# Delta forces Ann Coulter to change her seat -- she's peeved **URL:** \ **Category:** In My Humble Opinion\ **Created:** [July 19, 2017, 1:15pm UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648 "2017-07-19T13:15:19Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![scr4](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@scr4](https://boards.straightdope.com/u/scr4)\ **Post date:** [July 20, 2017, 8:55pm UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/41 "2017-07-20T20:55:55Z")
Did you see [her tweet](https://twitter.com/AnnCoulter/status/886805217538396160?ref_src=twsrc%5Etfw&ref_url=https%3A%2F%2Fwww.washingtonpost.com%2Fnews%2Fdr-gridlock%2Fwp%2F2017%2F07%2F17%2Fdelta-tells-ann-coulter-she-can-have-her-30-back-but-she-wont-stop-raging-on-twitter%2F) about how it cost her $10,000 worth of her time to look up and select that extra-legroom seat? I wonder why she didn’t just buy a business class ticket. ---
**Author:** ![Colibri](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/colibri/32/1841_2.png) [@Colibri](https://boards.straightdope.com/u/Colibri)\ **Post date:** [July 20, 2017, 9:13pm UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/42 "2017-07-20T21:13:04Z")
> [@Doug\_K](#): > > Why are you putting her in quotes? It was her seat. Delta acknowledged it, albeit begrudgingly and (this is important) only AFTER she complained publicly. Yes they refunded her the $30, but again only after she complained publicly. The fact that Delta refunded the money provides exactly zero evidence as to whether they were in the wrong or not. Companies routinely refund money to people who complain, regardless of the justice of the complaint, From their Terms and Conditions of Carriage: > [@](#): > > Delta will exercise reasonable efforts to carry passengers and their baggage according to Delta’s published schedules and the schedule reflected on the passenger’s ticket, but published schedules, flight times, aircraft type, **seat assignments,** and similar details reflected in the ticket or Delta’s published schedules **are not guaranteed and form no part of this contract**. Delta may substitute alternate carriers or aircraft, delay or cancel flights, **change seat assignments,** and alter or omit stopping places shown on the ticket at any time. Bolding mine. I can’t find anything specific on preferred seats but the above terms would imply that they are not guaranteed. > [@VinylTurnip](#): > > I suspect (but have not confirmed) that the seat to which she was moved would also have required the $30 surcharge, and that they refunded the money in the vain hope that it would shut her screeching yap. I just checked Delta’s site for preferred exit row seats on flights from LaGuardia to Miami, and the fee for window and aisle seats is identical (for next week they are $25 each). So she received the class of service she paid for, and the specific seat she selected was not guaranteed. Of course, anyone who is aware of Coulter would know that refunding her money would not shut her screeching yap. Delta no doubt did it just so she couldn’t use that issue against them. ---
**Author:** ![Colibri](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/colibri/32/1841_2.png) [@Colibri](https://boards.straightdope.com/u/Colibri)\ **Post date:** [July 20, 2017, 9:22pm UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/43 "2017-07-20T21:22:29Z")
> [@scr4](#): > > Did you see [her tweet](https://twitter.com/AnnCoulter/status/886805217538396160?ref_src=twsrc%5Etfw&ref_url=https%3A%2F%2Fwww.washingtonpost.com%2Fnews%2Fdr-gridlock%2Fwp%2F2017%2F07%2F17%2Fdelta-tells-ann-coulter-she-can-have-her-30-back-but-she-wont-stop-raging-on-twitter%2F) about how it cost her $10,000 worth of her time to look up and select that extra-legroom seat? I wonder why she didn’t just buy a business class ticket. To me it implies she must be pretty hard up if she is flying Economy in the first place, not to mention quibbling over $30. For next week, flights from LaGuardia to Miami are $286 in Economy and $714 in First. It took me less than one minute to look up and select a preferred seat, and if she’s making $600,000 an hour she can certainly afford the extra $500. ---
**Author:** ![John\_Mace](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/john_mace/32/185_2.png) [@John\_Mace](https://boards.straightdope.com/u/John_Mace)\ **Post date:** [July 20, 2017, 9:33pm UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/44 "2017-07-20T21:33:54Z")
> [@Colibri](#): > > Coulter’s objective through all of this doesn’t seem to have been to resolve the issue with Delta, but to attract attention to herself and make Delta look bad. I can’t believe you could be so cynical about a fellow human being! 😃 ---
**Author:** ![SmellMyWort](https://avatars.discourse-cdn.com/v4/letter/s/ea5d25/32.png) [@SmellMyWort](https://boards.straightdope.com/u/SmellMyWort)\ **Post date:** [July 20, 2017, 9:34pm UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/45 "2017-07-20T21:34:38Z")
> [@Doug\_K](#): > > Again, the airline acknowledged that it was, in fact, her seat, and that it was given to the other passenger by mistake. And assuming she didn’t say anything at the time (which we don’t know - the articles don’t say anything one way or the other) what do think would have happened if she had? They’d say “Oops, my bad. Let me put you back in the seat you were supposed to have?” No, they’d just do the same old smile and “Sorry, but you need to sit in THIS seat, ma’am” bit. And if she’d pressed the matter, she’d have been thrown off for being “disruptive”. Leaving her with the choice between sitting where they told her and complaining later, or missing her flight. > > If Delta doesn’t want to “look bad” they need to stop being bad. And stop this “reservations aren’t really reservations” crap. Delta has a proper channel for lodging these sorts of minor complaints and will usually throw the whiners some miles or refund whatever upgrade fee she paid. But of course that doesn’t garner the same level of public attention as pouting on twitter. ---
**Author:** ![Colibri](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/colibri/32/1841_2.png) [@Colibri](https://boards.straightdope.com/u/Colibri)\ **Post date:** [July 20, 2017, 9:42pm UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/46 "2017-07-20T21:42:52Z")
> [@Doug\_K](#): > > Again, the airline acknowledged that it was, in fact, her seat, and that it was given to the other passenger by mistake. No they didn’t. > [@](#): > > And assuming she didn’t say anything at the time (which we don’t know - the articles don’t say anything one way or the other) Delta says she didn’t, and in this case I’m much more inclined to believe Delta than Coulter. > [@](#): > > what do think would have happened if she had? They’d say “Oops, my bad. Let me put you back in the seat you were supposed to have?” No, they’d just do the same old smile and “Sorry, but you need to sit in THIS seat, ma’am” bit. And if she’d pressed the matter, she’d have been thrown off for being “disruptive”. Leaving her with the choice between sitting where they told her and complaining later, or missing her flight. > > If Delta doesn’t want to “look bad” they need to stop being bad. And stop this “reservations aren’t really reservations” crap. I fly fairly often, and I’ve never had the airlines force me to take a seat other than the one I booked. ---
**Author:** ![Doug\_K](https://avatars.discourse-cdn.com/v4/letter/d/b5ac83/32.png) [@Doug\_K](https://boards.straightdope.com/u/Doug_K)\ **Post date:** [July 20, 2017, 10:37pm UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/47 "2017-07-20T22:37:42Z")
> [@Colibri](#): > > No they didn’t. Yes they did: [Straight from the horse’s mouth](http://news.delta.com/delta-s-response-political-analyst-ann-coulter-s-public-attack-airline-s-employees-customers) > [@](#): > > We are sorry that the customer did not receive\*\* the seat she reserved and paid for\*\*. > [@](#): > > We will refund Ms. Coulter’s $30 for the preferred seat on the exit row **that she purchased.** (my bolding) ---
**Author:** ![running\_coach](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/running_coach/32/15836_2.png) [@running\_coach](https://boards.straightdope.com/u/running_coach)\ **Post date:** [July 20, 2017, 10:49pm UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/48 "2017-07-20T22:49:31Z")
> [@Doug\_K](#): > > Yes they did: > [Straight from the horse’s mouth](http://news.delta.com/delta-s-response-political-analyst-ann-coulter-s-public-attack-airline-s-employees-customers) > (my bolding) I figured out the problem. From the above link. > [@](#): > > The airline said that Coulter originally booked seat **15F** , which is located by the window in an exit row, however; within 24 hours of the flight’s departure, the customer changed to seat **15D** , which is by the aisle. At the time of boarding, Delta inadvertently\*\* moved Coulter to 15A\*\*, a window seat, when working to accommodate several passengers with seating requests. 15F and 15D are on the _right_ side of the plane. 15A is on the _left_ side. 😃 ---
**Author:** ![Colibri](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/colibri/32/1841_2.png) [@Colibri](https://boards.straightdope.com/u/Colibri)\ **Post date:** [July 20, 2017, 10:58pm UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/49 "2017-07-20T22:58:23Z")
> [@Doug\_K](#): > > Yes they did: > [Straight from the horse’s mouth](http://news.delta.com/delta-s-response-political-analyst-ann-coulter-s-public-attack-airline-s-employees-customers) > (my bolding) Ok. But I still note that she received a preferred seat in the same row that was the same price; it just wasn’t the exact seat she had changed the reservation to shortly before the flight (although it was a window seat like the one she originally reserved.) She received the same class of service she paid for. Technically, she wasn’t owed a refund. ---
**Author:** ![Folly](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/folly/32/3219_2.png) [@Folly](https://boards.straightdope.com/u/Folly)\ **Post date:** [July 20, 2017, 11:02pm UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/50 "2017-07-20T23:02:57Z")
Can we get a ‘Delta forces Ann Coulter’ web comic or cartoon. Delta forces Ann Coulter in _Get Ready to Sit in Hell_ Delta forces Ann Coulter in _Trump This_ … and etc. ---
**Author:** ![doorhinge](https://avatars.discourse-cdn.com/v4/letter/d/a5b964/32.png) [@doorhinge](https://boards.straightdope.com/u/doorhinge)\ **Post date:** [July 20, 2017, 11:59pm UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/51 "2017-07-20T23:59:10Z")
> [@Colibri](#): > > Agreed. Coulter’s outrage is fake. Delta screwed up. Coulter complained about Delta’s poor service. Delta whined about Coulter’s public shaming of Delta’s poor service. People on the internet attacked Coulter because they don’t like anything Coulter does. That doesn’t change the fact that Delta screwed up. ---
**Author:** ![running\_coach](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/running_coach/32/15836_2.png) [@running\_coach](https://boards.straightdope.com/u/running_coach)\ **Post date:** [July 21, 2017, 12:02am UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/52 "2017-07-21T00:02:43Z")
> [@doorhinge](#): > > Delta screwed up. > > Coulter complained about Delta’s poor service. > > Delta whined about Coulter’s public shaming of Delta’s poor service. > > People on the internet attacked Coulter because they don’t like anything Coulter does. > > That doesn’t change the fact that Delta screwed up. She whined and bitched way out of proportion the problem. Might say she’s playing the victim card way too hard. Such a fragile snowflake. Photographing and insulting the other passenger was way beyond the bounds of human decency. ---
**Author:** ![doorhinge](https://avatars.discourse-cdn.com/v4/letter/d/a5b964/32.png) [@doorhinge](https://boards.straightdope.com/u/doorhinge)\ **Post date:** [July 21, 2017, 12:10am UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/53 "2017-07-21T00:10:12Z")
> [@Jophiel](#): > > The only one “outraged” was the woman sending out Tweet after Tweet about her victimhood at the hands of airline capitalism. (post shortened) “Airline capitalism”? Delta screwed up, and then whined about a customer publically taking them to task for their screw up. ---
**Author:** ![Gary\_T](https://avatars.discourse-cdn.com/v4/letter/g/3ec8ea/32.png) [@Gary\_T](https://boards.straightdope.com/u/Gary_T)\ **Post date:** [July 21, 2017, 2:29am UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/54 "2017-07-21T02:29:05Z")
> [@John\_Mace](#): > > I can’t believe you could be so cynical about a fellow human being! 😃 But he wasn’t being cynical about a fellow human, he was talking about … ---
**Author:** ![Colibri](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/colibri/32/1841_2.png) [@Colibri](https://boards.straightdope.com/u/Colibri)\ **Post date:** [July 21, 2017, 2:37am UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/55 "2017-07-21T02:37:41Z")
> [@doorhinge](#): > > Coulter complained about Delta’s poor service. But she didn’t complain to Delta at the time, or apparently do anything to get the situation fixed. Her outrage was entirely a performance for the public to attract attention to herself. It was fake. ---
**Author:** ![TokyoBayer](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tokyobayer/32/13989_2.png) [@TokyoBayer](https://boards.straightdope.com/u/TokyoBayer)\ **Post date:** [July 21, 2017, 3:14am UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/56 "2017-07-21T03:14:47Z")
> [@Colibri](#): > > But she didn’t complain to Delta at the time, or apparently do anything to get the situation fixed. Her outrage was entirely a performance for the public to attract attention to herself. It was fake. That we don’t know. It’s entirely possible that she’s completely nuts. ---
**Author:** ![Doug\_K](https://avatars.discourse-cdn.com/v4/letter/d/b5ac83/32.png) [@Doug\_K](https://boards.straightdope.com/u/Doug_K)\ **Post date:** [July 21, 2017, 3:18am UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/57 "2017-07-21T03:18:24Z")
> [@Colibri](#): > > But she didn’t complain to Delta at the time, or apparently do anything to get the situation fixed. Her outrage was entirely a performance for the public to attract attention to herself. It was fake. Again, in view of other recent events, do you honestly think complaining at the time would have yielded any results other than getting her removed from the plane? ---
**Author:** ![running\_coach](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/running_coach/32/15836_2.png) [@running\_coach](https://boards.straightdope.com/u/running_coach)\ **Post date:** [July 21, 2017, 3:21am UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/58 "2017-07-21T03:21:55Z")
> [@Doug\_K](#): > > Again, in view of other recent events, do you honestly think complaining at the time would have yielded any results other than getting her removed from the plane? It would have been more entertaining. ---
**Author:** ![Colibri](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/colibri/32/1841_2.png) [@Colibri](https://boards.straightdope.com/u/Colibri)\ **Post date:** [July 21, 2017, 3:29am UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/59 "2017-07-21T03:29:41Z")
> [@Doug\_K](#): > > Again, in view of other recent events, do you honestly think complaining at the time would have yielded any results other than getting her removed from the plane? On the basis of my own personal experience, absolutely. When I’ve pointed out a problem with my seat assignment, the flight attendants have always been helpful and tried to accommodate me. The “recent events” you mention represent a tiny percentage of problems with seat assignments. I must assume you don’t fly very often and your view is shaped by the media attention given to a few extraordinary occurrences. Your idea that complaining automatically results in being removed from the plane is frankly bizarre. If that occurred, far more flights would be delayed than are. Flying coach certainly has its annoyances but being removed from the plane for complaining isn’t one of them. I’ve only ever seen one party of passengers removed from a flight (in many hundreds of flights) and they were being total assholes. The rest of the passengers cheered when they were booted. ---
**Author:** ![scr4](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@scr4](https://boards.straightdope.com/u/scr4)\ **Post date:** [July 21, 2017, 3:34am UTC](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648/60 "2017-07-21T03:34:48Z")
> [@doorhinge](#): > > Delta screwed up. Meh. As far as airline screwups go, inadvertently moving someone from seat 15D (exit row aisle seat) to seat 15F (exit row window seat) on the same flight is about as trivial as it gets. [Previous page](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648.md?page=2) [Next page](https://boards.straightdope.com/t/delta-forces-ann-coulter-to-change-her-seat-shes-peeved/791648.md?page=4)