Note that both Android and iPhone 6 and later support what is called “HD Voice”, which can produce much better audio quality. Additionally enabling WiFi Calling may help in some cases. HD Voice can be implemented over VoLTE (voice over LTE data) or via WiFi. These can produce higher bandwidth, lower latency audio performance as compared with an overloaded cellular voice network.
Besides better audio quality, you may have improved conference call limits on some phone/carrier combinations. E.g, on certain Android phones and iPhone 6 and later if using HD Voice, you can conference up to six people in a multi-way call.
How to enable HD Voice on iPhone 6 and later:
- Go to Settings>Cellular>Cellular Data Options
- Enable LTE.
- Set Voice & Data so it has a check next to it
How to enable WiFi calling on iPhone:
- Settings>Phone>WiFi Calling
- Set “WiFi Calling on This iPhone”
Android (must enable HD Voice first, then enable WiFi Calling)
Enable HD Voice:
- Home Screen.
- Open Apps menu
- Settings>Advanced Calling (may be under Wireless Networks)
- Activate Advanced Calling
- Follow the onscreen instructions
Enable WiFi Calling:
- Home Screen.
- Open Apps menu
- Settings>Advanced Calling>Activate WiFi Calling
- Tap Advanced Calling
- Tap Activate Wi-Fi Calling
- Follow onscreen instructions to enter a US address for use in the event of an emergency call (911)