The overall parameters of the Boom aircraft look a bit on the marginal side to me. Not that I am anything more than a random punter who will likely never be able to justify a flight.
The claimed range is slightly lower than the Concorde, cruise speed is Mach 1.7 versus Concorde’s 2.0. Compared to a 787 (0.85) and 737 (0.63), Boom is between 2 and 2.5 times faster.
The big claim is that they will have business class level of seating at current business class ticket pricing. The illustration is of a nice seat with lots of AV goodies. But not modern top tier international business class seating comfort. To make this work the aircraft will need to be pretty fuel efficient, and not cost Concorde money. And it will need a sane maintenance schedule. Technological advances in the decades since Concorde would reasonably be expected to help a lot. But there are without doubt a lot of areas that have languished in the era of sub-sonic passenger jets that will need sorting out. Heat management is one that one might guess holds all manner of unknown unknowns.
The question of boom-less flight is interesting. NASA has done work on this, however my very limited understanding is that this mostly only works for speeds up to Mach 1.6, and is dependant upon atmospheric conditions - and thus can’t be guaranteed. Lack of guarantee might make for some very unfortunate logistic implications. If an aircraft is forced to travel subsonic on part of a route that is usually supersonic, the fuel efficiency may become so poor that it cannot complete the journey, and will need to divert. How scheduling manages those sorts of events, and how they affect market perception; that is not going to be a trivial question.
Another big market that didn’t exist in the days of Concorde that now directly competes is the new standard of first class and business class international travel. When first class offers a private cabin, obsequious service, full size bed, shower, really good food and general pampering, and even international business class offers privacy screening and a flat folding seat and bedding, the allure of just a faster journey is harder to market. Jet lag remains no matter how you travel. For tourists that can afford it, pampering may win over speed.
Once a journey requires multiple refuelling stops, the advantages start to fall away. A route where all passengers are end to end without the aircraft pulling up to a terminal might get a short turn around. Even then the time impost of slowing from cruise, landing, taking off, and reaching cruise again is eating into the time, even for zero time on the ground. At a busy airport the time lost queueing on the ground can be bad enough. Every additional stage adds risk that the journey will be delayed, and the raw speed advantage becomes less compelling.
There are clearly routes where the extra speed works. The Concorde showed this. Dropping a full day’s journey down to half a day enables different choices. But whether there are enough of these scenarios is not clear.