Actually ‘thinking somone is in the wrong’ isn’t a requirement to call people ass to their face. Just feeling cranky or noticing that they made a typo is more than enough motivation.
Hey - I have mid-December - I get the crappy weather, pre-xmas angst, no free weekend birthday
Mid-January has the crappy weather (around here usually crappier than December, we get most of our snow/ice/sleet/shitty roads in January and February), post-Christmas brokeness, “my Og, didn’t we just get her a present?”/combined present so there’s nothing to open day of birthday.
Guess when my birthday is. Go ahead, guess. At least they’ve moved the Superbowl late enough it’s never on the same day any more. Worst. Little girl’s. Birthday. Ever.
Exactly. There should have been something they could have done. They could have served you regardless of the gas leak. Gas leaks happen all the time. I’m sure it’s not as dangerous as it sounds.
My boyfriend took me to teppanyaki for my August birthday. Party of 2, no reservation (don’t need one usually here).
We were seated at the table with 2 couples that were together, one of whom had 3 kids. One older son, well behaved, maybe 10, a slightly younger daughter who looked miserable/starving/crabby, and a 4-year old son who kept picking his nose and crying/freaking out. One of the ladies was a total bitch, the other loud, and basically the group as a whole was kind of obnoxious. We got there after 8 hoping for no kids or at least only older ones - nope! There goes our nice Friday night date…
One of the men in the group must have realized my boyfriend and I probably weren’t thrilled to be dining on a Friday night with this clan so he had the waitress send us over another round of Kirins on him.
He looked like David Lee Roth and had a pinky ring too…it was hilarious. And he was super cool for doing that, he didn’t even say anything until we tracked down the waitress and had her tell us where the drinks came from and we thanked him.
So having to share your birthday dinner with a loud family of 7 including one kid who kept PICKING HIS GODDAMN NOSE WHEN THERE WERE DELICIOUS SCALLOPS TO BE EATEN, now that deserved the free beer I got.
You don’t have any idea how much the OP makes, how much his friends make, how much this particular restaurant costs, who’s paying for dinner, who’s hosting the dinner, or how paying for meals is generally arranged in their group of friends, so I’m pretty sure that means you need to shut the fuck up.
But thanks for taking the opportunity to tell some stranger on the internet how much money you throw around. Maybe I can start saving receipts from dinners I pay for, and then we can figure out whose penis is bigger!
Protip: You’re going to lose, because I have more than one, and I keep them in a box.
Hardy har har. Though I know you’re being sarcastic, I was simply refering to the way they phrased it, if they really said it like that. They could have been more polite when he asked them for something in return for the gas leak ruining his birthday. It is in their best interest to make sure he comes back to spend money at their establishment, and even if it isn’t fair to them. For example, if that restaurant usually gives a free desert or a free meal on someone’s birthday, it would be polite to offer that to him at some point in the future since he missed it, or something like that. No need to reduce what I posted to an absurd insinuation that they keep the restaurant open for him.
It’s not necessarily in their best interests to have him as a customer.
There are some customers that will actually cost a store/restaurant more money than the place will get in profits. Someone who finds a hair in every dinner, for instance, and demands that the whole meal be comped is not a profitable customer. A shopper who demands a discount on just about every purchase might well be costing a store money. Etc. If someone demands a discount or coupon for something that is beyond the establishment’s control, that could be a warning sign that this person is going to find a reason to complain about every little thing, in hopes of saving more money.
Some people will never be happy, while others are always trying to get a great deal. Now, if there’s a legitimate complaint, and it was within the shop’s/restaurant’s control, that’s one thing. But while the OP was inconvenienced, this was not something that the restaurant had control over. The fact that the restaurant called and told him that the place would not be open for business is enough of an accommodation, I believe. I think that most places wouldn’t really bother, the OP and his guests would show up to be greeted by a “Closed for maintenance” sign.
Now, most customers are not really problems, otherwise we couldn’t do business as freely as we do now. But those few customers who demand a gift certificate or a discount might find themselves invited to take their business elsewhere.
AFAIK he didn’t ask “for something in return for the gas leak ruining his birthday” (which it didn’t). And good thing, too, because that would have revealed him to be a complete assclown. If there’s one thing I hate more than [del]weaboos[/del] entitled customers it’s entitled customers who are actually tacky enough to ask for free shit.
I agree, but because most customers are not problems, it is in their best interest to give him the benefit of the doubt and entice him to come back until he proves himself to be a profit-draining dickhead, at which point they can ban him from coming back. They ARE in control of their restaurant and should take responsibility for their gas leak by encouraging customers to come back, despite the dangerous situation that they were responsible for. If I was blown off by some guy on the phone saying ‘SO SORRY NOTHING WE CAN DO’ right after some dangerous gas leak occured, I’d hang up and never ever eat their again. They didn’t handle the situation professionally, and antonio deserved more courtesy than he received. I wouldn’t blame him one bit from never returning to that place. If on the other hand they made every attempt to get me to come back, and assured me that they were going to put measures in place to try to prevent another gas leak, I’d happily give them a second chance. But there are too many restaurants in this world to waste your time and money on one that cares so little as this one did. Calling him was a great start, but it isn’t enough.
I agree. Customers shouldn’t be asking for free crap. Just last night I went out to dinner at a mexican place… they screwed up my boyfriend’s dinner and he ended up having to wait another 10 mintues to get the right food. Did we complain? Not even a bit. The waiter and the manager came out and apologized for the error, and we got a free dessert because of the inconvenience, even though neither of us so much as said a word about it. And you know what? That waiter got a 30 dollar tip that night because of his handling of the situation. Had they done nothing for us, you can bet I wouldn’t even think about going back.
It was the restaurant’s choice to offer an incentive to get him to come back, regardless of whether or not he asked for it, and they didn’t do it. So I say fuck them, especially because they were so short with him.
Also, weaboos suck… perhaps even more than entitled customers.
I agree with the OP. I was in a grocery store on saturday when the power went out. I had a whiny meltdown and demanded to be comped a box of cheerios and then I went home and posted on the internet about it.
Not gonna get you a diamond ring, that sorta gift don’t mean anything. Not gonna get you a fancy car, boy you gotta know you’re her shining star. Not gonna get you a house in the hills, a guy like you needs something real. Wanna get you something from the heart, something special… it’s her dick in a box.
I imagine that the OP wasn’t the only one with reservations that night, and that the restaurant staff was frantically calling everyone they could get hold of.
And I disagree that the restaurant had ANY control over whether they had a gas leak. I am sure that the restaurant as a company and its staff would have much rather have been able to open and do business as usual. Just how do think it was the restaurant’s fault? Do you seriously think that they should have stayed open and attempted to serve dinner that night? Do you think that the restaurant CAUSED this leak somehow?
Sometimes, shit happens, and it’s nobody’s fault. If it wasn’t the restaurant’s fault, a reasonable diner will simply go somewhere else, and hope to go to the original restaurant in the future. An unreasonable customer will expect a discount and a (figurative) blow job. If a restaurant is busy enough to require reservations, it probably doesn’t need the sort of customer who wants a discount for something that is out of the restaurant’s control.