# Ebay: How to receive email notification when new message in ebay inbox?

**URL:** <https://boards.straightdope.com/t/ebay-how-to-receive-email-notification-when-new-message-in-ebay-inbox/946852>\
**Category:** Factual Questions\
**Created:** [July 19, 2021, 9:23pm UTC](https://boards.straightdope.com/t/ebay-how-to-receive-email-notification-when-new-message-in-ebay-inbox/946852 "2021-07-19T21:23:34Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![toadspittle](https://avatars.discourse-cdn.com/v4/letter/t/c0e974/32.png) [@toadspittle](https://boards.straightdope.com/u/toadspittle)\
**Post date:** [July 19, 2021, 9:23pm UTC](https://boards.straightdope.com/t/ebay-how-to-receive-email-notification-when-new-message-in-ebay-inbox/946852/1 "2021-07-19T21:23:34Z")

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I’m an extremely occasional ebay user (like, a few times every few years). I recently listed and sold several similar items. I got email notifications that the items sold, went in and bought/printed shipping labels, mailed the items off.

Later, I went into my inbox to find the sold item messages so I could inform the buyers the packages had shipped and give them the tracking numbers. It was only then that I saw I had received questions from bidders during the auction (asking if I would combine shipping if they bought more than one item).

I would love to receive email notifications any time a new message appears in my inbox. Is there a setting in ebay for such a thing?

Sorry to waste the board’s time with a mere tech support issue, but ebay’s support was less than stellar. My efforts with an ebay chat agent went nowhere; he kept trying to direct me to either the communications preferences settings, which are all about automated notifications from ebay about sold/failed to sell/problems with listsing/relist/etc.—nothing about messages from bidders/buyers.

Thanks.