# Fax problem.  Help, please.

**URL:** <https://boards.straightdope.com/t/fax-problem-help-please/165918>\
**Category:** Factual Questions\
**Created:** [April 2, 2003, 6:48am UTC](https://boards.straightdope.com/t/fax-problem-help-please/165918 "2003-04-02T06:48:46Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![suezeekay](https://avatars.discourse-cdn.com/v4/letter/s/839c29/32.png) [@suezeekay](https://boards.straightdope.com/u/suezeekay)\
**Post date:** [April 2, 2003, 6:48am UTC](https://boards.straightdope.com/t/fax-problem-help-please/165918/1 "2003-04-02T06:48:46Z")

</div>

I installed Callwave’s fax program to receive faxs in my email but my windows Imaging won’t bring up the sample fax Callwave sent me. I tried reinstalling Imaging, etc. so, I got XnView, but I still get the message "This file does not have a program associated with it for performing this action (opening it); Create an association in My Computer by clicking View and then clicking Folder Options. I go there but I have absolutely no idea what to do. Does anyone know what to do to make this program work.

---

<div class="post-metadata">

**Author:** ![xash](https://avatars.discourse-cdn.com/v4/letter/x/c6cbf5/32.png) [@xash](https://boards.straightdope.com/u/xash)\
**Post date:** [April 2, 2003, 7:35am UTC](https://boards.straightdope.com/t/fax-problem-help-please/165918/2 "2003-04-02T07:35:03Z")

</div>

I’m not familiar with Callwave’s fax program, but… what’s the extension of the faxd image ?

Try installing [ACDSee](http://www.acdsystems.com/English/Products/ACDSee/ACDSee-Download.htm). It should be able to read the image format of your fax program.

---

<div class="post-metadata">

**Author:** ![suezeekay](https://avatars.discourse-cdn.com/v4/letter/s/839c29/32.png) [@suezeekay](https://boards.straightdope.com/u/suezeekay)\
**Post date:** [April 2, 2003, 5:26pm UTC](https://boards.straightdope.com/t/fax-problem-help-please/165918/3 "2003-04-02T17:26:32Z")

</div>

The extension is .xif; I’ll try the program you recommended. thanks.

---

<div class="post-metadata">

**Author:** ![suezeekay](https://avatars.discourse-cdn.com/v4/letter/s/839c29/32.png) [@suezeekay](https://boards.straightdope.com/u/suezeekay)\
**Post date:** [April 3, 2003, 4:46am UTC](https://boards.straightdope.com/t/fax-problem-help-please/165918/4 "2003-04-03T04:46:29Z")

</div>

I installed the ACDSee and it worked! Thanks so much.