# Even my new Firefox hates Flash. Solutions?

**URL:** <https://boards.straightdope.com/t/even-my-new-firefox-hates-flash-solutions/704568>\
**Category:** Factual Questions\
**Created:** [November 13, 2014, 9:12pm UTC](https://boards.straightdope.com/t/even-my-new-firefox-hates-flash-solutions/704568 "2014-11-13T21:12:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Cardinal](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cardinal/32/4000_2.png) [@Cardinal](https://boards.straightdope.com/u/Cardinal)\
**Post date:** [November 13, 2014, 9:12pm UTC](https://boards.straightdope.com/t/even-my-new-firefox-hates-flash-solutions/704568/1 "2014-11-13T21:12:16Z")

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I uninstalled Firefox and deleted everything labeled “Firefox”, and got help here in deleting all the old settings. I used Adobe’s uninstall tool for Flash, then reinstalled it. Ff still hates Flash, and Flash immediately crashes when I go to pages with it embedded. I can’t play Facebook or Youtube videos in Ff.

Anyone got better ideas to fix this?

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**Author:** ![aceplace57](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/aceplace57/32/3500_2.png) [@aceplace57](https://boards.straightdope.com/u/aceplace57)\
**Post date:** [November 13, 2014, 9:16pm UTC](https://boards.straightdope.com/t/even-my-new-firefox-hates-flash-solutions/704568/2 "2014-11-13T21:16:51Z")

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Have you reset Firefox?

> **[Refresh Firefox - reset add-ons and settings | Firefox Help](https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings?redirectslug=reset-firefox-easily-fix-most-problems&redirectlocale=en-US)**
>
> A Refresh can fix many issues by restoring Firefox to its default state while saving essential information like bookmarks and passwords.

I had similar issues. I Uninstalled and Deleted the folder. Reinstalled. Flash sites still wouldn’t load correctly. Then I found the reset and it fixed it.

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**Author:** ![Cardinal](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cardinal/32/4000_2.png) [@Cardinal](https://boards.straightdope.com/u/Cardinal)\
**Post date:** [November 13, 2014, 10:01pm UTC](https://boards.straightdope.com/t/even-my-new-firefox-hates-flash-solutions/704568/3 "2014-11-13T22:01:13Z")

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THANK YOU.

I had never heard of the reset, and I’ve used since it was Firebird. That did it!!!

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**Author:** ![aceplace57](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/aceplace57/32/3500_2.png) [@aceplace57](https://boards.straightdope.com/u/aceplace57)\
**Post date:** [November 13, 2014, 10:06pm UTC](https://boards.straightdope.com/t/even-my-new-firefox-hates-flash-solutions/704568/4 "2014-11-13T22:06:54Z")

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You’re welcome. Glad I could help.

I’m not sure where Firefox stores those settings. I’d guess somewhere in the user profile. uninstalling and even deleting the FF folder won’t get rid of it.

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**Author:** ![TreacherousCretin](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/treacherouscretin/32/476_2.png) [@TreacherousCretin](https://boards.straightdope.com/u/TreacherousCretin)\
**Post date:** [November 13, 2014, 11:00pm UTC](https://boards.straightdope.com/t/even-my-new-firefox-hates-flash-solutions/704568/5 "2014-11-13T23:00:43Z")

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More on this topic in the past week:

> **[Shockwave Flash Player May Be Busy ??](https://boards.straightdope.com/sdmb/showthread.php?t=739934)**
>
> HELP !! “Shockwave Flash Player may be busy, or”…blah blah blah This recurring popup has been aggravating me for months if not years. Somebody on this board must know how to fix it once and for all. Win7, Firefox, and everything is up to date. ...

> **[Why isn't Flash working with Firefox?](https://boards.straightdope.com/sdmb/showthread.php?t=740405)**
>
> \[ul\] \[li\]Dell Precision T3400, 4 GB RAM, Core 2 Duo CPU.\[/li\]\[li\]Windows 7, 64 bit, with all the latest updates.\[/li\]\[li\]Firefox 33.1, updated today.\[/li\]\[li\]Shockwave Flash 15.0, updated two weeks ago.\[/li\]\[/ul\] For some time now, including with...