# Comcast question (please help)

**URL:** <https://boards.straightdope.com/t/comcast-question-please-help/535804>\
**Category:** Factual Questions\
**Created:** [April 12, 2010, 3:00am UTC](https://boards.straightdope.com/t/comcast-question-please-help/535804 "2010-04-12T03:00:13Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![sparky\_1](https://avatars.discourse-cdn.com/v4/letter/s/77aa72/32.png) [@sparky\_1](https://boards.straightdope.com/u/sparky_1)\
**Post date:** [April 12, 2010, 3:00am UTC](https://boards.straightdope.com/t/comcast-question-please-help/535804/1 "2010-04-12T03:00:13Z")

</div>

Anyone know what would cause Comcast to show a ‘No Signal!’ on the screen and go to channel 1?

I was watching the Pacific and got up for a drink. When I sat back down, the cell phone in my pocket hit the Comcast remote and next thing I know, I get this channel 1 garbage.

Any ideas? I’m trying everything I can think of with no luck. Grrrrrrrrrrrrr…

---

<div class="post-metadata">

**Author:** ![sparky\_1](https://avatars.discourse-cdn.com/v4/letter/s/77aa72/32.png) [@sparky\_1](https://boards.straightdope.com/u/sparky_1)\
**Post date:** [April 12, 2010, 3:02am UTC](https://boards.straightdope.com/t/comcast-question-please-help/535804/2 "2010-04-12T03:02:32Z")

</div>

Was it a weird coincidence that I sat just as the Comcast signal died?

This makes no sense.

---

<div class="post-metadata">

**Author:** ![cochrane](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cochrane/32/10441_2.png) [@cochrane](https://boards.straightdope.com/u/cochrane)\
**Post date:** [April 12, 2010, 3:10am UTC](https://boards.straightdope.com/t/comcast-question-please-help/535804/3 "2010-04-12T03:10:08Z")

</div>

Could you have accidentally hit a button such as “aux” or “TV” on the remote? Try pressing “cable” and see if it goes back to working properly.

---

<div class="post-metadata">

**Author:** ![sparky\_1](https://avatars.discourse-cdn.com/v4/letter/s/77aa72/32.png) [@sparky\_1](https://boards.straightdope.com/u/sparky_1)\
**Post date:** [April 12, 2010, 3:15am UTC](https://boards.straightdope.com/t/comcast-question-please-help/535804/4 "2010-04-12T03:15:21Z")

</div>

> [@cochrane](#):
>
> Could you have accidentally hit a button such as “aux” or “TV” on the remote? Try pressing “cable” and see if it goes back to working properly.

Wow, I feel so damn stupid right now.

I felt my phone hit the Comcast remote when I sat. That remote doesn’t control the TV (why, I don’t know).

I did what you suggested, but with the TV remote and PROBLEM SOLVED. Thanks!

I swear on my life that my phone hit the cable remote and not the tv remote. Grrrrrr.

---

<div class="post-metadata">

**Author:** ![cochrane](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cochrane/32/10441_2.png) [@cochrane](https://boards.straightdope.com/u/cochrane)\
**Post date:** [April 12, 2010, 3:25am UTC](https://boards.straightdope.com/t/comcast-question-please-help/535804/5 "2010-04-12T03:25:40Z")

</div>

You probably accidentally switched your TV input signal from the one the cable was going into with one of the other source inputs. That occasionally happens. Glad to see my advice helped.