# Email woes

**URL:** <https://boards.straightdope.com/t/email-woes/463321>\
**Category:** Factual Questions\
**Created:** [September 12, 2008, 7:04pm UTC](https://boards.straightdope.com/t/email-woes/463321 "2008-09-12T19:04:43Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Enola\_Straight](https://avatars.discourse-cdn.com/v4/letter/e/dec6dc/32.png) [@Enola\_Straight](https://boards.straightdope.com/u/Enola_Straight)\
**Post date:** [September 12, 2008, 7:04pm UTC](https://boards.straightdope.com/t/email-woes/463321/1 "2008-09-12T19:04:43Z")

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Okay, I have Vista (boo…hiss).

What do I do to get my email turned on?

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**Author:** ![ZipperJJ](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/zipperjj/32/211_2.png) [@ZipperJJ](https://boards.straightdope.com/u/ZipperJJ)\
**Post date:** [September 12, 2008, 7:23pm UTC](https://boards.straightdope.com/t/email-woes/463321/2 "2008-09-12T19:23:38Z")

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Who is your email provider?

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**Author:** ![Enola\_Straight](https://avatars.discourse-cdn.com/v4/letter/e/dec6dc/32.png) [@Enola\_Straight](https://boards.straightdope.com/u/Enola_Straight)\
**Post date:** [September 12, 2008, 7:33pm UTC](https://boards.straightdope.com/t/email-woes/463321/3 "2008-09-12T19:33:31Z")

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Comcast.  
I just tried signing in to their site, but cant get in theren either.:mad:

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**Author:** ![ZipperJJ](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/zipperjj/32/211_2.png) [@ZipperJJ](https://boards.straightdope.com/u/ZipperJJ)\
**Post date:** [September 12, 2008, 7:49pm UTC](https://boards.straightdope.com/t/email-woes/463321/4 "2008-09-12T19:49:03Z")

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What email program do you use, or want to use? (Outlook, Thunderbird, etc.)

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<div class="post-metadata">

**Author:** ![Enola\_Straight](https://avatars.discourse-cdn.com/v4/letter/e/dec6dc/32.png) [@Enola\_Straight](https://boards.straightdope.com/u/Enola_Straight)\
**Post date:** [September 12, 2008, 7:54pm UTC](https://boards.straightdope.com/t/email-woes/463321/5 "2008-09-12T19:54:16Z")

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I was going to use outlook express, unless that has been superceded by something newer.

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<div class="post-metadata">

**Author:** ![ZipperJJ](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/zipperjj/32/211_2.png) [@ZipperJJ](https://boards.straightdope.com/u/ZipperJJ)\
**Post date:** [September 12, 2008, 8:17pm UTC](https://boards.straightdope.com/t/email-woes/463321/6 "2008-09-12T20:17:26Z")

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Do you have Outlook Express installed?

I think Outlook Express was replaced with Windows Mail in Vista, so you probably have that installed and not Outlook Express.

Here’s some help from [Microsoft](http://windowshelp.microsoft.com/Windows/en-US/help/00e419ef-fee2-472c-ad02-b14331571a521033.mspx) on Windows Mail.

Here’s some help from [Comcast](http://help.comcast.net/content/faqtree/internet/6f4541ab-5423-47fb-a700-10806518e4d7#ddba9bd7-b0bb-4b4f-9cee-6ebf83b77523) on Windows Mail.

If you actually have Outlook Express and prefer to use that, here’s help from [Comcast](http://help.comcast.net/content/faqtree/internet/6f4541ab-5423-47fb-a700-10806518e4d7#e72bebb6-8e08-4377-8211-73c55eb45872) on Outlook Express.

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<div class="post-metadata">

**Author:** ![Enola\_Straight](https://avatars.discourse-cdn.com/v4/letter/e/dec6dc/32.png) [@Enola\_Straight](https://boards.straightdope.com/u/Enola_Straight)\
**Post date:** [September 12, 2008, 8:48pm UTC](https://boards.straightdope.com/t/email-woes/463321/7 "2008-09-12T20:48:46Z")

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> [@ZipperJJ](#):
>
> Here’s some help from [Microsoft](http://windowshelp.microsoft.com/Windows/en-US/help/00e419ef-fee2-472c-ad02-b14331571a521033.mspx) on Windows Mail.
> 
> Here’s some help from [Comcast](http://help.comcast.net/content/faqtree/internet/6f4541ab-5423-47fb-a700-10806518e4d7#ddba9bd7-b0bb-4b4f-9cee-6ebf83b77523) on Windows Mail.
> 
> .

When I go to the START button, click on All Programs, and try to click on Windows mail, i am told :

Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

now what?

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<div class="post-metadata">

**Author:** ![LionelHutz405](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lionelhutz405/32/536_2.png) [@LionelHutz405](https://boards.straightdope.com/u/LionelHutz405)\
**Post date:** [September 12, 2008, 8:58pm UTC](https://boards.straightdope.com/t/email-woes/463321/8 "2008-09-12T20:58:00Z")

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Switch to Gmail and forget about all that crap. 🙂

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<div class="post-metadata">

**Author:** ![ZipperJJ](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/zipperjj/32/211_2.png) [@ZipperJJ](https://boards.straightdope.com/u/ZipperJJ)\
**Post date:** [September 12, 2008, 8:59pm UTC](https://boards.straightdope.com/t/email-woes/463321/9 "2008-09-12T20:59:29Z")

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I wonder if you have to install it first? It may not have been installed by default, or you somehow deleted it.

Try this first:  
Go to that link I posted for Comcast help with Windows Mail. If you don’t see a list of Windows Mail Help topics right away and instead see a list of mail clients, click on the “Windows Mail” link. At the bottom of the list of Windows Mail help topics, there’s a link “How do I install or remove Windows Mail in Microsoft Windows Vista?” Follow the directions that pop up for turning it on.

If that doesn’t work, [Here’s the download page](http://get.live.com/wlmail/overview) for Windows Mail.

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<div class="post-metadata">

**Author:** ![ZipperJJ](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/zipperjj/32/211_2.png) [@ZipperJJ](https://boards.straightdope.com/u/ZipperJJ)\
**Post date:** [September 12, 2008, 9:15pm UTC](https://boards.straightdope.com/t/email-woes/463321/10 "2008-09-12T21:15:18Z")

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> [@ZipperJJ](#):
>
> If that doesn’t work, [Here’s the download page](http://get.live.com/wlmail/overview) for Windows Mail.

Actually, scratch that bit. That’s for Windows Live Mail which is different. Don’t download that.
