# Do you have a recent link to fixing ''Mozilla Firefox (Not Responding)'' ? **URL:** \ **Category:** In My Humble Opinion\ **Created:** [June 23, 2016, 8:59pm UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181 "2016-06-23T20:59:46Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![janeslogin](https://avatars.discourse-cdn.com/v4/letter/j/df788c/32.png) [@janeslogin](https://boards.straightdope.com/u/janeslogin)\ **Post date:** [June 23, 2016, 8:59pm UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/1 "2016-06-23T20:59:46Z")
I’ve examined a couple of dozen links on how to fix ‘‘Mozilla Firefox (Not Responding)’’ ? Most are for old versions. I think all I have found so far are pre-2013. I’m having the problem with v47.0. ---
**Author:** ![Czarcasm](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/czarcasm/32/4050_2.png) [@Czarcasm](https://boards.straightdope.com/u/Czarcasm)\ **Post date:** [September 6, 2016, 11:53am UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/2 "2016-09-06T11:53:17Z")
Reviving because I’m having the same problem-My Firefox won’t open. I’ve got Windows 10, which recently(and constantly) updates, and I’ve tried both reinstalling Firefox and rolling back my Windows to an earlier date, but nothing works. ---
**Author:** ![janeslogin](https://avatars.discourse-cdn.com/v4/letter/j/df788c/32.png) [@janeslogin](https://boards.straightdope.com/u/janeslogin)\ **Post date:** [September 6, 2016, 7:05pm UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/3 "2016-09-06T19:05:47Z")
I am still seeing it a lot with W10 and FF48.0.2. I mostly read so I like FF because of the several little features in the search add-ons and read formatting features. So I put up with it. But, Czarcasm, I can see problems for others. ---
**Author:** ![BigT](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bigt/32/12044_2.png) [@BigT](https://boards.straightdope.com/u/BigT)\ **Post date:** [September 6, 2016, 10:46pm UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/4 "2016-09-06T22:46:16Z")
The only solution I know is to [Refresh Firefox](https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings). This will reset everything but your history and passwords and bookmarks and such. You’ll have to reinstall all your extensions, and tweak any settings you might have lost. I eventually did this after Firefox was lagging so badly that I couldn’t stand it anymore. It made a huge difference. ---
**Author:** ![Typo\_Knig](https://avatars.discourse-cdn.com/v4/letter/t/cdc98d/32.png) [@Typo\_Knig](https://boards.straightdope.com/u/Typo_Knig)\ **Post date:** [September 7, 2016, 11:00am UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/5 "2016-09-07T11:00:54Z")
> [@BigT](#): > > The only solution I know is to [Refresh Firefox](https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings). This will reset everything but your history and passwords and bookmarks and such. You’ll have to reinstall all your extensions, and tweak any settings you might have lost. > > I eventually did this after Firefox was lagging so badly that I couldn’t stand it anymore. It made a huge difference. Will that help with Plugin container crashes? My plugin cointainer crashes at least once a day, and I’ve made all the configuration changes for FF to address that I can find on the web. ---
**Author:** ![Czarcasm](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/czarcasm/32/4050_2.png) [@Czarcasm](https://boards.straightdope.com/u/Czarcasm)\ **Post date:** [September 7, 2016, 12:36pm UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/6 "2016-09-07T12:36:34Z")
> [@BigT](#): > > The only solution I know is to [Refresh Firefox](https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings). This will reset everything but your history and passwords and bookmarks and such. You’ll have to reinstall all your extensions, and tweak any settings you might have lost. > > I eventually did this after Firefox was lagging so badly that I couldn’t stand it anymore. It made a huge difference. It’s not lagging-it’s not opening at _all_. I have no access to passwords, extensions, bookmarks, and of course I cannot refresh what doesn’t exist. As already stated, I have uninstalled and reinstalled the program, to no avail. The most I can get is an image of the start page when I mouse over Firefox image on the toolbar after I attempt to start it up…but that is it. ---
**Author:** ![Czarcasm](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/czarcasm/32/4050_2.png) [@Czarcasm](https://boards.straightdope.com/u/Czarcasm)\ **Post date:** [September 9, 2016, 12:56pm UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/7 "2016-09-09T12:56:52Z")
Update: Despite several updates from Firefox in the last couple of days, the situation still hasn’t changed. I still get nothing but the tiny preview window from the startup bar when I try to open it. ---
**Author:** ![Shoeless](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/shoeless/32/7099_2.png) [@Shoeless](https://boards.straightdope.com/u/Shoeless)\ **Post date:** [September 9, 2016, 1:32pm UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/8 "2016-09-09T13:32:16Z")
Sometimes when I have trouble with Firefox not starting, I’ll look in Task Manager and see that there is more than one instance of Firefox.exe running. If I kill them all then restart Firefox that fixes the problem. ---
**Author:** ![Czarcasm](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/czarcasm/32/4050_2.png) [@Czarcasm](https://boards.straightdope.com/u/Czarcasm)\ **Post date:** [September 9, 2016, 2:06pm UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/9 "2016-09-09T14:06:16Z")
> [@Shoeless](#): > > Sometimes when I have trouble with Firefox not starting, I’ll look in Task Manager and see that there is more than one instance of Firefox.exe running. If I kill them all then restart Firefox that fixes the problem. Once again: I have uninstalled Firefox _completely_, then reinstalled it, and it still doesn’t work. ---
**Author:** ![Bijou\_Drains](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bijou_drains/32/2814_2.png) [@Bijou\_Drains](https://boards.straightdope.com/u/Bijou_Drains)\ **Post date:** [September 9, 2016, 9:15pm UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/10 "2016-09-09T21:15:07Z")
these days Chrome seems to work much better than Firefox so try that if you haven’t. ---
**Author:** ![Czarcasm](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/czarcasm/32/4050_2.png) [@Czarcasm](https://boards.straightdope.com/u/Czarcasm)\ **Post date:** [September 9, 2016, 9:19pm UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/11 "2016-09-09T21:19:39Z")
> [@Bijou\_Drains](#): > > these days Chrome seems to work much better than Firefox so try that if you haven’t. That’s what I’m using in the meantime…but I would still like an actual solution to my problem. I can’t even import my bookmarks from Firefox. ---
**Author:** ![Alley\_Dweller](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/alley_dweller/32/430_2.png) [@Alley\_Dweller](https://boards.straightdope.com/u/Alley_Dweller)\ **Post date:** [September 10, 2016, 3:31am UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/12 "2016-09-10T03:31:52Z")
Try to disable flash. It makes a huge difference. You can still very easily watch flash videos if you choose to: just click on the image and click “allow.” [Instructions here.](http://boards.straightdope.com/sdmb/showpost.php?p=19273246&postcount=2) ---
**Author:** ![Czarcasm](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/czarcasm/32/4050_2.png) [@Czarcasm](https://boards.straightdope.com/u/Czarcasm)\ **Post date:** [September 10, 2016, 3:36am UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/13 "2016-09-10T03:36:13Z")
> [@Alley\_Dweller](#): > > Try to disable flash. It makes a huge difference. You can still very easily watch flash videos if you choose to: just click on the image and click “allow.” > [Instructions here.](http://boards.straightdope.com/sdmb/showpost.php?p=19273246&postcount=2) Sometimes there isn’t enough bad booze in the world, I swear. From your post: > [@](#): > > Click on the hamburger icon on the right end of the bar along the top of the Firefox window (that’s the stack of three horizontal lines). I’m kind of tired of pointing out the obvious problem with this “solution”. ---
**Author:** ![Alley\_Dweller](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/alley_dweller/32/430_2.png) [@Alley\_Dweller](https://boards.straightdope.com/u/Alley_Dweller)\ **Post date:** [September 10, 2016, 3:52am UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/14 "2016-09-10T03:52:52Z")
> [@Czarcasm](#): > > Sometimes there isn’t enough bad booze in the world, I swear. > From your post: > > I’m kind of tired of pointing out the obvious problem with this “solution”. I give up. I guess I’m just not brilliant like you are. Please explain what the “obvious problem” is for those of us who are not as smart as you are. ---
**Author:** ![Czarcasm](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/czarcasm/32/4050_2.png) [@Czarcasm](https://boards.straightdope.com/u/Czarcasm)\ **Post date:** [September 10, 2016, 4:01am UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/15 "2016-09-10T04:01:28Z")
> [@Alley\_Dweller](#): > > I give up. I guess I’m just not brilliant like you are. Please explain what the “obvious problem” is for those of us who are not as smart as you are. What icon? _What bar?_ _ **What Firefox?** _ ---
**Author:** ![Czarcasm](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/czarcasm/32/4050_2.png) [@Czarcasm](https://boards.straightdope.com/u/Czarcasm)\ **Post date:** [September 10, 2016, 4:05am UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/16 "2016-09-10T04:05:55Z")
Thank ghod for Laird’s Applejack, to get me through threads like this. ---
**Author:** ![OleOneEye](https://avatars.discourse-cdn.com/v4/letter/o/f14d63/32.png) [@OleOneEye](https://boards.straightdope.com/u/OleOneEye)\ **Post date:** [September 10, 2016, 5:52am UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/17 "2016-09-10T05:52:15Z")
This is weird. From a [firefox help page](https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions): “If Firefox previously worked but suddenly doesn’t start, it may be due to some corrupt data in your settings. **Uninstalling and reinstalling Firefox would not fix this problem** because your settings are not removed on uninstall.” Huh. That seems counterintuitive. ---
**Author:** ![Czarcasm](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/czarcasm/32/4050_2.png) [@Czarcasm](https://boards.straightdope.com/u/Czarcasm)\ **Post date:** [September 10, 2016, 1:03pm UTC](https://boards.straightdope.com/t/do-you-have-a-recent-link-to-fixing-mozilla-firefox-not-responding/758181/18 "2016-09-10T13:03:02Z")
> [@OleOneEye](#): > > This is weird. > > From a [firefox help page](https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions): > > “If Firefox previously worked but suddenly doesn’t start, it may be due to some corrupt data in your settings. **Uninstalling and reinstalling Firefox would not fix this problem** because your settings are not removed on uninstall.” > > Huh. That seems counterintuitive. Believe it or not, that same page you linked to gave me the answer to my problem. 🙂 It turned out I had a corrupted profile(which _doesn’t_ get deleted and/or replaced when Firefox is deleted and then reinstalled), and it told me how to delete the profile completely. I am now posting this from Firefox, and all is apparently well.