# Computer question - help me remove this adware!

**URL:** <https://boards.straightdope.com/t/computer-question-help-me-remove-this-adware/280898>\
**Category:** Factual Questions\
**Created:** [December 21, 2004, 2:00am UTC](https://boards.straightdope.com/t/computer-question-help-me-remove-this-adware/280898 "2004-12-21T02:00:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![raz](https://avatars.discourse-cdn.com/v4/letter/r/9f8e36/32.png) [@raz](https://boards.straightdope.com/u/raz)\
**Post date:** [December 21, 2004, 2:00am UTC](https://boards.straightdope.com/t/computer-question-help-me-remove-this-adware/280898/1 "2004-12-21T02:00:21Z")

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There is some sort of spyware or adware on my computer that I cannot for the life of me figure how to get rid of. It’s something called PerfectNav, and it pops up when a page doesn’t load fast enough while I am on the internet. I looked at the PerfectNav webpage and it says:

_Perfect Nav is an application that is bundled with the Free Ad Supported version of Kazaa Media Desktop. Perfect Nav can be removed when Kazaa is uninstalled._

I do not have Kazaa. I uninstalled and deleted it some time ago. I’m positive that I no longer have Kazaa on the computer.

There is a PerfectNav folder in my program files. It won’t let me delete it. It is not in the “Add/Remove Programs” list. It’s not really hurting anything I don’t think, but it is bugging the crap out of me! Ad-aware and Spybot don’t find it either.

Any ideas on what I can do to remove this annoyance once and for all?

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**Author:** ![RealityChuck](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/realitychuck/32/195_2.png) [@RealityChuck](https://boards.straightdope.com/u/RealityChuck)\
**Post date:** [December 21, 2004, 2:04am UTC](https://boards.straightdope.com/t/computer-question-help-me-remove-this-adware/280898/2 "2004-12-21T02:04:44Z")

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There are instructions here: [http://www.intermute.com/spysubtract/researchcenter/p.html](http://www.intermute.com/spysubtract/researchcenter/p.html)

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**Author:** ![Valgard](https://avatars.discourse-cdn.com/v4/letter/v/7feea3/32.png) [@Valgard](https://boards.straightdope.com/u/Valgard)\
**Post date:** [December 21, 2004, 6:20am UTC](https://boards.straightdope.com/t/computer-question-help-me-remove-this-adware/280898/3 "2004-12-21T06:20:58Z")

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And pestproof yourself - use another browser (Firefox and Opera are both very nice). No ActiveX = few (if any) parasites.