# Computer USB problem

**URL:** <https://boards.straightdope.com/t/computer-usb-problem/209939>\
**Category:** Factual Questions\
**Created:** [October 28, 2003, 12:34am UTC](https://boards.straightdope.com/t/computer-usb-problem/209939 "2003-10-28T00:34:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![VenusGirl](https://avatars.discourse-cdn.com/v4/letter/v/73ab20/32.png) [@VenusGirl](https://boards.straightdope.com/u/VenusGirl)\
**Post date:** [October 28, 2003, 12:34am UTC](https://boards.straightdope.com/t/computer-usb-problem/209939/1 "2003-10-28T00:34:35Z")

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Hi all

I have a new IBM Thinkpad. I have decided to remove the recovery partition on the drive and just have one partition on that drive. I then installed my copy of Windoes XP Pro and I was able to get all the needed drivers from the IBM site…all except the Universal Serial Bus Controller driver. I can more than likely call IBM support but for now I want to see if I can get this solved from people here. In the Cotrol Panel, there is a yellow mark indicating that there is no driver for the USB.

Does anyone know where I can possible get a driver for this laptop? It’s a R series. Thanks for any help!

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**Author:** ![astro](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@astro](https://boards.straightdope.com/u/astro)\
**Post date:** [October 28, 2003, 4:01am UTC](https://boards.straightdope.com/t/computer-usb-problem/209939/2 "2003-10-28T04:01:56Z")

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Have you deleted the branch listing for that specific USB hardware listing, and let the system look for the driver on the XP disk set once it re-discovers the hardware after booting up?

If so and this does not solve the problem do the following

1: Update the BIOS to the latest verison

2: Apply this [H8 controller firmware update patch](http://www-1.ibm.com/support/docview.wss?rs=0&q=thinkpad+r40&uid=psg1MIGR-46143&loc=en_US&cs=utf-8&cc=us&lang=en)