# Freedom Mortgage **URL:** \ **Category:** In My Humble Opinion\ **Created:** [March 13, 2015, 7:38pm UTC](https://boards.straightdope.com/t/freedom-mortgage/714932 "2015-03-13T19:38:54Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![PatriotX](https://avatars.discourse-cdn.com/v4/letter/p/c4cdca/32.png) [@PatriotX](https://boards.straightdope.com/u/PatriotX)\ **Post date:** [March 13, 2015, 7:38pm UTC](https://boards.straightdope.com/t/freedom-mortgage/714932/1 "2015-03-13T19:38:54Z")
Would anyone care to share their experiences with Freedom Mortgage? They have offered us a lower rate. ---
**Author:** ![usedtobe](https://avatars.discourse-cdn.com/v4/letter/u/ec9cab/32.png) [@usedtobe](https://boards.straightdope.com/u/usedtobe)\ **Post date:** [March 13, 2015, 10:21pm UTC](https://boards.straightdope.com/t/freedom-mortgage/714932/2 "2015-03-13T22:21:08Z")
There are certain words and phrases which have nothing to do with commerce or money, but end up in company names. “Freedom” is one of them. I predict this is a thread that will either get hijacked or die quickly. I sincerely hope that a mortgage company which tries to wrap itself in the flag gets little business. ---
**Author:** ![Stuffy](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@Stuffy](https://boards.straightdope.com/u/Stuffy)\ **Post date:** [March 13, 2015, 10:42pm UTC](https://boards.straightdope.com/t/freedom-mortgage/714932/3 "2015-03-13T22:42:32Z")
I was going to say something along the lines of **usedtobe**. The name alone would make me avoid them. I also don’t shop at… Honest Whomever Your Insert Religion here Blah Blah There are others. I have a similar list for dating sites. ---
**Author:** ![Gaudere](https://avatars.discourse-cdn.com/v4/letter/g/e495f1/32.png) [@Gaudere](https://boards.straightdope.com/u/Gaudere)\ **Post date:** [March 15, 2015, 12:37am UTC](https://boards.straightdope.com/t/freedom-mortgage/714932/4 "2015-03-15T00:37:25Z")
I have freedom mortgage. I went with them because they had the best rate. They’ve been the same as any other mortgage company, no problems here. ---
**Author:** ![usedtobe](https://avatars.discourse-cdn.com/v4/letter/u/ec9cab/32.png) [@usedtobe](https://boards.straightdope.com/u/usedtobe)\ **Post date:** [March 15, 2015, 12:49am UTC](https://boards.straightdope.com/t/freedom-mortgage/714932/5 "2015-03-15T00:49:41Z")
BBB (remember them?) is not in the business of bad-mouthing companies (they pay the BBB for the listing). Here is BBB’s page on Freedom Mortgage: [http://www.bbb.org/new-jersey/business-reviews/mortgage-bankers/freedom-mortgage-corporation-in-mount-laurel-nj-80003000/](http://www.bbb.org/new-jersey/business-reviews/mortgage-bankers/freedom-mortgage-corporation-in-mount-laurel-nj-80003000/) Here’s a quick summary: Note: This says it started as a Sole Proprietorship - a one-man operation. Highly unusual, to put it mildly. "Customer Complaints Summary Read complaint details 158 complaints closed with BBB in last 3 years | 52 closed in last 12 months Complaint Type Total Closed Complaints Advertising/Sales Issues 16 Billing/Collection Issues 37 Delivery Issues 16 Guarantee/Warranty Issues 2 Problems with Product/Service 87 Total Closed Complaints 158 Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Freedom Mortgage Corporation See Trends in Complaints on Freedom Mortgage Corporation | View Complaints Summary by Type Pie Chart on Freedom Mortgage Corporation ``` Government Actions Agreed Order Date of Action: 3/29/2012 The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below. On 29th of March 2012 the business entered into an Agreed Order with the Kentucky Department of Financial Institutions. The Agreed Order settles allegations that the business was utilizing an unregistered loan originator and unlicensed mortgage broker. Under terms of the Order, the business agreed to pay the total settlement amount of $2,500 and agreed to continual and full compliance with all statutory requirements. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to http://www.nmlsconsumeraccess.org/EntityDetails.aspx/Artifact/Final%20Order.pdf?q=101253-201132 What government actions does BBB report on? Advertising Review BBB has nothing to report concerning Freedom Mortgage Corporation's advertising at this time. What is BBB Advertising Review? ``` Additional Information top BBB file opened: October 30, 1991 Business started: 03/20/1990 in NJ Business started locally: 03/01/1990 Business incorporated: 03/20/1990 in NJ Licensing, Bonding or Registration This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. These agencies may include: NMLS - Nationwide Mortgage Licensing System & Registry The number is 2767. Type of Entity Sole Proprietorship Business Management Stanley Middleman, CEO Contact Information Principal: Ms. Roseanne Goldberg, Vice President, Servicing Business Category Mortgage Bankers Service Area National Mortgage Lender" ---
**Author:** ![PatriotX](https://avatars.discourse-cdn.com/v4/letter/p/c4cdca/32.png) [@PatriotX](https://boards.straightdope.com/u/PatriotX)\ **Post date:** [March 15, 2015, 2:55am UTC](https://boards.straightdope.com/t/freedom-mortgage/714932/6 "2015-03-15T02:55:53Z")
> [@Gaudere](#): > > I have freedom mortgage. I went with them because they had the best rate. They’ve been the same as any other mortgage company, no problems here. thank you for the response. Mostly I guess I am concerned about their customer service and payment processing–two of the more worrisome complaints I have read about them.