# Comcast:  Anyone else lose their cable?

**URL:** https://boards.straightdope.com/t/comcast-anyone-else-lose-their-cable/719133
**Category:** Miscellaneous and Personal Stuff I Must Share
**Created:** [May 3, 2015, 2:27am UTC](https://boards.straightdope.com/t/comcast-anyone-else-lose-their-cable/719133 "2015-05-03T02:27:23Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![Johnny\_L.A](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/johnny_l.a/32/1084_2.png) [@Johnny\_L.A](https://boards.straightdope.com/u/Johnny_L.A)
#### Post date: [May 3, 2015, 2:27am UTC](https://boards.straightdope.com/t/comcast-anyone-else-lose-their-cable/719133/1 "2015-05-03T02:27:23Z")

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I came in from the store and decided I didn’t want to watch TCM. I switched over to IFC. _No Country For Old Men_ was on. Then it froze. Now, the cable freezes on some channels fairly frequently. But this was going on too long. Switched back to TCM. I saw a message saying the channel was unavailable. I tried rebooting the box, since that’s what Comcast _always_ says to do. I seem to have channels 2 through 29 available.

I tried calling Comcast, and got a busy signal. I looked online, and they posted ‘Outage detected’. (It also says my Internet is down. I hope not, or else I’m hallucinating starting this thread!) I opened a chat window to ask a tech what’s going on. An hour and a half ago. First it said I was number 657 (or something like that) in the queue. Then a chat window opened that said ‘Waiting for analyst…’ Then it switches to ‘Chat server unavailable. Please wait.’ Tried the phone a few more times. The good news is there’s no busy signal. The bad news is I get the ‘All circuits are busy’ message.

This leads me to suspect this is not a local outage. Anyone else having trouble with Comcast?

ETA: I see this on their website:

An outage has been reported in your area. We expect this to be resolved by 11:25 PM today.

11:25 PM, what? Eastern time? Pacific time? GMT (which would mean tomorrow)?

.

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### Author: ![Scumpup](https://avatars.discourse-cdn.com/v4/letter/s/ce73a5/32.png) [@Scumpup](https://boards.straightdope.com/u/Scumpup)
#### Post date: [May 3, 2015, 2:29am UTC](https://boards.straightdope.com/t/comcast-anyone-else-lose-their-cable/719133/2 "2015-05-03T02:29:23Z")

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Comcast has been shitting the bed here today.

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### Author: ![Johnny\_L.A](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/johnny_l.a/32/1084_2.png) [@Johnny\_L.A](https://boards.straightdope.com/u/Johnny_L.A)
#### Post date: [May 3, 2015, 2:41am UTC](https://boards.straightdope.com/t/comcast-anyone-else-lose-their-cable/719133/3 "2015-05-03T02:41:53Z")

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Apparently there’s some sort of boxing match on tonight.

I can’t imagine there’s enough people who watch boxing to take down a cable provider.

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### Author: ![Defensive\_Indifference](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/defensive_indifference/32/6502_2.png) [@Defensive\_Indifference](https://boards.straightdope.com/u/Defensive_Indifference)
#### Post date: [May 3, 2015, 2:48am UTC](https://boards.straightdope.com/t/comcast-anyone-else-lose-their-cable/719133/4 "2015-05-03T02:48:05Z")

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Some of my FB friends are saying Charter is also out, at least in the St. Louis area.

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### Author: ![Sandra\_Battye](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/sandra_battye/32/552_2.png) [@Sandra\_Battye](https://boards.straightdope.com/u/Sandra_Battye)
#### Post date: [May 3, 2015, 2:54am UTC](https://boards.straightdope.com/t/comcast-anyone-else-lose-their-cable/719133/5 "2015-05-03T02:54:35Z")

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Comcast went out for me about 2 hours ago but rebooting solved the problem.

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### Author: ![Johnny\_L.A](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/johnny_l.a/32/1084_2.png) [@Johnny\_L.A](https://boards.straightdope.com/u/Johnny_L.A)
#### Post date: [May 3, 2015, 3:07am UTC](https://boards.straightdope.com/t/comcast-anyone-else-lose-their-cable/719133/6 "2015-05-03T03:07:04Z")

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> [@Sandra\_Battye](#):
>
> Comcast went out for me about 2 hours ago but rebooting solved the problem.

Nope. Just rebooted again, and I still only have 2-29.

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### Author: ![Johnny\_L.A](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/johnny_l.a/32/1084_2.png) [@Johnny\_L.A](https://boards.straightdope.com/u/Johnny_L.A)
#### Post date: [May 3, 2015, 4:02am UTC](https://boards.straightdope.com/t/comcast-anyone-else-lose-their-cable/719133/7 "2015-05-03T04:02:35Z")

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I saw this posted at the QHL Q6 message board:

> [@](#):
>
> Comcast said their video service for channels 30 and up are currently not working throughout Washington.

And:

> [@](#):
>
> This was posted on an outage site from a gal over in Seattle. I just got off the phone with Comcast, after waiting almost 1 hour and 20 minutes on hold. The rep said that after the fight is over, service should return to normal.

I asked in The Game Room how long these things go on. I was told 12 rounds @ 3 minutes/round. So I figure with stoppages, that should be about an hour. But I’ve just noticed, looking at fight times, the hijack was scheduled to start at 6 PDT and the fight wouldn’t start until two hours later. That puts the end of the fight… just about now.

Nope. Still down.

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### Author: ![Leaper](https://avatars.discourse-cdn.com/v4/letter/l/4bbf92/32.png) [@Leaper](https://boards.straightdope.com/u/Leaper)
#### Post date: [May 3, 2015, 4:04am UTC](https://boards.straightdope.com/t/comcast-anyone-else-lose-their-cable/719133/8 "2015-05-03T04:04:12Z")

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What? No, the fight just started, I think.

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### Author: ![Leaper](https://avatars.discourse-cdn.com/v4/letter/l/4bbf92/32.png) [@Leaper](https://boards.straightdope.com/u/Leaper)
#### Post date: [May 3, 2015, 5:20am UTC](https://boards.straightdope.com/t/comcast-anyone-else-lose-their-cable/719133/9 "2015-05-03T05:20:12Z")

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Okay, NOW it’s over.
