# "Customer Happiness Expert" **URL:** \ **Category:** Miscellaneous and Personal Stuff I Must Share\ **Created:** [October 16, 2015, 11:26pm UTC](https://boards.straightdope.com/t/customer-happiness-expert/734855 "2015-10-16T23:26:33Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\ **Post date:** [October 16, 2015, 11:26pm UTC](https://boards.straightdope.com/t/customer-happiness-expert/734855/1 "2015-10-16T23:26:33Z")
Long story made short: call me jaded, but I don’t think I would want to work for a company that uses a phrase like this to describe their customer service reps. :dubious: ---
**Author:** ![BigT](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bigt/32/12044_2.png) [@BigT](https://boards.straightdope.com/u/BigT)\ **Post date:** [October 17, 2015, 10:26am UTC](https://boards.straightdope.com/t/customer-happiness-expert/734855/2 "2015-10-17T10:26:53Z")
So, um, who calls them that? Do they not get the 1984 implications? ---
**Author:** ![jz78817](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/jz78817/32/1028_2.png) [@jz78817](https://boards.straightdope.com/u/jz78817)\ **Post date:** [October 17, 2015, 1:29pm UTC](https://boards.straightdope.com/t/customer-happiness-expert/734855/3 "2015-10-17T13:29:48Z")
> [@BigT](#): > > So, um, who calls them that? Do they not get the 1984 implications? I’ve only seen it when I had to contact GoFundMe once. Didn’t think much of it. ---
**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\ **Post date:** [October 18, 2015, 3:42am UTC](https://boards.straightdope.com/t/customer-happiness-expert/734855/4 "2015-10-18T03:42:24Z")
> [@BigT](#): > > So, um, who calls them that? Do they not get the 1984 implications? Any company that goes on and on about how much fun people have while working there should be aware that they’re raising big huge red flags that are readily visible to most people over the age of 20. BTW, this is a health care entity. :smack: ---
**Author:** ![burpo\_the\_wonder\_mutt](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/burpo_the_wonder_mutt/32/365_2.png) [@burpo\_the\_wonder\_mutt](https://boards.straightdope.com/u/burpo_the_wonder_mutt)\ **Post date:** [October 18, 2015, 2:15pm UTC](https://boards.straightdope.com/t/customer-happiness-expert/734855/5 "2015-10-18T14:15:10Z")
Great, another term for “massage therapist” (think happy ending). ---
**Author:** ![The\_Other\_Waldo\_Pepper](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/the_other_waldo_pepper/32/12370_2.png) [@The\_Other\_Waldo\_Pepper](https://boards.straightdope.com/u/The_Other_Waldo_Pepper)\ **Post date:** [October 18, 2015, 2:47pm UTC](https://boards.straightdope.com/t/customer-happiness-expert/734855/6 "2015-10-18T14:47:51Z")
People can get a cheeseburger _anywhere,_ okay? They come to Chotchkie’s for the atmosphere and the _attitude_, okay? That’s what the flair’s about; it’s about _fun_. ---
**Author:** ![burpo\_the\_wonder\_mutt](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/burpo_the_wonder_mutt/32/365_2.png) [@burpo\_the\_wonder\_mutt](https://boards.straightdope.com/u/burpo_the_wonder_mutt)\ **Post date:** [October 18, 2015, 2:54pm UTC](https://boards.straightdope.com/t/customer-happiness-expert/734855/7 "2015-10-18T14:54:46Z")
Yeah. Okay, so more then, yeah? (Excellent clip, kudos!) ---
**Author:** ![mage-girl](https://avatars.discourse-cdn.com/v4/letter/m/cc9497/32.png) [@mage-girl](https://boards.straightdope.com/u/mage-girl)\ **Post date:** [October 18, 2015, 10:46pm UTC](https://boards.straightdope.com/t/customer-happiness-expert/734855/8 "2015-10-18T22:46:17Z")
I worked as a grocery cashier for 2 years, then a customer service rep (finally manager) for 7 years after that. But, “Customer Happiness Expert”??? I dunno if I could have kept a straight face if they’d offered me that title. Probably. I was a lot more corporate-proper in those days. I took Mission Statements, Total Quality Management, and Six Sigma seriously. (Don’t know anything about Six Sigma, but I know that making fun of it was not a good idea in front of management types.) Now, though, I think I would hurt myself laughing if my job changed my title to “Customer Happiness Expert”. 😃 ---
**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\ **Post date:** [October 18, 2015, 11:48pm UTC](https://boards.straightdope.com/t/customer-happiness-expert/734855/9 "2015-10-18T23:48:09Z")
I used to work with a pharmacist who referred to it as “Six Sigmoid”. 😛 ---
**Author:** ![enipla](https://avatars.discourse-cdn.com/v4/letter/e/54ee81/32.png) [@enipla](https://boards.straightdope.com/u/enipla)\ **Post date:** [October 19, 2015, 11:42pm UTC](https://boards.straightdope.com/t/customer-happiness-expert/734855/10 "2015-10-19T23:42:28Z")
Unless these people are all Brady Bunch kids, I’m calling bullshit. ---
**Author:** ![jz78817](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/jz78817/32/1028_2.png) [@jz78817](https://boards.straightdope.com/u/jz78817)\ **Post date:** [October 20, 2015, 12:58am UTC](https://boards.straightdope.com/t/customer-happiness-expert/734855/11 "2015-10-20T00:58:23Z")
I have an email in my inbox from someone in GoFundMe Customer Happiness. ---
**Author:** ![JRDelirious](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/jrdelirious/32/9531_2.png) [@JRDelirious](https://boards.straightdope.com/u/JRDelirious)\ **Post date:** [October 20, 2015, 2:02am UTC](https://boards.straightdope.com/t/customer-happiness-expert/734855/12 "2015-10-20T02:02:07Z")
> [@burpo\_the\_wonder\_mutt](#): > > Great, another term for “massage therapist” (think happy ending). Was gonna say, sounded like what you put in your resumé to cover for those two years dancing at the Spearmint Rhino…