# Computer help needed! **URL:** \ **Category:** Factual Questions\ **Created:** [April 25, 2002, 1:00am UTC](https://boards.straightdope.com/t/computer-help-needed/105473 "2002-04-25T01:00:31Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![furt](https://avatars.discourse-cdn.com/v4/letter/f/439d5e/32.png) [@furt](https://boards.straightdope.com/u/furt)\ **Post date:** [April 25, 2002, 1:00am UTC](https://boards.straightdope.com/t/computer-help-needed/105473/1 "2002-04-25T01:00:31Z")
When I start my computer I’m getting: Error loading C:\progra~1\Newdot~1 ewdot~2.dll The computer can’t find the path specified, perhaps because I have nothing in my programs called “newdot…” I can’t get onto the internet since this started happening. I don’t have my system disk, but I can get one for a similar-model computer (but with win 95, not 98) Any help? ---
**Author:** ![ACK](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@ACK](https://boards.straightdope.com/u/ACK)\ **Post date:** [April 25, 2002, 1:05am UTC](https://boards.straightdope.com/t/computer-help-needed/105473/2 "2002-04-25T01:05:26Z")
Yes, this is searching for files that link to a program that gives you extension options for the internet. In other terms, there is an organization called new. net that distributes software that lets your browser access sites with endings other than .com, .net, and .org Recommended fix would be to go to the Add/Remove Programs in the Control Panel. Then find the [New.Net](http://New.Net) software piece. Uninstall it, and reinstall if you must have it…(go to “[www.new.net](http://www.new.net)”) That should take care of it. ---
**Author:** ![furt](https://avatars.discourse-cdn.com/v4/letter/f/439d5e/32.png) [@furt](https://boards.straightdope.com/u/furt)\ **Post date:** [April 25, 2002, 1:21am UTC](https://boards.straightdope.com/t/computer-help-needed/105473/3 "2002-04-25T01:21:37Z")
Can I reinstall it w/out a system disk? And are you saying I can run IE/netscape without it? (otherwise how do i go to “[www.new.net](http://www.new.net)?” (i’m sending this on a different computer, BTW) ---
**Author:** ![Farkle](https://avatars.discourse-cdn.com/v4/letter/f/9fc348/32.png) [@Farkle](https://boards.straightdope.com/u/Farkle)\ **Post date:** [April 25, 2002, 2:14am UTC](https://boards.straightdope.com/t/computer-help-needed/105473/4 "2002-04-25T02:14:24Z")
If it is really happening on computer startup (not browser startup) [this page](http://www.waterwheel.com/Guides/tips/Win98/Utilities/configure_startup_files.htm) will walk you through what you need to do to get rid of the problem. ---
**Author:** ![furt](https://avatars.discourse-cdn.com/v4/letter/f/439d5e/32.png) [@furt](https://boards.straightdope.com/u/furt)\ **Post date:** [April 25, 2002, 2:40am UTC](https://boards.straightdope.com/t/computer-help-needed/105473/5 "2002-04-25T02:40:05Z")
okay, I went in and stopped it from opening new net, and I no longer get the prompt on startup, but I still can’t connect to the net. ---
**Author:** ![Farkle](https://avatars.discourse-cdn.com/v4/letter/f/9fc348/32.png) [@Farkle](https://boards.straightdope.com/u/Farkle)\ **Post date:** [April 25, 2002, 2:53am UTC](https://boards.straightdope.com/t/computer-help-needed/105473/6 "2002-04-25T02:53:42Z")
It appears that it is a plug-in that has been giving many users problems. Try uninstall, your browser should work without it, I do not have it and have never heard of it until today. If uninstall as **ACK** suggested does not work then follow their instructions [here](http://new.chat.new.net/viewtopic.php?topic=1451&forum=8&6) to remove it from the registry. Just tread carefully. ---
**Author:** ![Hodge](https://avatars.discourse-cdn.com/v4/letter/h/5f9b8f/32.png) [@Hodge](https://boards.straightdope.com/u/Hodge)\ **Post date:** [April 25, 2002, 2:54am UTC](https://boards.straightdope.com/t/computer-help-needed/105473/7 "2002-04-25T02:54:15Z")
This is spyware. IIRC, this particular bit of nastiness breaks Winsock files so that if any Newdot files are removed, you’ll be unable to connect to the net. I recommend re-installing Winsock from your Windows CD and then downloading [Ad-Aware](http://www.lavasoftusa.com) and running it to clean up any remaining contagion. ---
**Author:** ![furt](https://avatars.discourse-cdn.com/v4/letter/f/439d5e/32.png) [@furt](https://boards.straightdope.com/u/furt)\ **Post date:** [April 25, 2002, 3:07am UTC](https://boards.straightdope.com/t/computer-help-needed/105473/8 "2002-04-25T03:07:30Z")
Hodge, I don’t have my system disk. ☹ I have ad-aware, and I think that’s what happened. I deleted the program w/o uninstalling it. I tried ACK’s way, and it’s telling me the program’s already removed. Now foolwing directions of Farkle’s thread. ---
**Author:** ![Farkle](https://avatars.discourse-cdn.com/v4/letter/f/9fc348/32.png) [@Farkle](https://boards.straightdope.com/u/Farkle)\ **Post date:** [April 25, 2002, 3:25am UTC](https://boards.straightdope.com/t/computer-help-needed/105473/9 "2002-04-25T03:25:39Z")
If you need to re-install winsock you can grab it [here](http://www.claymania.com/wsock32-extraction.html), the page also tells you how to get if from your CAB files if you have them on your system. ---
**Author:** ![furt](https://avatars.discourse-cdn.com/v4/letter/f/439d5e/32.png) [@furt](https://boards.straightdope.com/u/furt)\ **Post date:** [April 25, 2002, 3:37am UTC](https://boards.straightdope.com/t/computer-help-needed/105473/10 "2002-04-25T03:37:01Z")
How’m I gonna reinstall winsock if I can’t get on the net. Farkle, maybe you can help: Ive gotten as far as: > [@](#): > > For the “NameSpace\_Catalog5” numbered folders: > > First, make note of how many folders there are > > Highlight the first one > > On the righthand side, locate the line “Library Path” > > In that line, the rightmost column should begin with something similar to “C:\windows” or “%SystemRoot%”. > > Locate any of the numbered folders that read “C:\windows > ewdotnet2\_109.dll” (or similar) in the “Library Path” line > > Delete only those folders referring to “newdotnet” I don’t have any newdotnet folders, but I do have strings in the 000000002 folder… i delete ths whole folder, right? ---
**Author:** ![Farkle](https://avatars.discourse-cdn.com/v4/letter/f/9fc348/32.png) [@Farkle](https://boards.straightdope.com/u/Farkle)\ **Post date:** [April 25, 2002, 3:57am UTC](https://boards.straightdope.com/t/computer-help-needed/105473/11 "2002-04-25T03:57:24Z")
That is out of my league but hopefully someone will trot along and be able to help you out, if you have backed up your registry you could give it a shot but if you don’t have any newdot folders I’d leave it alone and trust **Hodge** in that you need winsock reinstalled. If the machine concerned has CAB files try to reinstall it from there, if not download it to a floppy disk on a machine that can get on the net and take the disk to the other. ---
**Author:** ![zamboniracer](https://avatars.discourse-cdn.com/v4/letter/z/e9a140/32.png) [@zamboniracer](https://boards.straightdope.com/u/zamboniracer)\ **Post date:** [September 28, 2005, 2:58am UTC](https://boards.straightdope.com/t/computer-help-needed/105473/12 "2005-09-28T02:58:30Z")
> [@furt](#): > > When I start my computer I’m getting: > > Error loading C:\progra~1\Newdot~1 > ewdot~2.dll > > The computer can’t find the path specified, perhaps because I have nothing in my programs called “newdot…” > > \ I am resurrecting this thread because I recently encountered the identical problem. Unlike the OP, I can access the internet, but I’ve got this “newdot” spyware thingee. Any up to date advice on how to get rid of it? I’ve run a Hijackthis! analysis if anyone wants to look at it (it makes no sense to me). ---
**Author:** ![zamboniracer](https://avatars.discourse-cdn.com/v4/letter/z/e9a140/32.png) [@zamboniracer](https://boards.straightdope.com/u/zamboniracer)\ **Post date:** [September 28, 2005, 3:00am UTC](https://boards.straightdope.com/t/computer-help-needed/105473/13 "2005-09-28T03:00:57Z")
Oh, what the heck, here’s the hijackthis! printout. Logfile of HijackThis v1.99.1 Scan saved at 9:52:55 AM, on 9/26/05 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE C:\PROGRAM FILES\ROXIO\GOBACK\GBPOLL.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE C:\WINDOWS\EXPLORER.EXE C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE C:\WINDOWS\TASKMON.EXE C:\WINDOWS\SYSTEM\SYSTRAY.EXE C:\WINDOWS\SYSTEM\KHOOKER.EXE C:\PROGRAM FILES\CREATIVE\SHAREDLL\CTNOTIFY.EXE C:\PROGRAM FILES\ROXIO\GOBACK\GBTRAY.EXE C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE C:\PROGRAM FILES\CREATIVE\SHAREDLL\MEDIADET.EXE C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe C:\WINDOWS\SYSTEM\WMIEXE.EXE C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE C:\WINDOWS\SYSTEM\PSTORES.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\PROGRAM FILES\WINZIP\WINZIP32.EXE C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [http://red.clientapps.yahoo.com/customize/ycomp\_wave/defaults/sb/\*http://www.yahoo.com/search/ie.html](http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sb/*http://www.yahoo.com/search/ie.html) R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [http://red.clientapps.yahoo.com/customize/ycomp\_wave/defaults/sp/\*http://www.yahoo.com](http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sp/*http://www.yahoo.com) O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O2 - BHO: QuickSearch SearchBar - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar3\_28.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O3 - Toolbar: QuickSearch SearchBar - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar3\_28.dll O4 - HKLM…\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\NAVAPW32.EXE O4 - HKLM…\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE O4 - HKLM…\Run: [mdac\_runonce] C:\WINDOWS\SYSTEM\runonce.exe O4 - HKLM…\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM…\Run: [QuickFinder Scheduler] “C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE” O4 - HKLM…\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun O4 - HKLM…\Run: [TaskMonitor] C:\WINDOWS askmon.exe O4 - HKLM…\Run: [TkBellExe] “C:\Program Files\Common Files\Real\Update\_OB\realsched.exe” -osboot O4 - HKLM…\Run: [QuickTime Task] “C:\WINDOWS\SYSTEM\QTTASK.EXE” -atboottime O4 - HKLM…\Run: [SystemTray] SysTray.Exe O4 - HKLM…\Run: [xhrmy] C:\WINDOWS\Xhrmy.exe O4 - HKLM…\Run: [[New.net](http://New.net) Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s O4 - HKLM…\Run: [SiS KHooker] C:\WINDOWS\SYSTEM\khooker.exe O4 - HKLM…\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer O4 - HKLM…\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe O4 - HKLM…\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE O4 - HKLM…\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE O4 - HKLM…\RunServices: [GoBack Polling Service] C:\Program Files\Roxio\GoBack\GBPoll.exe O4 - HKLM…\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM…\RunServices: [SchedulingAgent] mstask.exe O4 - HKLM…\RunServices: [ScriptBlocking] “C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe” -reg O4 - HKLM…\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe “Norton SystemWorks” O4 - HKCU…\Run: [eZmmod] C:\PROGRA~1\ezula\mmod.exe O4 - HKCU…\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe O4 - Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin pjpi150.dll O9 - Extra ‘Tools’ menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin pjpi150.dll O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - [http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB](http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB) O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 209.115.126.2,209.115.126.3 Thanks in adance, muchly! ---
**Author:** ![zamboniracer](https://avatars.discourse-cdn.com/v4/letter/z/e9a140/32.png) [@zamboniracer](https://boards.straightdope.com/u/zamboniracer)\ **Post date:** [September 28, 2005, 7:28pm UTC](https://boards.straightdope.com/t/computer-help-needed/105473/14 "2005-09-28T19:28:17Z")
First and only bump.