# Chick-fil-A rated as politest chain

**URL:** <https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951>\
**Category:** Cafe Society\
**Created:** [October 8, 2016, 4:19pm UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951 "2016-10-08T16:19:48Z")\
**Posts on this page:** 15\
**Page:** 3

<div class="post-metadata">

**Author:** ![burpo\_the\_wonder\_mutt](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/burpo_the_wonder_mutt/32/365_2.png) [@burpo\_the\_wonder\_mutt](https://boards.straightdope.com/u/burpo_the_wonder_mutt)\
**Post date:** [October 11, 2016, 1:06am UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/41 "2016-10-11T01:06:31Z")

</div>

> [@chrisk](#):
>
> I never found Chick-fil-A as that polite, but then, my only experience with them is in the food court near Dragon\*Con. I could understand if they’re somewhat overworked at that point. 😉

You went in there in your life-size Godzilla costume, didn’t you? 😃

---

<div class="post-metadata">

**Author:** ![RenaissanceMan203](https://avatars.discourse-cdn.com/v4/letter/r/94ad74/32.png) [@RenaissanceMan203](https://boards.straightdope.com/u/RenaissanceMan203)\
**Post date:** [October 11, 2016, 1:09am UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/42 "2016-10-11T01:09:55Z")

</div>

> [@Amateur\_Barbarian](#):
>
> Have you not read any news for the last couple of years? “Homophobia” == “dislike/hatred of gays” is pretty much the universal usage and has been for a while.
> 
> Phobias can be intense dislike of something as well as outright “fear.”

Well, if we are going to dissect a mans words in order to twist them into faux outrage over his personal opinion that means nothing in the scheme of things, let’s at least be accurate. After all, “words hurt” now, apparently.

I had never even heard of the place before all this nonsense. And when the protests started up, that’s when I decided to try the place. When I got there, there was exactly 1 protester, and a drive through line around the block. I am convinced to this day that the whole damn thing was nothing more than a guerilla marketing campaign to boost business, and it worked. I go there about once a month. Would be more often, but they are closed 50% of the time that I have available to drive to the city.

---

<div class="post-metadata">

**Author:** ![Brynda](https://avatars.discourse-cdn.com/v4/letter/b/e79b87/32.png) [@Brynda](https://boards.straightdope.com/u/Brynda)\
**Post date:** [October 11, 2016, 3:14am UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/43 "2016-10-11T03:14:49Z")

</div>

Every CFA I’ve ever been to has wonderful customer service. I’m not surprised by this a bit.

---

<div class="post-metadata">

**Author:** ![IvoryTowerDenizen](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ivorytowerdenizen/32/17937_2.png) [@IvoryTowerDenizen](https://boards.straightdope.com/u/IvoryTowerDenizen)\
**Post date:** [October 11, 2016, 12:19pm UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/44 "2016-10-11T12:19:08Z")

</div>

**Everyone** take the hijack about Chick-fil-a and their homophobic political leanings and related issues to GD or IMHO.

This thread is about the service at their restaurants and the survey in the OP.

---

<div class="post-metadata">

**Author:** ![pulykamell](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pulykamell/32/3166_2.png) [@pulykamell](https://boards.straightdope.com/u/pulykamell)\
**Post date:** [October 11, 2016, 1:28pm UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/45 "2016-10-11T13:28:28Z")

</div>

> [@Orwell](#):
>
> I like Chic-Fil-A pretty well. Their employees ARE consistently friendly and helpful, something that can’t be said for a lot of fast food chains, though I would say that Five Guys and In-N-Out are quite friendly, too, off the top of my head.

Yes to both of them. Every time I visit In N Out, I feel like everyone’s been popping happy pills or something. It was quite disconcerting for me the first time I visited (in my late 20s) an In N Out and saw fast food workers who looked like they actually gave a shit and loved their job.

---

<div class="post-metadata">

**Author:** ![chrisk](https://avatars.discourse-cdn.com/v4/letter/c/6de8d8/32.png) [@chrisk](https://boards.straightdope.com/u/chrisk)\
**Post date:** [October 11, 2016, 1:34pm UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/46 "2016-10-11T13:34:12Z")

</div>

> [@burpo\_the\_wonder\_mutt](#):
>
> You went in there in your life-size Godzilla costume, didn’t you? 😃

No, just Simon Tam from Firefly. 😉

And I have to say, they make durn good chicken and waffle fries…

---

<div class="post-metadata">

**Author:** ![Sir\_T-Cups](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@Sir\_T-Cups](https://boards.straightdope.com/u/Sir_T-Cups)\
**Post date:** [October 11, 2016, 5:59pm UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/47 "2016-10-11T17:59:09Z")

</div>

Thought of this thread during lunch because I went to Chick-fil-a for lunch in the mall and they had a worker going around the eating area looking for people who ordered from there and offered to take away trash and re-fill their drinks!

This is a busy-ass mall and it can be argued that either Chick-fil-a or Chipotle are the busiest places there. Yet they still have a guy walking around and offering that.

He was quite nice too.

---

<div class="post-metadata">

**Author:** ![Lemur866](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lemur866/32/434_2.png) [@Lemur866](https://boards.straightdope.com/u/Lemur866)\
**Post date:** [October 11, 2016, 6:10pm UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/48 "2016-10-11T18:10:11Z")

</div>

> [@Fenris](#):
>
> Yeah, I _love_ Popeye’s chicken, but their hiring practices…
> 
> I’m all in favor of what used to be called “Hire the handicapped” programs, but you don’t staff the front of a fast food joint with people without social skills or the back of one with people who can’t count. (The last three times I went into a Popeyes, I was told they “were out of chicken”. All chicken. But they’d have more in 30 minutes if I wanted to wait. How can you consistently run out of chicken at a chicken joint just at the start of the dinner service?)
> 
> And most of the time when I’d gotten it home, the order was wrong, or it was all wings and backs or they wouldn’t have fastened the gravy carton correctly, etc.

On the other hand: [http://www.theonion.com/article/developmentally-disabled-burger-king-employee-only-462](http://www.theonion.com/article/developmentally-disabled-burger-king-employee-only-462)

---

<div class="post-metadata">

**Author:** ![Drunky\_Smurf](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/drunky_smurf/32/449_2.png) [@Drunky\_Smurf](https://boards.straightdope.com/u/Drunky_Smurf)\
**Post date:** [October 11, 2016, 6:14pm UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/49 "2016-10-11T18:14:50Z")

</div>

I frequent Chick-Fil-A regularly now I’m going to go there more often to get the best chicken sandwiches on the planet.

---

<div class="post-metadata">

**Author:** ![ISiddiqui](https://avatars.discourse-cdn.com/v4/letter/i/97f17d/32.png) [@ISiddiqui](https://boards.straightdope.com/u/ISiddiqui)\
**Post date:** [October 11, 2016, 6:44pm UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/50 "2016-10-11T18:44:51Z")

</div>

Wait… how would you get a Wendy’s Spicy Chicken Sandwich from Chick-Fil-A? 😉

I will say that Chick-Fil-A has far and away the best customer service in fast food. They really stress that and it shows.

---

<div class="post-metadata">

**Author:** ![tenacious\_j](https://avatars.discourse-cdn.com/v4/letter/t/439d5e/32.png) [@tenacious\_j](https://boards.straightdope.com/u/tenacious_j)\
**Post date:** [October 11, 2016, 7:32pm UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/51 "2016-10-11T19:32:24Z")

</div>

> [@chrisk](#):
>
> No, just Simon Tam from Firefly. 😉
> 
> And I have to say, they make durn good chicken and waffle fries…

Dammit. I read that as chicken-and-waffle fries and got all hungry again. As it is their chicken and their waffle fries are both very good.

---

<div class="post-metadata">

**Author:** ![HowSoonIsThen](https://avatars.discourse-cdn.com/v4/letter/h/e56c9b/32.png) [@HowSoonIsThen](https://boards.straightdope.com/u/HowSoonIsThen)\
**Post date:** [October 12, 2016, 9:53am UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/52 "2016-10-12T09:53:31Z")

</div>

> [@Amateur\_Barbarian](#):
>
> If they don’t tell me to pull around and wait every time I use the drive-through, I’m good. I hate doing that unless I put in a really large order that I understand will take more time than some of the people behind me, but there was a McD’s in CA that asked me to do this every single time. I finally just said no and waited (sometimes 30 whole seconds… on top of everything else I often could see my order walking across the lobby _as I pulled around_. Serious WTF/O.

Take this with a grain of salt, but I’ve been told that the reason they do this is because it goes on record as “transaction complete” as soon as you drive away from the window. This makes the workers look like their more efficient than they really are.

---

<div class="post-metadata">

**Author:** ![DSYoungEsq](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@DSYoungEsq](https://boards.straightdope.com/u/DSYoungEsq)\
**Post date:** [October 12, 2016, 2:05pm UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/53 "2016-10-12T14:05:37Z")

</div>

> [@HowSoonIsThen](#):
>
> Take this with a grain of salt, but I’ve been told that the reason they do this is because it goes on record as “transaction complete” as soon as you drive away from the window. This makes the workers look like their more efficient than they really are.

Not really. The reason is that one person sitting at the window holds up all the people behind, making each of those transactions almost equally long. By letting the car with the hold-up vacate the window, the subsequent transactions can be more timely.

---

<div class="post-metadata">

**Author:** ![Sir\_T-Cups](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@Sir\_T-Cups](https://boards.straightdope.com/u/Sir_T-Cups)\
**Post date:** [October 12, 2016, 3:45pm UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/54 "2016-10-12T15:45:00Z")

</div>

> [@DSYoungEsq](#):
>
> Not really. The reason is that one person sitting at the window holds up all the people behind, making each of those transactions almost equally long. By letting the car with the hold-up vacate the window, the subsequent transactions can be more timely.

As a former fast-food worker I can say this is exactly the reason.

If someone ordered some chicken nuggets or fries that need to be made, there’s no reason to let them sit in the line for 5 - 7 minutes and hold up the person behind them who only ordered a Coke.

---

<div class="post-metadata">

**Author:** ![HowSoonIsThen](https://avatars.discourse-cdn.com/v4/letter/h/e56c9b/32.png) [@HowSoonIsThen](https://boards.straightdope.com/u/HowSoonIsThen)\
**Post date:** [October 12, 2016, 11:01pm UTC](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951/55 "2016-10-12T23:01:54Z")

</div>

> [@DSYoungEsq](#):
>
> Not really. The reason is that one person sitting at the window holds up all the people behind, making each of those transactions almost equally long. By letting the car with the hold-up vacate the window, the subsequent transactions can be more timely.

> [@Sir\_T-Cups](#):
>
> As a former fast-food worker I can say this is exactly the reason.
> 
> If someone ordered some chicken nuggets or fries that need to be made, there’s no reason to let them sit in the line for 5 - 7 minutes and hold up the person behind them who only ordered a Coke.

Oh, most of the time yes. But I was referring to those times where there’s no real reason to do it, though. Such as when your food isn’t going to take any longer than the person behind (and yes, I have moved forward and left before the people behind me). Hell, I’ve been asked to drive forward a few times even though I’m still blocking everyone behind me.

[Previous page](https://boards.straightdope.com/t/chick-fil-a-rated-as-politest-chain/767951.md?page=2)
