# Dear Customer, I'm sorry the term tax included is so confusing for you.

**URL:** <https://boards.straightdope.com/t/dear-customer-im-sorry-the-term-tax-included-is-so-confusing-for-you/680977>\
**Category:** The BBQ Pit\
**Created:** [February 10, 2014, 3:15pm UTC](https://boards.straightdope.com/t/dear-customer-im-sorry-the-term-tax-included-is-so-confusing-for-you/680977 "2014-02-10T15:15:49Z")\
**Posts on this page:** 9\
**Page:** 7

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**Author:** ![dasmoocher](https://avatars.discourse-cdn.com/v4/letter/d/dbc845/32.png) [@dasmoocher](https://boards.straightdope.com/u/dasmoocher)\
**Post date:** [February 12, 2014, 6:22am UTC](https://boards.straightdope.com/t/dear-customer-im-sorry-the-term-tax-included-is-so-confusing-for-you/680977/121 "2014-02-12T06:22:18Z")

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Didn’t read it all and maybe I missed it, but is it possible the customer wanted to pay $420 because it’s a pot thing?

He’s sitting around with his stoner friends playing the guitar and says "Dudes [blows out smoke], check it out. This guitar _is four-twenty_.

Friends say “Whoaaa.”

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**Author:** ![cosmosdan](https://avatars.discourse-cdn.com/v4/letter/c/a6a055/32.png) [@cosmosdan](https://boards.straightdope.com/u/cosmosdan)\
**Post date:** [February 12, 2014, 12:15pm UTC](https://boards.straightdope.com/t/dear-customer-im-sorry-the-term-tax-included-is-so-confusing-for-you/680977/122 "2014-02-12T12:15:18Z")

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> [@JKellyMap](#):
>
> To sum: Things got confusing when someone mentioned something ($420) that really only matters to the business, not to the customer.
> 
> It’s about as relevant – to the customer – as discussing, say, what the shop owner pays in rent to the owner of the commercial block property. Or what the sales people’s health benefits are.

Sure, it was the customer who pulled out that number. The simple answer to “what’s the best you can do?” is $430 taxes included. A simple “I’ll take it” or “No thanks” is all that’s required.

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**Author:** ![buckgully](https://avatars.discourse-cdn.com/v4/letter/b/eb9ed0/32.png) [@buckgully](https://boards.straightdope.com/u/buckgully)\
**Post date:** [February 12, 2014, 10:03pm UTC](https://boards.straightdope.com/t/dear-customer-im-sorry-the-term-tax-included-is-so-confusing-for-you/680977/123 "2014-02-12T22:03:44Z")

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This is why I build all my guitars. Buying them is way too complicated.

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**Author:** ![Mama\_Zappa](https://avatars.discourse-cdn.com/v4/letter/m/71e660/32.png) [@Mama\_Zappa](https://boards.straightdope.com/u/Mama_Zappa)\
**Post date:** [February 15, 2014, 1:17am UTC](https://boards.straightdope.com/t/dear-customer-im-sorry-the-term-tax-included-is-so-confusing-for-you/680977/124 "2014-02-15T01:17:17Z")

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> [@armedmonkey](#):
>
> errrmmm… no. No cash has changed hands at this point.
> 
> But thank you, **Mama Zappa** , you have unwittingly proved my point. Posters on the SDMB are a pretty smart bunch. And if the SDMB posters are a bit confused by the transaction, well, maybe **Cosmodan** didn’t do a good job explaining himself in negotiations.  
> …

Aha - on reread, this is what I recalled: “The customer pays $460, total and takes the guitar.” when in fact the sentences read "The customer pays $460, total and takes the guitar. The customer still wants to think about it. ". I forgot about the “still wants to think about it”.

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**Author:** ![gigi](https://avatars.discourse-cdn.com/v4/letter/g/a587f6/32.png) [@gigi](https://boards.straightdope.com/u/gigi)\
**Post date:** [February 18, 2014, 10:22pm UTC](https://boards.straightdope.com/t/dear-customer-im-sorry-the-term-tax-included-is-so-confusing-for-you/680977/125 "2014-02-18T22:22:38Z")

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> [@cosmosdan](#):
>
> We sell good used ones for $300 or $350. They have limited sounds, usually a,few pianos , organs, strings, clavinet. For another $100 or so you get more voices and some memory for recording what you’re playing.

Do those prices include tax?

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**Author:** ![Jackmannii](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/jackmannii/32/311_2.png) [@Jackmannii](https://boards.straightdope.com/u/Jackmannii)\
**Post date:** [February 19, 2014, 2:34am UTC](https://boards.straightdope.com/t/dear-customer-im-sorry-the-term-tax-included-is-so-confusing-for-you/680977/126 "2014-02-19T02:34:18Z")

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> [@buckgully](#):
>
> This is why I build all my guitars.

It’s why I increasingly buy stuff over the Internet.

I don’t have to deal with salesmen in brick-and-mortar stores; they’re spared the intense angst of dealing with customers.

Win-win.

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**Author:** ![handsomeharry](https://avatars.discourse-cdn.com/v4/letter/h/e9c0ed/32.png) [@handsomeharry](https://boards.straightdope.com/u/handsomeharry)\
**Post date:** [February 19, 2014, 9:12am UTC](https://boards.straightdope.com/t/dear-customer-im-sorry-the-term-tax-included-is-so-confusing-for-you/680977/127 "2014-02-19T09:12:25Z")

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> [@Biffy\_the\_Elephant\_Shrew](#):
>
> Some nut who wants to start a string of guitar puns.

I had him pegged the moment he started posting. I would like to string him up, tho.

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**Author:** ![SmellMyWort](https://avatars.discourse-cdn.com/v4/letter/s/ea5d25/32.png) [@SmellMyWort](https://boards.straightdope.com/u/SmellMyWort)\
**Post date:** [February 19, 2014, 5:33pm UTC](https://boards.straightdope.com/t/dear-customer-im-sorry-the-term-tax-included-is-so-confusing-for-you/680977/128 "2014-02-19T17:33:46Z")

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So did he come back to buy the guitar?

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**Author:** ![cosmosdan](https://avatars.discourse-cdn.com/v4/letter/c/a6a055/32.png) [@cosmosdan](https://boards.straightdope.com/u/cosmosdan)\
**Post date:** [February 20, 2014, 8:34pm UTC](https://boards.straightdope.com/t/dear-customer-im-sorry-the-term-tax-included-is-so-confusing-for-you/680977/129 "2014-02-20T20:34:55Z")

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> [@SmellMyWort](#):
>
> So did he come back to buy the guitar?

Ah, this was a little satisfying. He came in on Monday to talk to his original salesperson who had gone home a bit early. Told me I was a little too much in his face. Tuesday we sold the guitar for more than it wasw offered to him for to someone else. When he came back in it was gone, and the salesperson told him the customer had paid more than what was offered to him.

Maybe he wasn’t that serious about the guitar, but he did get offered a smoking deal and lost the opportunity because he wanted to keep negotiating. 😃

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