# Facebook Video Messenger quirk

**URL:** <https://boards.straightdope.com/t/facebook-video-messenger-quirk/814024>\
**Category:** Factual Questions\
**Created:** [May 12, 2018, 12:56am UTC](https://boards.straightdope.com/t/facebook-video-messenger-quirk/814024 "2018-05-12T00:56:43Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Cartooniverse](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cartooniverse/32/3084_2.png) [@Cartooniverse](https://boards.straightdope.com/u/Cartooniverse)\
**Post date:** [May 12, 2018, 12:56am UTC](https://boards.straightdope.com/t/facebook-video-messenger-quirk/814024/1 "2018-05-12T00:56:43Z")

</div>

Until recently, my external Logitech webcam with mic worked just great on Facebook.

Now, no bueño. My Mac recognizes it and it works find with Skype. But with no other video applications running, when on Facebook, I cannot make or get a call. Instead I get a warning page that reads:

> [@](#):
>
> An error occurred when trying to get access to the camera and/or microphone.
> 
> Access to Media Devices has been denied. To make a call on Facebook, you have to turn on you camera and microphone.

Well, no shit Sherlock !!

Anyone else experiencing a lock-out of video calling? I’ve looked through Facebook settings. Nothing. Looked through Firefox settings. Nothing.

Thoughts? Thanks in advance !!