# Error message when trying to use credit card **URL:** \ **Category:** About This Message Board\ **Created:** [March 23, 2004, 12:28am UTC](https://boards.straightdope.com/t/error-message-when-trying-to-use-credit-card/235801 "2004-03-23T00:28:20Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![susan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/susan/32/17537_2.png) [@susan](https://boards.straightdope.com/u/susan)\ **Post date:** [March 23, 2004, 12:28am UTC](https://boards.straightdope.com/t/error-message-when-trying-to-use-credit-card/235801/1 "2004-03-23T00:28:20Z")
I’m getting a “cannot find server”/“the page cannot be displayed” mesage when I click on the credit card payment button. ---
**Author:** ![susan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/susan/32/17537_2.png) [@susan](https://boards.straightdope.com/u/susan)\ **Post date:** [March 23, 2004, 3:10am UTC](https://boards.straightdope.com/t/error-message-when-trying-to-use-credit-card/235801/2 "2004-03-23T03:10:58Z")
Hours later, still getting an error message. ---
**Author:** ![susan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/susan/32/17537_2.png) [@susan](https://boards.straightdope.com/u/susan)\ **Post date:** [March 24, 2004, 4:20am UTC](https://boards.straightdope.com/t/error-message-when-trying-to-use-credit-card/235801/3 "2004-03-24T04:20:44Z")
Now it’s the next day, with no reply here, nor from the webmaster. Come on, guys, at least let me know what’s going on! ---
**Author:** ![vetbridge](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@vetbridge](https://boards.straightdope.com/u/vetbridge)\ **Post date:** [March 24, 2004, 4:54am UTC](https://boards.straightdope.com/t/error-message-when-trying-to-use-credit-card/235801/4 "2004-03-24T04:54:20Z")
Shoshana…I was in the same situation as you, using Netscape as my browser. I tried IE and it worked. Worth a try. 😕 ---
**Author:** ![xash](https://avatars.discourse-cdn.com/v4/letter/x/c6cbf5/32.png) [@xash](https://boards.straightdope.com/u/xash)\ **Post date:** [March 24, 2004, 7:23am UTC](https://boards.straightdope.com/t/error-message-when-trying-to-use-credit-card/235801/5 "2004-03-24T07:23:51Z")
**Shoshana** , what browser/OS are you using ? There are others reporting similar problems as yours. Try with another browser or PC if possible. That should fix your problem. Also, try deleting your cache / temp files / cookies. See if that helps. ---
**Author:** ![SimonLee](https://avatars.discourse-cdn.com/v4/letter/s/e79b87/32.png) [@SimonLee](https://boards.straightdope.com/u/SimonLee)\ **Post date:** [March 24, 2004, 11:13am UTC](https://boards.straightdope.com/t/error-message-when-trying-to-use-credit-card/235801/6 "2004-03-24T11:13:24Z")
More than likely a problem with your setup. When you click the credit card button, you leave the regular SDMB site and enter a secure site. If you’re using IE, click tools -\> internet options -\> advanced, scroll down towards the bottom and make sure “Use SSL 2.0” and “Use SSL 3.0” are checked. If they are, you may be running a firewall or be behind a proxy which is blocking port 443, in which case you’ll need to either have a play around, or see your network admin. ---
**Author:** ![susan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/susan/32/17537_2.png) [@susan](https://boards.straightdope.com/u/susan)\ **Post date:** [March 24, 2004, 5:20pm UTC](https://boards.straightdope.com/t/error-message-when-trying-to-use-credit-card/235801/7 "2004-03-24T17:20:11Z")
Thanks for the ideas. I’ve never had any problem with my credit card on any Internet purchase. I’m on CompuServe, which is free of many of AOL’s glitches. I was able to make my payment using a different computer (with better firewalls, FWIW).