# Couldn't log in

**URL:** <https://boards.straightdope.com/t/couldnt-log-in/533485>\
**Category:** About This Message Board\
**Created:** [March 23, 2010, 3:45pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485 "2010-03-23T15:45:03Z")\
**Posts on this page:** 19\
**Page:** 2

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**Author:** ![susan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/susan/32/17537_2.png) [@susan](https://boards.straightdope.com/u/susan)\
**Post date:** [March 28, 2010, 4:57am UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/21 "2010-03-28T04:57:27Z")

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Thank you.

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**Author:** ![fubbleskag](https://avatars.discourse-cdn.com/v4/letter/f/c2a13f/32.png) [@fubbleskag](https://boards.straightdope.com/u/fubbleskag)\
**Post date:** [March 30, 2010, 10:20pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/22 "2010-03-30T22:20:30Z")

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> [@xash](#):
>
> Here’s the latest issue (3.6), and it appears fixed in 3.6.2, but is still in unresolved state officially:
> 
> [http://support.mozilla.com/en-US/forum/1/565399](http://support.mozilla.com/en-US/forum/1/565399)
> 
> [518732 - Serious issue with security token handling in forums (invalid, empty...)](https://bugzilla.mozilla.org/show_bug.cgi?id=518732)
> 
> Here are some older ones:
> 
> [Client Challenge](https://bugzilla.mozilla.org/buglist.cgi?quicksearch=vbulletin)
> 
> [http://support.mozilla.com/en-US/forum/1/557356?s=vbulletin&as=q](http://support.mozilla.com/en-US/forum/1/557356?s=vbulletin&as=q)
> 
> [http://support.mozilla.com/en-US/forum/1/465843?s=vbulletin&as=q](http://support.mozilla.com/en-US/forum/1/465843?s=vbulletin&as=q)

Thanks!

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**Author:** ![elbows](https://avatars.discourse-cdn.com/v4/letter/e/b3f665/32.png) [@elbows](https://boards.straightdope.com/u/elbows)\
**Post date:** [March 31, 2010, 2:45pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/23 "2010-03-31T14:45:15Z")

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Data base errors are multiplying.

Often I can get to the front page, but choose a specific forum and - data base error.

It has happened more, in the last 2 wks, than I can count. After two or three tries, it resolves, but that’s not terribly reassuring.

So, what’s going on? (She asks, as though she’ll get an actual answer.)

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**Author:** ![Baker](https://avatars.discourse-cdn.com/v4/letter/b/bb73d2/32.png) [@Baker](https://boards.straightdope.com/u/Baker)\
**Post date:** [March 31, 2010, 4:45pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/24 "2010-03-31T16:45:12Z")

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It took me forever to get on just now. I used the trick from the OP and finally got logged in.

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**Author:** ![elbows](https://avatars.discourse-cdn.com/v4/letter/e/b3f665/32.png) [@elbows](https://boards.straightdope.com/u/elbows)\
**Post date:** [March 31, 2010, 6:11pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/25 "2010-03-31T18:11:58Z")

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My Firefox _ **is** _ upgraded and I _ **already** _ cleared the cookies, so that little trick didn’t do a thing for me, who is still getting data base errors, frequently.

So, I’ll ask again, what’s going on?

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**Author:** ![elbows](https://avatars.discourse-cdn.com/v4/letter/e/b3f665/32.png) [@elbows](https://boards.straightdope.com/u/elbows)\
**Post date:** [March 31, 2010, 6:29pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/26 "2010-03-31T18:29:00Z")

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And a little quick research reveals that other **vbulletin** sites don’t produce and errors for me, so I’m thinking it’s something specific to this site.

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**Author:** ![Cat\_Whisperer](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cat_whisperer/32/4839_2.png) [@Cat\_Whisperer](https://boards.straightdope.com/u/Cat_Whisperer)\
**Post date:** [March 31, 2010, 6:34pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/27 "2010-03-31T18:34:25Z")

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The Dope is up and down like a whore’s drawers for me today.

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**Author:** ![EllisDee](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ellisdee/32/4531_2.png) [@EllisDee](https://boards.straightdope.com/u/EllisDee)\
**Post date:** [March 31, 2010, 6:37pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/28 "2010-03-31T18:37:27Z")

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Yeah, the SDMB has been hanging a lot for me in the past couple weeks, culminating in the last half hour where it damn near shit the bed completely.

XP Professional SP3  
IE 8.0.6…

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**Author:** ![Ximenean](https://avatars.discourse-cdn.com/v4/letter/x/aca169/32.png) [@Ximenean](https://boards.straightdope.com/u/Ximenean)\
**Post date:** [March 31, 2010, 6:40pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/29 "2010-03-31T18:40:46Z")

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I’m getting the same problem as the OP and others, under Firefox 3.6 and Chrome (haven’t tried other browsers). I thought it was because I haven’t logged in for a while and the server was sulking or something.

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**Author:** ![elbows](https://avatars.discourse-cdn.com/v4/letter/e/b3f665/32.png) [@elbows](https://boards.straightdope.com/u/elbows)\
**Post date:** [March 31, 2010, 7:10pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/30 "2010-03-31T19:10:28Z")

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One more question, when you get the ‘data base error’ message, it claims a notification has already been sent to the ‘board technical staff’.

Is that really true or is it just going to a dump file somewhere? By my calculation alone I’ve had dozens in the last two weeks. That would lead me to believe that somewhere, some technical staff (?) is getting inundated with notifications. Is this really happening?

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**Author:** ![Cat\_Whisperer](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cat_whisperer/32/4839_2.png) [@Cat\_Whisperer](https://boards.straightdope.com/u/Cat_Whisperer)\
**Post date:** [March 31, 2010, 7:41pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/31 "2010-03-31T19:41:43Z")

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> [@Ximenean](#):
>
> I’m getting the same problem as the OP and others, under Firefox 3.6 and Chrome (haven’t tried other browsers). I thought it was because I haven’t logged in for a while and the server was sulking or something.

Oh yeah, I’m using Safari on a Mac.

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**Author:** ![elbows](https://avatars.discourse-cdn.com/v4/letter/e/b3f665/32.png) [@elbows](https://boards.straightdope.com/u/elbows)\
**Post date:** [April 1, 2010, 6:53pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/32 "2010-04-01T18:53:28Z")

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I know it’s April Fools and all, but any chance we could get some answers to the questions asked in this thread?

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**Author:** ![xash](https://avatars.discourse-cdn.com/v4/letter/x/c6cbf5/32.png) [@xash](https://boards.straightdope.com/u/xash)\
**Post date:** [April 1, 2010, 8:39pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/33 "2010-04-01T20:39:57Z")

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> [@elbows](#):
>
> My Firefox _ **is** _ upgraded and I _ **already** _ cleared the cookies, so that little trick didn’t do a thing for me, who is still getting data base errors, frequently.
> 
> So, I’ll ask again, what’s going on?

The database errors are not related to the issue stated in the OP in any way. Everyone is seeing database errors, it’s a server side issue.

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**Author:** ![xash](https://avatars.discourse-cdn.com/v4/letter/x/c6cbf5/32.png) [@xash](https://boards.straightdope.com/u/xash)\
**Post date:** [April 1, 2010, 8:41pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/34 "2010-04-01T20:41:38Z")

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> [@elbows](#):
>
> One more question, when you get the ‘data base error’ message, it claims a notification has already been sent to the ‘board technical staff’.
> 
> Is that really true or is it just going to a dump file somewhere? By my calculation alone I’ve had dozens in the last two weeks. That would lead me to believe that somewhere, some technical staff (?) is getting inundated with notifications. Is this really happening?

I don’t know for sure, but I don’t think an email is sent out with each error. My assumption is that it is dumped to a log file which Jerry keeps a check on.

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**Author:** ![elbows](https://avatars.discourse-cdn.com/v4/letter/e/b3f665/32.png) [@elbows](https://boards.straightdope.com/u/elbows)\
**Post date:** [April 1, 2010, 9:37pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/35 "2010-04-01T21:37:04Z")

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> [@](#):
>
> it’s a server side issue.

Can you explain what this means, for the less savy?

And is anything being done to address the issue?

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**Author:** ![xash](https://avatars.discourse-cdn.com/v4/letter/x/c6cbf5/32.png) [@xash](https://boards.straightdope.com/u/xash)\
**Post date:** [April 1, 2010, 9:41pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/36 "2010-04-01T21:41:01Z")

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> [@elbows](#):
>
> Can you explain what this means, for the less savy?
> 
> And is anything being done to address the issue?

The Creative Loafing servers (which the SDMB shares) are having some issues. A hardware upgrade is in the works.

Note that mods and admins have no control over the CL servers, so I don’t have any specifics.

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**Author:** ![elbows](https://avatars.discourse-cdn.com/v4/letter/e/b3f665/32.png) [@elbows](https://boards.straightdope.com/u/elbows)\
**Post date:** [April 2, 2010, 1:12pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/37 "2010-04-02T13:12:14Z")

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“In the works”

Are they aware that subscription renewal season is right around the corner? And that the frustration of numerous ‘data base errors’ is likely to negatively impact renewal rates?

Any chance you’d do us all a favour and point this out to ‘them’? Not to be offensive but their business model is quite baffling and sometimes lacks the common sense factor.

By way of example, “I don’t think an email is sent out with each error”, it says there is right on the ‘data base error’ screen. Why bother putting it there if that’s not occurring?

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**Author:** ![TubaDiva](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tubadiva/32/507_2.png) [@TubaDiva](https://boards.straightdope.com/u/TubaDiva)\
**Post date:** [April 2, 2010, 1:18pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/38 "2010-04-02T13:18:32Z")

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The database errors are occurring due to server problems affecting everything concerning Creative Loafing, our corporate parent. It’s not just this board or even just this site, it’s Creative Loafing online as a whole.

It’s a much bigger deal than just here – though just here is likewise meaningful – and the situation is being addressed, if not as swiftly as we would like.

And yes, there is a log of database errors, Jerry sees it. We do not, as we do not have access to what happens on the server side.

We apologize for the inconvenience and hope that you bear with us in this annoying time.

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**Author:** ![EllisDee](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ellisdee/32/4531_2.png) [@EllisDee](https://boards.straightdope.com/u/EllisDee)\
**Post date:** [April 2, 2010, 5:14pm UTC](https://boards.straightdope.com/t/couldnt-log-in/533485/39 "2010-04-02T17:14:48Z")

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Thanks much for the update. Even with the issues it’s not as bad as it was years ago, so not the end of the world or anything. Just glad to know it’s not just me.

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