# dealassistant.exe  Trojan: Removal Help

**URL:** <https://boards.straightdope.com/t/dealassistant-exe-trojan-removal-help/512504>\
**Category:** Factual Questions\
**Created:** [October 4, 2009, 1:17am UTC](https://boards.straightdope.com/t/dealassistant-exe-trojan-removal-help/512504 "2009-10-04T01:17:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Count\_Blucher](https://avatars.discourse-cdn.com/v4/letter/c/c5a1d2/32.png) [@Count\_Blucher](https://boards.straightdope.com/u/Count_Blucher)\
**Post date:** [October 4, 2009, 1:17am UTC](https://boards.straightdope.com/t/dealassistant-exe-trojan-removal-help/512504/1 "2009-10-04T01:17:42Z")

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Hi. I need to remove / delete dealassistant.exe. Lavasoft is ignoring it as is McAfee and I’m getting random crap IE windows popping up on my PC. I run Windows 64, service pack 2. Some suspicious processes in my Window Task manager are:

dealassistant.exe- VIRUS  
csrss.exe - no description, I don’t know what it is.  
findbasic.exe- no description, I don’t know what it is.  
atiedxx.exe- no description, I don’t know what it is.  
CCC.exe- catalyst control center  
MOM.exe- catalyst control center: Monitoring program

I’ve tried closing the tree, but it restarts and I can’t find dealassistant.exe directly to delete it.

In the main computer thread there are many programs listed, but I don’t want to load every program under the sun until I find the one that actually works against this virus. Any suggestions would be appreciated.

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**Author:** ![Adradis](https://avatars.discourse-cdn.com/v4/letter/a/ecae2f/32.png) [@Adradis](https://boards.straightdope.com/u/Adradis)\
**Post date:** [October 4, 2009, 2:30am UTC](https://boards.straightdope.com/t/dealassistant-exe-trojan-removal-help/512504/2 "2009-10-04T02:30:03Z")

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[Malware Bytes](http://www.malwarebytes.org/mbam.php) may be able to help. Its a nice program that is pretty good at tearing through most of the nastier infections (WinAntivirus and the like).  
Best of luck and hope it helps.

According to Google:  
Atiedxx.exe is an ATI process: Non-critical.  
findbasic.exe is malware, MalwareBytes should be able to kill it.  
csrss.exe is a valid and necessary Windows process, although some forms of malware mimic it.

[Please note: All help is provided as is, with no implied warranty, responsibility, or anything else. Use at your own risk. /Warranty]  
[This](http://www.bleepingcomputer.com/forums/topic251015.html) may not be the most relevant, but it has instructions for working with Malwarebytes.