tried to run a free trial of Kaspersky, but the definitions update is running at under dial-up speeds.

On the other hand, YouTube runs fine, and if I download a video from there, it hits over 2MB/s. Some sites or updates just are awful. I’m out of ideas. Is there something else to check or another scan to run?

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**Author:** ![Nametag](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/nametag/32/406_2.png) [@Nametag](https://boards.straightdope.com/u/Nametag)\
**Post date:** [April 18, 2015, 11:52pm UTC](https://boards.straightdope.com/t/cant-update-programs-malwarebytes-avg-cant-solve/718016/2 "2015-04-18T23:52:46Z")

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You might want to check your DNS addresses. Sometimes I find that the servers run by my ISP aren’t making the grade, so I switch to Google’s for a while, and vice versa.

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**Author:** ![Fear\_Itself](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/fear_itself/32/19637_2.png) [@Fear\_Itself](https://boards.straightdope.com/u/Fear_Itself)\
**Post date:** [April 20, 2015, 11:46am UTC](https://boards.straightdope.com/t/cant-update-programs-malwarebytes-avg-cant-solve/718016/3 "2015-04-20T11:46:33Z")

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Are you running AVG and Kaspersky at the same time?

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**Author:** ![bob\_2](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bob_2/32/3341_2.png) [@bob\_2](https://boards.straightdope.com/u/bob_2)\
**Post date:** [April 20, 2015, 11:52am UTC](https://boards.straightdope.com/t/cant-update-programs-malwarebytes-avg-cant-solve/718016/4 "2015-04-20T11:52:36Z")

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I would use CCleaner and let it remove every history, cookie and internet crap that it can find. If your computer is so slow, you could get it on a memory stick from someone else.

You should also look through your task manager to see if anything strange is running.

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**Author:** ![JerrySTL](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@JerrySTL](https://boards.straightdope.com/u/JerrySTL)\
**Post date:** [April 20, 2015, 1:08pm UTC](https://boards.straightdope.com/t/cant-update-programs-malwarebytes-avg-cant-solve/718016/5 "2015-04-20T13:08:23Z")

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First make sure that your internet connection is OK.

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