# Comcast remotes suck **URL:** \ **Category:** In My Humble Opinion\ **Created:** [November 17, 2010, 11:23pm UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037 "2010-11-17T23:23:39Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![sparky\_1](https://avatars.discourse-cdn.com/v4/letter/s/77aa72/32.png) [@sparky\_1](https://boards.straightdope.com/u/sparky_1)\ **Post date:** [November 17, 2010, 11:23pm UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/1 "2010-11-17T23:23:39Z")
Anyone here have one that works properly, meaning it doesn’t require pressing so hard that you nearly break the remote in two for the channel to change? This is my first time with Comcast in years. However, I have many friends and relatives with Comcast and it always seems like the remotes completely suck. I can press the channel button 10 times and maybe 3 of them register. The only way to use it is to press as insanely hard as I can. Am I right here? Anyone else? ---
**Author:** ![pepperlandgirl](https://avatars.discourse-cdn.com/v4/letter/p/f17d59/32.png) [@pepperlandgirl](https://boards.straightdope.com/u/pepperlandgirl)\ **Post date:** [November 17, 2010, 11:25pm UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/2 "2010-11-17T23:25:11Z")
Mine never worked properly. I had one for each cable box and they both sucked equally. The money I spent on a universal remote was the best money I ever spent. ---
**Author:** ![Hal\_Briston](https://avatars.discourse-cdn.com/v4/letter/h/a9a28c/32.png) [@Hal\_Briston](https://boards.straightdope.com/u/Hal_Briston)\ **Post date:** [November 17, 2010, 11:35pm UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/3 "2010-11-17T23:35:24Z")
I had a problem with one button on a remote six or seven years ago. I took to the local office and swapped it out. Never had a problem since. ---
**Author:** ![brickbacon](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@brickbacon](https://boards.straightdope.com/u/brickbacon)\ **Post date:** [November 18, 2010, 12:04am UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/4 "2010-11-18T00:04:19Z")
[Harmony 880](http://www.amazon.com/Logitech-Harmony-Advanced-Universal-Control/dp/B00093IIRA). It changed my life. ---
**Author:** ![sparky\_1](https://avatars.discourse-cdn.com/v4/letter/s/77aa72/32.png) [@sparky\_1](https://boards.straightdope.com/u/sparky_1)\ **Post date:** [November 18, 2010, 12:06am UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/5 "2010-11-18T00:06:50Z")
> [@brickbacon](#): > > [Harmony 880](http://www.amazon.com/Logitech-Harmony-Advanced-Universal-Control/dp/B00093IIRA). It changed my life. That is an expensive remote! Cool, though. ---
**Author:** ![Lanzy](https://avatars.discourse-cdn.com/v4/letter/l/74df32/32.png) [@Lanzy](https://boards.straightdope.com/u/Lanzy)\ **Post date:** [November 18, 2010, 12:22am UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/6 "2010-11-18T00:22:22Z")
I programmed my comcast remote for DVD, Cable, and TV and it works fine. I never suspected there was an issue. Take yours back and get another one. ---
**Author:** ![interface2x](https://avatars.discourse-cdn.com/v4/letter/i/c0e974/32.png) [@interface2x](https://boards.straightdope.com/u/interface2x)\ **Post date:** [November 18, 2010, 12:25am UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/7 "2010-11-18T00:25:52Z")
Never had a problem with mine. ---
**Author:** ![Sattua](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/sattua/32/11906_2.png) [@Sattua](https://boards.straightdope.com/u/Sattua)\ **Post date:** [November 18, 2010, 12:29am UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/8 "2010-11-18T00:29:57Z")
Does anything about Comcast _not_ suck? ---
**Author:** ![Chefguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/chefguy/32/138_2.png) [@Chefguy](https://boards.straightdope.com/u/Chefguy)\ **Post date:** [November 18, 2010, 12:42am UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/9 "2010-11-18T00:42:04Z")
Mine works okay most of the time. The only problem I’ve noticed is that when I’m looking at programs under the “guide” function and moving forward in time, it will occasionally lose its mind and I end up in the 900 channels. ---
**Author:** ![FoieGrasIsEvil](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/foiegrasisevil/32/16638_2.png) [@FoieGrasIsEvil](https://boards.straightdope.com/u/FoieGrasIsEvil)\ **Post date:** [November 18, 2010, 12:54am UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/10 "2010-11-18T00:54:11Z")
> [@Sattua](#): > > Does anything about Comcast _not_ suck? Their customer service. The people at the call center are very knowledgeable about their technology. 😉 ---
**Author:** ![Labrador\_Deceiver](https://avatars.discourse-cdn.com/v4/letter/l/7c8e57/32.png) [@Labrador\_Deceiver](https://boards.straightdope.com/u/Labrador_Deceiver)\ **Post date:** [November 18, 2010, 1:01am UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/11 "2010-11-18T01:01:12Z")
I’ve had 3, and they’ve all worked extremely well. ---
**Author:** ![Waffle\_Decider](https://avatars.discourse-cdn.com/v4/letter/w/77aa72/32.png) [@Waffle\_Decider](https://boards.straightdope.com/u/Waffle_Decider)\ **Post date:** [November 18, 2010, 1:07am UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/12 "2010-11-18T01:07:43Z")
I really, really, hate Comcast, and I’ve had many issues with them, but I have to say I’ve never had any problems with their remotes. ---
**Author:** ![Caffeine.addict](https://avatars.discourse-cdn.com/v4/letter/c/f475e1/32.png) [@Caffeine.addict](https://boards.straightdope.com/u/Caffeine.addict)\ **Post date:** [November 18, 2010, 2:50am UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/13 "2010-11-18T02:50:13Z")
> [@FoieGrasIsEvil](#): > > Their customer service. The people at the call center are very knowledgeable about their technology. > 😉 Maybe, but Verizon makes them seem like super efficient geniuses. ---
**Author:** ![Count\_Blucher](https://avatars.discourse-cdn.com/v4/letter/c/c5a1d2/32.png) [@Count\_Blucher](https://boards.straightdope.com/u/Count_Blucher)\ **Post date:** [November 18, 2010, 3:06am UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/14 "2010-11-18T03:06:29Z")
> [@Waffle\_Decider](#): > > I really, really, hate Comcast, and I’ve had many issues with them, but I have to say I’ve never had any problems with their remotes. Ditto. Granted, they suck batteries like a Pahrump whore on a troopship with bills to pay, but with fresh Evereadys or Duracells they work fine. ---
**Author:** ![Ponch8](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ponch8/32/9883_2.png) [@Ponch8](https://boards.straightdope.com/u/Ponch8)\ **Post date:** [November 18, 2010, 3:14am UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/15 "2010-11-18T03:14:28Z")
Mine is pretty crappy also. The box itself is also very slow to respond to remote control commands. Another thing I don’t like about the remote is its shape. The bottom is kind of rounded instead of flat. This makes it difficult to use when it’s sitting on my coffee table, because the remote keeps rocking back and forth as I push the buttons. ---
**Author:** ![Tamerlane](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tamerlane/32/7602_2.png) [@Tamerlane](https://boards.straightdope.com/u/Tamerlane)\ **Post date:** [November 18, 2010, 3:26am UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/16 "2010-11-18T03:26:22Z")
Comcast is meh. Denon sucks. My receiver remote is about the least intuitive piece of electronics I have ever messed with and I’m not a complete idiot when it comes to consumer audio/TV ( partial idiot maybe, complete idiot no ). ---
**Author:** ![Zeldar](https://avatars.discourse-cdn.com/v4/letter/z/b77776/32.png) [@Zeldar](https://boards.straightdope.com/u/Zeldar)\ **Post date:** [November 18, 2010, 1:33pm UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/17 "2010-11-18T13:33:41Z")
Sometimes changing the batteries helps, but it’s not just batteries with ours. Different angles in the room seem to matter, too. But yes, we aren’t happy with ours. ---
**Author:** ![tdn](https://avatars.discourse-cdn.com/v4/letter/t/94ad74/32.png) [@tdn](https://boards.straightdope.com/u/tdn)\ **Post date:** [November 18, 2010, 3:35pm UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/18 "2010-11-18T15:35:44Z")
I’ve had two and they worked just fine. ---
**Author:** ![Sattua](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/sattua/32/11906_2.png) [@Sattua](https://boards.straightdope.com/u/Sattua)\ **Post date:** [November 18, 2010, 5:04pm UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/19 "2010-11-18T17:04:51Z")
> [@FoieGrasIsEvil](#): > > Their customer service. The people at the call center are very knowledgeable about their technology. > 😉 Lord help us. You mean the customer service that overbilled, double-billed, failed to refund, didn’t know what service package I had, didn’t have any way of finding out, didn’t know what packages I’d had in the past or the dates I’d begun and ended them, then cut me off after 45 minutes? That customer service? ---
**Author:** ![AlsoNamedBort](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/alsonamedbort/32/3213_2.png) [@AlsoNamedBort](https://boards.straightdope.com/u/AlsoNamedBort)\ **Post date:** [November 18, 2010, 5:54pm UTC](https://boards.straightdope.com/t/comcast-remotes-suck/561037/20 "2010-11-18T17:54:51Z")
I just got one (I’ve never had a box before) and my only beef is that the “All On” button never turns on my TV. It will turn off my TV just fine, but it won’t turn it off. [Next page](https://boards.straightdope.com/t/comcast-remotes-suck/561037.md?page=2)