# Discussion thread for the "Polls only" thread (Part 2)

**URL:** <https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636>\
**Category:** Miscellaneous and Personal Stuff I Must Share\
**Created:** [February 16, 2024, 2:56am UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636 "2024-02-16T02:56:30Z")\
**Posts on this page:** 20\
**Page:** 55

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**Author:** ![puzzlegal](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/puzzlegal/32/3827_2.png) [@puzzlegal](https://boards.straightdope.com/u/puzzlegal)\
**Post date:** [April 20, 2024, 12:48am UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1082 "2024-04-20T00:48:05Z")

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> [@Loach](#):
>
> Although I’m one of the other two professions named I picked doctor. Anyone who has been in the hospital knows you see your doctor maybe once a day for ten minutes. On tv the doctor knows more about their patient than their own family. The doctor is drawing blood, using the ultrasound, running the MRI machine, basically doing every job in a hospital that doctors never do.

Whereas my dad was a doctor and i kind of grew up in a hospital, and i picked cops. A TV show can’t have hundreds of characters, so they roll up all the medical stuff into a couple of characters and call them doctors. No, the doctor doesn’t draw blood any more (they used to. I’ve had doctors draw blood. Phlebotomists do it better.) and doesn’t do the ultrasound, but they order the tests and look at the results. And a good doctor does know a lot about their patients.

A friend had the complaint that on TV, you show up with a weird symptom and the doctor runs all sorts of tests, whereas in real life, they often say, “are you sure you’re not making it up?” And that is a real difference that isn’t just about “editing down”.

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**Author:** ![carrps](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/carrps/32/2957_2.png) [@carrps](https://boards.straightdope.com/u/carrps)\
**Post date:** [April 20, 2024, 1:26am UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1083 "2024-04-20T01:26:20Z")

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> [@puzzlegal](#):
>
> No, the doctor doesn’t draw blood any more (they used to. I’ve had doctors draw blood. Phlebotomists do it better.)

My sister told me about a woman who insisted quite strenuously that she wanted the _doctor_ to draw her blood, and they couldn’t convince her otherwise. Fine, but I think I’d rather go with someone who does it all the dang time other than someone who maybe has done it once (or not at all) since medical school.

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**Author:** ![Velocity](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/velocity/32/18006_2.png) [@Velocity](https://boards.straightdope.com/u/Velocity)\
**Post date:** [April 20, 2024, 1:35am UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1084 "2024-04-20T01:35:10Z")

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I think it’s annoying, but I can’t fault a just-came-into-the-thread poster for not taking the time to read the previous 2,000 comments above. Nobody has time for that.

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**Author:** ![Larry\_Borgia](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/larry_borgia/32/156_2.png) [@Larry\_Borgia](https://boards.straightdope.com/u/Larry_Borgia)\
**Post date:** [April 20, 2024, 2:03am UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1085 "2024-04-20T02:03:49Z")

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I’ve seen Monkey Man, Dune part 2, and Civil War. Abigail looks fun, though I think I’ll see it at home.

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**Author:** ![Bayaker](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bayaker/32/3454_2.png) [@Bayaker](https://boards.straightdope.com/u/Bayaker)\
**Post date:** [April 20, 2024, 3:08pm UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1086 "2024-04-20T15:08:30Z")

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I hadn’t heard of any of the movies in that list. I mistakenly thought that _The First Omen_ might refer to the original _Omen_ with Gregory Peck. After a quick google-search I picked _Civil War_, as it seemed the most interesting, but I would be surprised if it wasn’t too "action packed’ for my taste.

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**Author:** ![thorny\_locust](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thorny_locust/32/431_2.png) [@thorny\_locust](https://boards.straightdope.com/u/thorny_locust)\
**Post date:** [April 20, 2024, 3:41pm UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1087 "2024-04-20T15:41:12Z")

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I gave up doing reviews because I kept getting forms that wouldn’t let me say anything I actually wanted to say. (For instance, and very often: The specific individual I dealt with appeared to be doing their best. However, the structure of your system is horrendously screwed up [fill in example]. Or, possibly: I don’t know what I think of this item yet because I don’t know whether it’s going to fall apart/quit working long before it should.)

Now I generally don’t even look at them; just hit “delete”.

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**Author:** ![puzzlegal](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/puzzlegal/32/3827_2.png) [@puzzlegal](https://boards.straightdope.com/u/puzzlegal)\
**Post date:** [April 20, 2024, 4:27pm UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1088 "2024-04-20T16:27:02Z")

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> [@thorny\_locust](#):
>
> I don’t know what I think of this item yet because I don’t know whether it’s going to fall apart/quit working long before it should.

I often rate stuff, because i like reading other people’s reviews. But if that’s my opinion, i don’t rate it at all. That’s not going to help anyone.

On the other hand, i just bought a box of enormous trash bags to line my trash can. Lowe’s asked me to rate them. At first i thought that was silly. But then i thought, i didn’t really know what 1mil or 2mils means, i can tell other purchasers that these bags are too thin to use as lawn & leaf bags, but are perfect for lining a huge trash can, as they are less wasteful than the thicker, sturdier bags.

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**Author:** ![pjd](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pjd/32/3009_2.png) [@pjd](https://boards.straightdope.com/u/pjd)\
**Post date:** [April 20, 2024, 5:47pm UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1089 "2024-04-20T17:47:07Z")

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I usually don’t mind rating services by clicking on a star, but hate it when they insist  
that i enter some explanatory text. In those cases i just highlight some text on the page  
and drag that into the reply box. The bot seems happy with it.

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**Author:** ![thorny\_locust](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thorny_locust/32/431_2.png) [@thorny\_locust](https://boards.straightdope.com/u/thorny_locust)\
**Post date:** [April 20, 2024, 5:54pm UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1090 "2024-04-20T17:54:16Z")

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> [@pjd](#):
>
> I usually don’t mind rating services by clicking on a star, but hate it when they insist  
> that i enter some explanatory text.

Whereas I hate picking stars or numbers, but would often be happy to instead enter explanatory text. The surveys I’ve seen usually don’t give me the chance.

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**Author:** ![InternetLegend](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/internetlegend/32/13154_2.png) [@InternetLegend](https://boards.straightdope.com/u/InternetLegend)\
**Post date:** [April 20, 2024, 7:45pm UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1091 "2024-04-20T19:45:04Z")

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I’ve come to resent the constant entreaties for ratings from everyone for everything, so I don’t typically fill them out unless I’ve got something useful to say or, sometimes, if the item or business doesn’t have any ratings online yet. And if I don’t feel like it at the moment, I won’t do one.

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**Author:** ![markn\_1](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@markn\_1](https://boards.straightdope.com/u/markn_1)\
**Post date:** [April 20, 2024, 7:50pm UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1092 "2024-04-20T19:50:54Z")

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> [@markn\_1](#):
>
> Could you share where that is? I’ve been looking for a good Chicago pizza since I moved from Chicago to California over 40 years ago but haven’t found one.

> [@Wheelz](#):
>
> It’s Blue Line in Daly City. There’s one in Burlingame too, maybe others.

Just wanted to circle back to this because I finally got a chance to eat at Blue Line Pizza, the one in San Carlos. Their deep dish is not identical to real Chicago pizza, but it’s close. It’s quite good, although has a bit more tomato chunks than I would prefer. Thanks for the recommendation.

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**Author:** ![puzzlegal](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/puzzlegal/32/3827_2.png) [@puzzlegal](https://boards.straightdope.com/u/puzzlegal)\
**Post date:** [April 20, 2024, 7:51pm UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1093 "2024-04-20T19:51:36Z")

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I rarely bother to rate something if i can’t add text. Star ratings are useless. Text is often helpful.

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**Author:** ![Jegpeg](https://avatars.discourse-cdn.com/v4/letter/j/f475e1/32.png) [@Jegpeg](https://boards.straightdope.com/u/Jegpeg)\
**Post date:** [April 20, 2024, 9:19pm UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1094 "2024-04-20T21:19:49Z")

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If my wealth equalled half of the GDP I would donate to charities providing services that I think should be provided rather that donate it to the government and risk much being spent on things I d not believe should be part of government spending.

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**Author:** ![thorny\_locust](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thorny_locust/32/431_2.png) [@thorny\_locust](https://boards.straightdope.com/u/thorny_locust)\
**Post date:** [April 20, 2024, 9:25pm UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1095 "2024-04-20T21:25:43Z")

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> [@InternetLegend](#):
>
> I’ve come to resent the constant entreaties for ratings from everyone for everything

This is also a factor. I gave you my money. I don’t feel required to also help with your advertising campaign. And I strongly suspect that the constant demands for ratings have more to do with that than with any desire to listen to what I actually have to say – especially when there’s so often no way for me to say it.

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**Author:** ![kenobi\_65](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kenobi_65/32/13178_2.png) [@kenobi\_65](https://boards.straightdope.com/u/kenobi_65)\
**Post date:** [April 20, 2024, 9:34pm UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1096 "2024-04-20T21:34:01Z")

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> [@thorny\_locust](#):
>
> I don’t feel required to also help with your advertising campaign. And I strongly suspect that the constant demands for ratings have more to do with that than with any desire to listen to what I actually have to say

My strong suspicion is that most of these companies have built customer satisfaction survey results into their processes for evaluating performance – both at a company level, and at an individual store level.

So, yeah, they are looking for feedback, but mostly against the specific dimensions that they have already baked into their survey questions; they’re much less interested in “open-end” responses from customers on their specific experiences.

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**Author:** ![thorny\_locust](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thorny_locust/32/431_2.png) [@thorny\_locust](https://boards.straightdope.com/u/thorny_locust)\
**Post date:** [April 20, 2024, 9:38pm UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1097 "2024-04-20T21:38:25Z")

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> [@kenobi\_65](#):
>
> My strong suspicion is that most of these companies have built customer satisfaction survey results into their processes for evaluating performance – both at a company level, and at an individual store level.

Which is part of the problem with how most of the surveys I’ve seen are written – I may be a dissatisfied customer, but I’m rarely unhappy with the people at the individual outlet. I’m unhappy with the people who set up the system. And they will take my report of dissatisfaction, if I give it, and use it to blame the salesclerk and/or the individual store manager, whose fault the problem is not; and never blame themselves, who are the ones at fault.

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**Author:** ![puzzlegal](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/puzzlegal/32/3827_2.png) [@puzzlegal](https://boards.straightdope.com/u/puzzlegal)\
**Post date:** [April 20, 2024, 10:42pm UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1098 "2024-04-20T22:42:34Z")

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I usually do customer-facing reviews of products where i can say something about the product. I rarely do phone surveys that ask how likely you are to recommend this company.

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<div class="post-metadata">

**Author:** ![Dr.Drake](https://avatars.discourse-cdn.com/v4/letter/d/ad7895/32.png) [@Dr.Drake](https://boards.straightdope.com/u/Dr.Drake)\
**Post date:** [April 21, 2024, 1:13am UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1099 "2024-04-21T01:13:49Z")

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> [@thorny\_locust](#):
>
> This is also a factor. I gave you my money. I don’t feel required to also help with your advertising campaign.

That, and providing numbers for them to analyze. It doesn’t matter how bad the data is, it’s data.

I often find that I’m torn between what the surveys SAYS and what I know they MEAN. “How likely are you to recommend Pete’s Burger Shack to a friend?” Well, since all of my friends live far away and half of them don’t eat meat, pretty unlikely. But what you probably mean is how much did I enjoy the experience. Why not ask that?

Or the questions about the customer service rep. They were fine, but the script they’re forced to work from is a complete shitshow, so of course they wound up being useless. But it wasn’t _their_ fault, and I can’t rate their corporate masters.

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<div class="post-metadata">

**Author:** ![kenobi\_65](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kenobi_65/32/13178_2.png) [@kenobi\_65](https://boards.straightdope.com/u/kenobi_65)\
**Post date:** [April 21, 2024, 1:17am UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1100 "2024-04-21T01:17:54Z")

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> [@Dr.Drake](#):
>
> “How likely are you to recommend Pete’s Burger Shack to a friend?”

This exact question is asked by many companies, as it’s used to calculate a statistic called the “Net Promoter Score” (NPS). NPS is the current hotness in the business world, and my current employer, as well as most of our clients, use it as a key indicator of how they are seen by their customers.

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**Author:** ![Thudlow\_Boink](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thudlow_boink/32/320_2.png) [@Thudlow\_Boink](https://boards.straightdope.com/u/Thudlow_Boink)\
**Post date:** [April 21, 2024, 1:24am UTC](https://boards.straightdope.com/t/discussion-thread-for-the-polls-only-thread-part-2/997636/1101 "2024-04-21T01:24:15Z")

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I suppose that explains why my computer just asked me “How likely are you to recommend a Windows PC to others, if asked?”

I am tempted to answer “A tiny bit less than I was before that question popped up on my screen.”

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