# Computer Problem Help

**URL:** <https://boards.straightdope.com/t/computer-problem-help/315216>\
**Category:** Factual Questions\
**Created:** [August 1, 2005, 10:36pm UTC](https://boards.straightdope.com/t/computer-problem-help/315216 "2005-08-01T22:36:43Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![DuhCow](https://avatars.discourse-cdn.com/v4/letter/d/b38774/32.png) [@DuhCow](https://boards.straightdope.com/u/DuhCow)\
**Post date:** [August 1, 2005, 10:36pm UTC](https://boards.straightdope.com/t/computer-problem-help/315216/1 "2005-08-01T22:36:43Z")

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I just bought a new Toshiba laptop literally an hour ago. It doesn’t have any sound and I can’t figure out why. I went the volume controls and it says that it’s not muted. I’m baffled. Any suggestions?

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**Author:** ![Jake](https://avatars.discourse-cdn.com/v4/letter/j/f475e1/32.png) [@Jake](https://boards.straightdope.com/u/Jake)\
**Post date:** [August 1, 2005, 11:25pm UTC](https://boards.straightdope.com/t/computer-problem-help/315216/2 "2005-08-01T23:25:06Z")

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Did you try the volume adjustment on the side of the screen? Otherwise all I can suggest is to reinstall what’s on the CDROM.

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**Author:** ![What\_Exit](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/what_exit/32/10652_2.png) [@What\_Exit](https://boards.straightdope.com/u/What_Exit)\
**Post date:** [August 1, 2005, 11:36pm UTC](https://boards.straightdope.com/t/computer-problem-help/315216/3 "2005-08-01T23:36:19Z")

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Are you sure there is built in speakers.  
Some ultra lights have no speakers and you need to plug in externals or Headphones.

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**Author:** ![spingears](https://avatars.discourse-cdn.com/v4/letter/s/ebca7d/32.png) [@spingears](https://boards.straightdope.com/u/spingears)\
**Post date:** [August 2, 2005, 1:52am UTC](https://boards.straightdope.com/t/computer-problem-help/315216/4 "2005-08-02T01:52:25Z")

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> [@DuhCow](#):
>
> I just bought a new Toshiba laptop literally an hour ago. It doesn’t have any sound and I can’t figure out why. I went the volume controls and it says that it’s not muted. I’m baffled. Any suggestions?

You didn’t mention the OS. :rolleyes:  
Open the hidden icons.  
There should be a volume slider in the task bar. Muted should be unchecked.

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**Author:** ![Nanoda](https://avatars.discourse-cdn.com/v4/letter/n/ce73a5/32.png) [@Nanoda](https://boards.straightdope.com/u/Nanoda)\
**Post date:** [August 2, 2005, 6:12am UTC](https://boards.straightdope.com/t/computer-problem-help/315216/5 "2005-08-02T06:12:38Z")

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You _so_ need to call tech support. There are some settings in the ‘Sounds and Multimedia’ section of the Control panel I would normally recommend looking at, and also making sure digital output is unchecked/checked as is required, but on a new PC none of that applies.

There should be either a volume dial or special function keys to alter the volume. If those don’t pan out, give Toshiba a call.

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**Author:** ![Improbability](https://avatars.discourse-cdn.com/v4/letter/i/cc9497/32.png) [@Improbability](https://boards.straightdope.com/u/Improbability)\
**Post date:** [August 2, 2005, 10:19am UTC](https://boards.straightdope.com/t/computer-problem-help/315216/6 "2005-08-02T10:19:48Z")

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Also, have you made sure the correct speakers are selected on the sound control panel (I think under the audio tab)? I have a Toshiba laptop too and it offers me a choice of two different speakers, one of which isn’t even on my computer! After I played around with that for a while, I got the sound to work.