# Food delivery services suck **URL:** \ **Category:** In My Humble Opinion\ **Created:** [November 8, 2020, 2:22am UTC](https://boards.straightdope.com/t/food-delivery-services-suck/925025 "2020-11-08T02:22:45Z")\ **Posts on this page:** 9\ **Page:** 3
**Author:** ![Do\_Not\_Taunt](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/do_not_taunt/32/2968_2.png) [@Do\_Not\_Taunt](https://boards.straightdope.com/u/Do_Not_Taunt)\ **Post date:** [November 16, 2020, 10:47pm UTC](https://boards.straightdope.com/t/food-delivery-services-suck/925025/41 "2020-11-16T22:47:23Z")
> [@D\_Anconia](#): > > In terms of customer service, perception is reality. If one orders food from the Purple Rooster, and the order is incomplete, the customer is going to think less of the restaurant, regardless. 🤷‍♂️ Speaking only for myself here, but hard disagree. If I go on the grubhub app, and place an order, and there’s a problem with it (wrong food, late delivery, etc), I fully expect GrubHub to make that right - for the purpose of this transaction, they’re the ones I have the relationship with. My experience has been that GrubHub disagrees, or hates their customers, or something, which is why I don’t use them anymore. ---
**Author:** ![Ranch\_Dip](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ranch_dip/32/5238_2.png) [@Ranch\_Dip](https://boards.straightdope.com/u/Ranch_Dip)\ **Post date:** [November 16, 2020, 10:55pm UTC](https://boards.straightdope.com/t/food-delivery-services-suck/925025/42 "2020-11-16T22:55:12Z")
> [@Oredigger77](#): > > it took almost 3 hours to be delivered and the driver was complaining to me about the small tip From what I understand, if you have a low tip, drivers are going to bypass you, until someone decides to take the job. I have heard that if increase your tip, drivers will jump at it and take the order right away. Since they are basically working for tips, you can’t blame them. If you want it faster, order pickup and get it yourself. ---
**Author:** ![Oredigger77](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/oredigger77/32/3181_2.png) [@Oredigger77](https://boards.straightdope.com/u/Oredigger77)\ **Post date:** [November 16, 2020, 10:59pm UTC](https://boards.straightdope.com/t/food-delivery-services-suck/925025/43 "2020-11-16T22:59:21Z")
I’m not tipping anyone that I have to call three times to see if they are actually doing their job. I normally give a 15% tip for delivery and 20% if they do something good. For this guy he hadn’t even made it to the restaurant by the end of the delivery window. Personally I think doordash screwed up taking the order and didn’t have any drivers in my town so they went searching for someone dumb enough to drive over to my town to take the order. In the end its easy I’ve never used their service since. Though when I travel for work I may since its an easy way to get a variety of local food without having to leave the hotel room. ---
**Author:** ![Joey\_P](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@Joey\_P](https://boards.straightdope.com/u/Joey_P)\ **Post date:** [November 16, 2020, 11:03pm UTC](https://boards.straightdope.com/t/food-delivery-services-suck/925025/44 "2020-11-16T23:03:27Z")
> [@Ranch\_Dip](#): > > From what I understand, if you have a low tip, drivers are going to bypass you, until someone decides to take the job. I have heard that if increase your tip, drivers will jump at it and take the order right away. Since they are basically working for tips, you can’t blame them. If you want it faster, order pickup and get it yourself. Wait…do you have to pre-tip when you use DD? The tipping system in this country is screwed up enough, but letting the tipped person decide how good your service is going to be based on how much you choose, upfront, to tip them, is pretty backwards. Where’s the threshold to make sure my good doesn’t have spit in it? ---
**Author:** ![Ranch\_Dip](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ranch_dip/32/5238_2.png) [@Ranch\_Dip](https://boards.straightdope.com/u/Ranch_Dip)\ **Post date:** [November 17, 2020, 12:29am UTC](https://boards.straightdope.com/t/food-delivery-services-suck/925025/45 "2020-11-17T00:29:24Z")
> [@Joey\_P](#): > > Wait…do you have to pre-tip when you use DD? The tipping system in this country is screwed up enough, but letting the tipped person decide how good your service is going to be based on how much you choose, upfront, to tip them, is pretty backwards. > Where’s the threshold to make sure my good doesn’t have spit in it? Keep in mind, I saw this online. So… I saw a tik tok from someone who said they were a DD driver. He claimed that if you put a good tip that the first driver to see it would grab the order. If you put a crappy tip it gets booted around before someone takes it. ---
**Author:** ![Joey\_P](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@Joey\_P](https://boards.straightdope.com/u/Joey_P)\ **Post date:** [November 17, 2020, 12:50am UTC](https://boards.straightdope.com/t/food-delivery-services-suck/925025/46 "2020-11-17T00:50:49Z")
> [@Ranch\_Dip](#): > > Keep in mind, I saw this online. So… I saw a tik tok from someone who said they were a DD driver. He claimed that if you put a good tip that the first driver to see it would grab the order. If you put a crappy tip it gets booted around before someone takes it. Sounds like yet another reason to avoid DD. Just pay the restaurant what they want, pay the driver what they deserve, figure out what your [DD] cut is, add it all up and present me with the total. This pre-tipping BS, reminds me of [Dick Soloman](https://www.youtube.com/watch?v=TVD5wvJ1ru4), except he used it to intimidate (maybe not on purpose) instead of bribing, which seems to be the case here. ---
**Author:** ![Balthisar](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/balthisar/32/2825_2.png) [@Balthisar](https://boards.straightdope.com/u/Balthisar)\ **Post date:** [November 17, 2020, 1:47am UTC](https://boards.straightdope.com/t/food-delivery-services-suck/925025/47 "2020-11-17T01:47:52Z")
The pizza model doesn’t seem to work for non-pizza restaurants, for some reason. With pizza, I can pay between $0 and $5 delivery fee (flat rate), plus a minimum $5 to 20% tip, and everyone is happy. With non-pizza, I’m paying 400% of the list price for things. No thanks. ---
**Author:** ![amarinth](https://avatars.discourse-cdn.com/v4/letter/a/3be4f8/32.png) [@amarinth](https://boards.straightdope.com/u/amarinth)\ **Post date:** [November 18, 2020, 1:19am UTC](https://boards.straightdope.com/t/food-delivery-services-suck/925025/48 "2020-11-18T01:19:00Z")
> [@squeegee](#): > > Then that burger joint dropped DoorDash altogether and started offering delivery themselves, now that $11 burger is $23.50ish delivered. Sorry burger joint, won’t be ordering from you. That’s my problem - when you’re ordering for one person, the fees (between the delivery fee, the service fee, the special service fee, and the tip) are ridiculous and can easily double the price of the order. (It probably makes more sense if you’re ordering for a group of 6, then it’s an extra $1-$2/meal, but …) ---
**Author:** ![FluffyBob](https://avatars.discourse-cdn.com/v4/letter/f/ecb155/32.png) [@FluffyBob](https://boards.straightdope.com/u/FluffyBob)\ **Post date:** [November 30, 2020, 2:39am UTC](https://boards.straightdope.com/t/food-delivery-services-suck/925025/49 "2020-11-30T02:39:17Z")
Used Door Dash and Skip the Dishes quite a bit. No complaints really, easy, payment is simple. Always been timely. Of course it is not going to be economical for a basic meal for a single person, you are paying for 20 to 30 minutes of someone’s time plus the use of their vehicle, plus the app service itself. [Previous page](https://boards.straightdope.com/t/food-delivery-services-suck/925025.md?page=2)