Don't buy an AKRacing chair

[Acsenray]

@Quartz

Why aren’t you getting the full purchase price - plus the cost of returning it - back? That would be the case in the UK, the chair not being fit for purpose, but you’re in Australia, aren’t you?

I assume it’s because he did get use from it for some period of time.

[Fluffy_PickleSniffer]

@gnoitall

“Features: Good comfortable seating. Nice upholstery. Considerable ergonomic flexibility. Completely ineffectual and useless warranty, coupled with criminally-fragile welding.”

I like this review! Chimera, have you tried doing another review along these lines? It might get through.

[digs]

@Fluffy_PickleSniffer

I like this review! Chimera, have you tried doing another review along these lines? It might get through.

What if a number of us wrote reviews? One of them might slip through…

[minor7flat5]

@Acsenray

I think most people never think about whether Office Depot actually manufactures anything. But they expect that anything branded “Office Depot” is an Office Depot product and that they’ll stand behind it.

That’s after all the purpose of a trademark, to indicate the origin of goods and to connect the quality of those goods with its source.

The appearance of a trademark means that that trademark owner is claiming the status of source or origin, whether or not they contracted a third party to actually make it. So it’s the brand owners reputation at stake and normally it is considered the brand owner’s place to be responsible for the quality of the goods.

[tangent]
A related pet peeve of mine: companies that use their good name in different ways, such as Wal-Mart web site and Wal-Mart stores, or Victoria’s Secret web site, VS catalog, and VS stores. They use the name to attract customers who buy lots of stuff from them because they are the same, but as soon as you want to return something or match a lower price it’s “we are different business entities” and they go on trying to explain why that makes sense. I feel bad for employees who have to defend the party line when a customer shows them their own website with a lower price.

They want to have their cake and eat it too.
[/tangent]