Ugh. I’ve done that too. Somehow I managed to last a whole two weeks at it. The entire place was kept refrigerated except in the immediate vicinity of the oven where preformed chicken bits were punched out of a metal die and slapped on to a conveyor to pass by inspectors for defects and then sent on to be breaded and cooked. The job had some variety to it, but none of it was good. A couple of days I spent as an inspector, which basically involved standing at the conveyor where the chicken was punched out and tossing aside anything that looked weird or half-formed or just icky. I’d also dump 50lb tubs of teriyaki sauce into a big marinating drum to be prepped for a different prepared meal. In another I’d pour spice mix into the vat where frozen blocks of random chicken pieces were dumped, mixed, and frozen with liquid nitrogen to eventually make their way through tubes to be punched out of the die down the line.
My supervisor was cool – first day he nicked a couple of die-cut chickens and stuffed them into his pocket, inviting me to do the same so we could munch on them while he showed me around. Unfortunately working on a giant refrigerator – in the middle of winter, and the overnight shift to boot – made me feel like I’d never get that damn chill out of my bones, so I quit.
My current job is working for a parts distribution company. Fortunately, because we’re not at the retail level, 99% of the people we deal with are the dealers and service centers who are the ones that have to deal with the irate customers. Sometimes those customers will call us to complain, but since we’re the top of the food chain in this country (the companies we distribute parts for don’t have a presence of their own in Canada) they’re pretty much complaining to brick walls; they’d have to call long distance to the companies themselves if they really wanted to be heard. Mostly though when end users call we just direct them to a service center in their area, though we do also offer technical support for those intrepid or mechanically inclined enough to do something about it themselves.
I came here from a service center though so I know what it’s like being on the front lines. It saps your faith in humanity, it does.