# Fucking Comcast **URL:** \ **Category:** The BBQ Pit\ **Created:** [September 4, 2010, 3:28am UTC](https://boards.straightdope.com/t/fucking-comcast/552569 "2010-09-04T03:28:07Z")\ **Posts on this page:** 16\ **Page:** 3
**Author:** ![Sattua](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/sattua/32/11906_2.png) [@Sattua](https://boards.straightdope.com/u/Sattua)\ **Post date:** [September 15, 2010, 5:30pm UTC](https://boards.straightdope.com/t/fucking-comcast/552569/41 "2010-09-15T17:30:05Z")
Yeah, seriously. The only way to deal with Comcast is to cancel all services with them. About three separate times, to make sure they get them all. They aren’t ORGANIZED enough to respond to complaints. ---
**Author:** ![Dag\_Otto](https://avatars.discourse-cdn.com/v4/letter/d/439d5e/32.png) [@Dag\_Otto](https://boards.straightdope.com/u/Dag_Otto)\ **Post date:** [September 15, 2010, 5:31pm UTC](https://boards.straightdope.com/t/fucking-comcast/552569/42 "2010-09-15T17:31:00Z")
> [@elucidator](#): > > OK, I’m a little creeped out, here. Your company name in your username? Been here more than a year and this is your only post? Would you consent to a Turing test? So here we are talking trash about ISPs, and lo and behold someone from an ISP happens to show up. Not a member who happens to work in the industry, but someone acting as an official spokesman for the ISP. Makes me wonder how they found this thread. If nothing else, it shows how important net neutrality is and how an ISP could filter or at least monitor content if given the chance (the Comcast search page that China Guy talks about is another example). ---
**Author:** ![Smeghead](https://avatars.discourse-cdn.com/v4/letter/s/f1d935/32.png) [@Smeghead](https://boards.straightdope.com/u/Smeghead)\ **Post date:** [September 15, 2010, 6:41pm UTC](https://boards.straightdope.com/t/fucking-comcast/552569/43 "2010-09-15T18:41:02Z")
> [@TalkToQwest](#): > > > [@Smeghead](#): > > > > Qwest. You had to open the Qwest box. Qwest is way higher on my shit list. You’re lucky I’m too busy to tell the story now… > > > > _Glares_ > > Hello Steph from Qwest here, > > I’m sorry to hear about the frustration, if you do get a few minutes, please email [talktous@qwest.com](mailto:talktous@qwest.com) (attention Steph in the subject line please) with your billing phone number, billing address, brief indication of the issue/s, and if you are having technical support issues, your best callback number as well. > > thank you > Stephanie Lake > Manager, Talk To Qwest Team > > "At Qwest your account information is confidential and protected by law, so I need your permission to access the account.” I had intended to return and respond to this, but I forgot until this was bumped. No, I don’t have any desire to sit and rehash my old problems with a Qwest representative. Frankly, if I never have to speak directly to a Qwest representative again for as long as I live, it will probably have a significantly positive effect on my blood pressure. On top of which, I cannot authorize you to access my account because I haven’t had an account with Qwest for nearly a complete, blissful decade now, so I really don’t know what the point would be in continuing the discussion. Unless you want to retroactively reimburse me for the worst customer service experience of my life, I don’t know what you think you’re going to do for me. If you do want to reimburse me, can you just take my word for it that Qwest screwed me over and fork over a few hundred bucks? ---
**Author:** ![Guinastasia](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guinastasia/32/5751_2.png) [@Guinastasia](https://boards.straightdope.com/u/Guinastasia)\ **Post date:** [September 15, 2010, 6:45pm UTC](https://boards.straightdope.com/t/fucking-comcast/552569/44 "2010-09-15T18:45:07Z")
> [@rockle](#): > > > [@Shirley\_Ujest](#): > > > > Save all the junk mail and send it COD to Comcasts office. > > Unfortunately, that won’t do a damn thing except “force” Comcast to raise the price of Flyers tickets. They are _rat fuckers_. I hate them too. You mean there are people who _pay_ to go to Flyers games? ---
**Author:** ![rockle](https://avatars.discourse-cdn.com/v4/letter/r/73ab20/32.png) [@rockle](https://boards.straightdope.com/u/rockle)\ **Post date:** [September 15, 2010, 8:13pm UTC](https://boards.straightdope.com/t/fucking-comcast/552569/45 "2010-09-15T20:13:08Z")
> [@Guinastasia](#): > > > [@rockle](#): > > > > Unfortunately, that won’t do a damn thing except “force” Comcast to raise the price of Flyers tickets. They are _rat fuckers_. I hate them too. > > You mean there are people who _pay_ to go to Flyers games? Yes, although I don’t personally know any, because nobody I know can afford it. ---
**Author:** ![Mozart1220](https://avatars.discourse-cdn.com/v4/letter/m/f1d935/32.png) [@Mozart1220](https://boards.straightdope.com/u/Mozart1220)\ **Post date:** [September 15, 2010, 8:47pm UTC](https://boards.straightdope.com/t/fucking-comcast/552569/46 "2010-09-15T20:47:42Z")
> [@China\_Guy](#): > > I just moved back to the US, and lived in temp corporate housing for 2 months with Comcast. The free kids videos like Dora were a big hit, and I need fast internet regardless. So, we signed up for the service when we moved into the rental. > > Actually my wife is the one that signed up using her chinese name. Comcast mispelled it. That isn’t the reason for the rant, but christ how hard is it to not double confirm the spelling of someone’s name? > > But the rat bastards then promptly sold off our address and now we’re getting all sorts of junk mail. fuckers. Although I have grudging admiration for the one’s that are sending Chinese target advertising. All in all, it really irks my drawers and it obviously stemmed from Comcast. > > It just occurred to me. Can I complain to Comcast or some body and get some kind of benefit out of this? Sign up for Direct TV. You wil be glad you did. And the best part is personally handing back your cable boxes, and explaining to them WHY you changed over. ---
**Author:** ![Czarcasm](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/czarcasm/32/4050_2.png) [@Czarcasm](https://boards.straightdope.com/u/Czarcasm)\ **Post date:** [September 15, 2010, 9:20pm UTC](https://boards.straightdope.com/t/fucking-comcast/552569/47 "2010-09-15T21:20:06Z")
> [@TalkToQwest](#): > > > [@elucidator](#): > > > > OK, I’m a little creeped out, here. Your company name in your username? Been here more than a year and this is your only post? Would you consent to a Turing test? > > Sure, sounds good to me 🙂 > > If it’s helpful, you can find out more about me and our TalkToQwest team here: > [http://twitter.com/talktoqwest](http://twitter.com/talktoqwest) or here: [http://socialmedia.qwest.com/](http://socialmedia.qwest.com/) or even here: [http://www.facebook.com/Qwest](http://www.facebook.com/Qwest) > > We look for people having trouble - so we can help, let me know if you need some! > > Stephanie Lake > Manager, Talk To Qwest Team > > "At Qwest your account information is confidential and protected by law, so I need your permission to access the account.” Here’s a question for you, Stephie-Do you really think that publicly paying attention to a lone complainer on a rather large message board in hope of receiving good PR on the same board will fool all the other customers into thinking that they will receive the same personal treatment? ---
**Author:** ![kaylasdad99](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kaylasdad99/32/3398_2.png) [@kaylasdad99](https://boards.straightdope.com/u/kaylasdad99)\ **Post date:** [September 16, 2010, 12:56am UTC](https://boards.straightdope.com/t/fucking-comcast/552569/48 "2010-09-16T00:56:33Z")
Well, to tell the truth, I don’t think this is a particularly large message board. OTOH, I kind of applaud Ms. Lake’s proactive measures in signing up here and apparently setting up a 'bot to do a vanity search for her company. I suspect she might have done the same on other boards where people gather to grouse about their experiences as consumers. That it didn’t return a timely opportunity to interevene in this instance doesn’t mean it wasn’t a good idea. ---
**Author:** ![Cubsfan](https://avatars.discourse-cdn.com/v4/letter/c/f4b2a3/32.png) [@Cubsfan](https://boards.straightdope.com/u/Cubsfan)\ **Post date:** [September 16, 2010, 3:30am UTC](https://boards.straightdope.com/t/fucking-comcast/552569/49 "2010-09-16T03:30:20Z")
> [@kaylasdad99](#): > > Good work. > > So, what service did you saddle with 21dB of attenuation, do you suppose? TVs in the kids rooms. Put my modem and main TV on the 1st splitter. ---
**Author:** ![Captain\_Midnight](https://avatars.discourse-cdn.com/v4/letter/c/977dab/32.png) [@Captain\_Midnight](https://boards.straightdope.com/u/Captain_Midnight)\ **Post date:** [September 16, 2010, 7:18am UTC](https://boards.straightdope.com/t/fucking-comcast/552569/50 "2010-09-16T07:18:10Z")
I have heard nothing but completely negative things about Comcast, nicknamed CON-Cast but dissatified customers. These cable/internet providers work as a quasi-monopoly with high rates and poor service. The same is true with Ticketmaster (or Ticketbastard) who runs a monopoly and buries their customers in fees and surcharges. I haven’t gone to a concert since Reagan was President mostly because of this asshole company. I don’t know if I would even have cable TV now. I can watch most what I want on the internet. I need internet like Keith Richards needs heroin, so I can’t get around that. I also get annoyed at their upgrades and “packages”. On the phone with some dithering woman going over the four options I can get, with me telling her “Give me the cheapest one! No, I don’t want HBO!” I hated moving to a new dwelling and had to deal with the phone company, electric company and cable provider. With their automated service, deposits, fees and garbage, and then charging high rates for a service that to them costs very little. At least now the phone company has competition from mobile phone providers. If I lived in the USA, I would never spend another dime with Bell South. That company, and their assraping fees and ridiculous bills can suck a bag of dicks. You said you have a Chinese wife. I also have a Chinese wife. Where in the Empire (China) is she from? 她是漂亮吗？ ---
**Author:** ![Leaper](https://avatars.discourse-cdn.com/v4/letter/l/4bbf92/32.png) [@Leaper](https://boards.straightdope.com/u/Leaper)\ **Post date:** [September 16, 2010, 9:45am UTC](https://boards.straightdope.com/t/fucking-comcast/552569/51 "2010-09-16T09:45:36Z")
Funny, but Comcast mostly gets dings from me because of price. The actual service has actually been pretty reliable for me. _shrug_ ---
**Author:** ![Yorikke](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/yorikke/32/4335_2.png) [@Yorikke](https://boards.straightdope.com/u/Yorikke)\ **Post date:** [September 16, 2010, 4:15pm UTC](https://boards.straightdope.com/t/fucking-comcast/552569/52 "2010-09-16T16:15:54Z")
> [@Leaper](#): > > Funny, but Comcast mostly gets dings from me because of price. The actual service has actually been pretty reliable for me. _shrug_ I actually agree - I’ve had few problems with my internet, cable, or phone. But when a tech needs to come, there’s been a fuckup every time. Joe ---
**Author:** ![Enright3](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/enright3/32/2897_2.png) [@Enright3](https://boards.straightdope.com/u/Enright3)\ **Post date:** [September 23, 2010, 4:03pm UTC](https://boards.straightdope.com/t/fucking-comcast/552569/53 "2010-09-23T16:03:44Z")
> [@MissTake](#): > > Before I moved in to my house, my sister owned it with our parents. At least once a week I receive adverts expounding how wonderful Comcast is addressed to my father. Who never lived here. Who died in 2007. First three important facts: I am a Comcast customer at my current residence. At my previous residence (almost 5 years ago) I was NOT a Comcast customer EVER. My wife died over 7 years ago. I receive Comcast and AT&T solicitation letters all the time that are addressed to my late wife, but at my current address. 😕😕 WTF? There should be no way her name should ever be associated with my current address. ---
**Author:** ![kpasa](https://avatars.discourse-cdn.com/v4/letter/k/67e7ee/32.png) [@kpasa](https://boards.straightdope.com/u/kpasa)\ **Post date:** [September 24, 2010, 8:25pm UTC](https://boards.straightdope.com/t/fucking-comcast/552569/54 "2010-09-24T20:25:09Z")
E Mail bomb to an Exec. Check on [consumerist.com](http://consumerist.com). They have all the goodies to annoy the execs. Just don’t send one to me. I have an Outlook rule for that mess. ---
**Author:** ![Cartooniverse](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cartooniverse/32/3084_2.png) [@Cartooniverse](https://boards.straightdope.com/u/Cartooniverse)\ **Post date:** [September 24, 2010, 10:36pm UTC](https://boards.straightdope.com/t/fucking-comcast/552569/55 "2010-09-24T22:36:12Z")
> [@rockle](#): > > > [@Shirley\_Ujest](#): > > > > Save all the junk mail and send it COD to Comcasts office. > > Unfortunately, that won’t do a damn thing except “force” Comcast to raise the price of Flyers tickets. They are _rat fuckers_. I hate them too. [They](http://sportsillustrated.cnn.com/multimedia/photo_gallery/1005/nhl.iconic.flyers/content.6.html) [used](http://www.nhl.cz/files/obrazky/historie/legendy/clarke4.jpg) [to](http://www.posters.ws/images/836785/bernie_parent_in_net_photofile.jpg) [be worth it](http://nhl.fanhouse.com/2009/11/16/going-toe-to-toe-with-the-hammer/). 🙂 ---
**Author:** ![rockle](https://avatars.discourse-cdn.com/v4/letter/r/73ab20/32.png) [@rockle](https://boards.straightdope.com/u/rockle)\ **Post date:** [September 25, 2010, 2:49am UTC](https://boards.straightdope.com/t/fucking-comcast/552569/56 "2010-09-25T02:49:53Z")
> [@Cartooniverse](#): > > > [@rockle](#): > > > > Unfortunately, that won’t do a damn thing except “force” Comcast to raise the price of Flyers tickets. They are _rat fuckers_. I hate them too. > > [They](http://sportsillustrated.cnn.com/multimedia/photo_gallery/1005/nhl.iconic.flyers/content.6.html) [used](http://www.nhl.cz/files/obrazky/historie/legendy/clarke4.jpg) [to](http://www.posters.ws/images/836785/bernie_parent_in_net_photofile.jpg) [be worth it](http://nhl.fanhouse.com/2009/11/16/going-toe-to-toe-with-the-hammer/). 🙂 Word. [Previous page](https://boards.straightdope.com/t/fucking-comcast/552569.md?page=2)