# Computer's sound card freezes my internet downloads **URL:** \ **Category:** Factual Questions\ **Created:** [December 13, 2002, 11:40pm UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639 "2002-12-13T23:40:54Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![GuanoLad](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guanolad/32/42_2.png) [@GuanoLad](https://boards.straightdope.com/u/GuanoLad)\ **Post date:** [December 13, 2002, 11:40pm UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639/1 "2002-12-13T23:40:54Z")
This makes no sense. Recently I had to get a new Motherboard. It’s listed as a 650EML. (Despite the CPU being three times the speed, I’ve noticed no improvement, but whatever - I haven’t really tested its limits). I need to get a new video card soon, as my old one is too old and my video avi/mpeg/mov skips. Anyway, instead of the separate sound card I had with my other MB, this one is built-in. It’s a SB clone I think. And whenever I play a movie, or an MP#, basically anything with some kind of sound involved, my internet (dial-up) suddenly stops. It doesn’t disconnect, it just refuses to let any more information flow in either direction. My question is: WTF??? Anyone know why it’s doing this and how I can circumvent this ridiculous inconvenience? ---
**Author:** ![XPav](https://avatars.discourse-cdn.com/v4/letter/x/b77776/32.png) [@XPav](https://boards.straightdope.com/u/XPav)\ **Post date:** [December 13, 2002, 11:45pm UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639/2 "2002-12-13T23:45:51Z")
The only thing that seems to make sense is if the modem and sound card were sharing interrupts. ---
**Author:** ![GuanoLad](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guanolad/32/42_2.png) [@GuanoLad](https://boards.straightdope.com/u/GuanoLad)\ **Post date:** [December 13, 2002, 11:51pm UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639/3 "2002-12-13T23:51:41Z")
Hmm! That would make sense! But my modem is using Interrupt 3, and the sound card is using Interrupt 5. ---
**Author:** ![deathawk](https://avatars.discourse-cdn.com/v4/letter/d/ed8c4c/32.png) [@deathawk](https://boards.straightdope.com/u/deathawk)\ **Post date:** [December 14, 2002, 12:19am UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639/4 "2002-12-14T00:19:33Z")
What OS? Mobo manufacturor? Have you checked MS & your mobo manufacturor for the latest drivers? FYI - removing and reloading drivers (assuming some version of Windows here) often clears issues like these. ---
**Author:** ![GuanoLad](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guanolad/32/42_2.png) [@GuanoLad](https://boards.straightdope.com/u/GuanoLad)\ **Post date:** [December 14, 2002, 12:20am UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639/5 "2002-12-14T00:20:47Z")
Win 98, and latest drivers in the Motherboard. Manufacturer? It’s Jetway. ---
**Author:** ![deathawk](https://avatars.discourse-cdn.com/v4/letter/d/ed8c4c/32.png) [@deathawk](https://boards.straightdope.com/u/deathawk)\ **Post date:** [December 14, 2002, 12:22am UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639/6 "2002-12-14T00:22:19Z")
Oh - should have added - is there a NIC in the mix somewhere? NIC’s & Soundcards are famous for fighting over IRQ 5. ---
**Author:** ![GuanoLad](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guanolad/32/42_2.png) [@GuanoLad](https://boards.straightdope.com/u/GuanoLad)\ **Post date:** [December 14, 2002, 12:24am UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639/7 "2002-12-14T00:24:20Z")
What’s a NIC? ---
**Author:** ![Early\_Out](https://avatars.discourse-cdn.com/v4/letter/e/6f9a4e/32.png) [@Early\_Out](https://boards.straightdope.com/u/Early_Out)\ **Post date:** [December 14, 2002, 7:13am UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639/8 "2002-12-14T07:13:06Z")
**N** etwork **I** nterface **C** ard, like an Ethernet card. ---
**Author:** ![GuanoLad](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guanolad/32/42_2.png) [@GuanoLad](https://boards.straightdope.com/u/GuanoLad)\ **Post date:** [December 14, 2002, 10:09am UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639/9 "2002-12-14T10:09:52Z")
Don’t have an Ethernet card installed. Used to, before the previous MB died on me, but haven’t had a need to reinstall it. Hmm. I bet there’s some simple box I have to untick to get this fixed, right? ---
**Author:** ![deathawk](https://avatars.discourse-cdn.com/v4/letter/d/ed8c4c/32.png) [@deathawk](https://boards.straightdope.com/u/deathawk)\ **Post date:** [December 14, 2002, 12:09pm UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639/10 "2002-12-14T12:09:51Z")
According to your manufacturor site, you have an onboard NIC. Try disabling it. [http://www.jetway.com.tw/evisn/index.html](http://www.jetway.com.tw/evisn/index.html) ---
**Author:** ![scr4](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@scr4](https://boards.straightdope.com/u/scr4)\ **Post date:** [December 14, 2002, 12:13pm UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639/11 "2002-12-14T12:13:18Z")
You could just disable the on-board sound and install your old sound card. It’d probably sound better anyway. ---
**Author:** ![GuanoLad](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guanolad/32/42_2.png) [@GuanoLad](https://boards.straightdope.com/u/GuanoLad)\ **Post date:** [December 14, 2002, 12:55pm UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639/12 "2002-12-14T12:55:15Z")
> [@](#): > > \*Originally posted by deathawk \* > **According to your manufacturor site, you have an onboard NIC. Try disabling it.** It wasn’t enabled in the first place. I checked my Network Adapters. > [@](#): > > \*Originally posted by scr4 \* > \*\*You could just disable the on-board sound and install your old sound card. It’d probably sound better anyway. \*\* I might give that a try, but I think I may not have a slot for it. I seem to remember that that was an issue. Could be wrong, though, so I’ll check in the morning. ---
**Author:** ![handy](https://avatars.discourse-cdn.com/v4/letter/h/b5a626/32.png) [@handy](https://boards.straightdope.com/u/handy)\ **Post date:** [December 14, 2002, 3:42pm UTC](https://boards.straightdope.com/t/computers-sound-card-freezes-my-internet-downloads/142639/13 "2002-12-14T15:42:47Z")
“But my modem is using Interrupt 3, and the sound card is using Interrupt 5.” Yes, those are just nbrs, but the address they use is important too. Windows has a System info in the Control Panel, you should check your modem & sound cards for their properties & for conflicts there. If there is a conflict, it lets you know.