# Getting error page trying to renew sub. **URL:** \ **Category:** About This Message Board\ **Created:** [April 17, 2012, 11:56am UTC](https://boards.straightdope.com/t/getting-error-page-trying-to-renew-sub/619026 "2012-04-17T11:56:29Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Thin\_Ice](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@Thin\_Ice](https://boards.straightdope.com/u/Thin_Ice)\ **Post date:** [April 17, 2012, 11:56am UTC](https://boards.straightdope.com/t/getting-error-page-trying-to-renew-sub/619026/1 "2012-04-17T11:56:29Z")
I’m trying to renew my subscription and do not have a PayPal account. I have renewed using this system several times before but this time I am getting this page when I hit the PayPal button: > **[Online Payment, Merchant Account - PayPal](https://www.paypal.com/us/cgi-bin/webscr?cmd=_flow&SESSION=i8mjs5XqM8_5Nxchco9UQ9IgTvlY8o3KEKgCb2deIpKPvBsdWGzlSKiX1da&dispatch=50a222a57771920b6a3d7b606239e4d529b525e0b7e69bf0224adecfb0124e9b61f737ba21b081989d37bd8af37ad9708d2162cdad4a70df)** > > PayPal is the safer, easier way to pay online without revealing your credit card number. It says “Sorry-your last action could not be completed” What’s up? ---
**Author:** ![Musicat](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/musicat/32/20189_2.png) [@Musicat](https://boards.straightdope.com/u/Musicat)\ **Post date:** [April 17, 2012, 12:12pm UTC](https://boards.straightdope.com/t/getting-error-page-trying-to-renew-sub/619026/2 "2012-04-17T12:12:13Z")
Emailing a mod might get faster results. Also, putting it in the right forum would be a good idea. How about ATMB? ---
**Author:** ![Thin\_Ice](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@Thin\_Ice](https://boards.straightdope.com/u/Thin_Ice)\ **Post date:** [April 17, 2012, 1:13pm UTC](https://boards.straightdope.com/t/getting-error-page-trying-to-renew-sub/619026/3 "2012-04-17T13:13:39Z")
Thanks. I figured since this forum gets 15 or 20 times the traffic I’d do better here. How do I email a mod? ---
**Author:** ![Colibri](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/colibri/32/1841_2.png) [@Colibri](https://boards.straightdope.com/u/Colibri)\ **Post date:** [April 17, 2012, 1:59pm UTC](https://boards.straightdope.com/t/getting-error-page-trying-to-renew-sub/619026/4 "2012-04-17T13:59:46Z")
> [@Thin\_Ice](#): > > How do I email a mod? Contact info for all moderators can be found by clicking their name at the bottom of the front page for each forum. In this case you should probably contact TubaDiva [tubadiva@aol.com](mailto:tubadiva@aol.com) ---
**Author:** ![TubaDiva](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tubadiva/32/507_2.png) [@TubaDiva](https://boards.straightdope.com/u/TubaDiva)\ **Post date:** [April 17, 2012, 2:21pm UTC](https://boards.straightdope.com/t/getting-error-page-trying-to-renew-sub/619026/5 "2012-04-17T14:21:37Z")
> [@Thin\_Ice](#): > > I’m trying to renew my subscription and do not have a PayPal account. I have renewed using this system several times before but this time I am getting this page when I hit the PayPal button: > > [https://www.paypal.com/us/cgi-bin/webscr?cmd=\_flow&SESSION=i8mjs5XqM8\_5Nxchco9UQ9IgTvlY8o3KEKgCb2deIpKPvBsdWGzlSKiX1da&dispatch=50a222a57771920b6a3d7b606239e4d529b525e0b7e69bf0224adecfb0124e9b61f737ba21b081989d37bd8af37ad9708d2162cdad4a70df](https://www.paypal.com/us/cgi-bin/webscr?cmd=_flow&SESSION=i8mjs5XqM8_5Nxchco9UQ9IgTvlY8o3KEKgCb2deIpKPvBsdWGzlSKiX1da&dispatch=50a222a57771920b6a3d7b606239e4d529b525e0b7e69bf0224adecfb0124e9b61f737ba21b081989d37bd8af37ad9708d2162cdad4a70df) > > It says “Sorry-your last action could not be completed” > > What’s up? Sometimes PayPal does this – dunno why. What kind of device are you using, what kind of browser, what operating system? I just tried it (System 7, Chrome) and got to the Online Payment page without any difficulty. On this page you can either pay for your subscription with a PayPal account or if you do not have one click on the hyperlink that says “Don’t have a PayPal account?,” which takes you to another page and another prompt. We apologize for you inconvenience and hope you try again. ---
**Author:** ![Thin\_Ice](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@Thin\_Ice](https://boards.straightdope.com/u/Thin_Ice)\ **Post date:** [April 17, 2012, 5:41pm UTC](https://boards.straightdope.com/t/getting-error-page-trying-to-renew-sub/619026/6 "2012-04-17T17:41:48Z")
Okay, I just used IE and it went through; I’m good to go for another year. I kinda thought the problem might be related to the site being offline for sometime yesterday. (It was offline for awhile, right?). This was the first time I’ve ever had any problem renewing. I guess it could be the FF 11.0 upgrade. Anyway, Miss Diva, Colibri, and Musicat, thank you all for your help. ---
**Author:** ![TubaDiva](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tubadiva/32/507_2.png) [@TubaDiva](https://boards.straightdope.com/u/TubaDiva)\ **Post date:** [April 17, 2012, 8:11pm UTC](https://boards.straightdope.com/t/getting-error-page-trying-to-renew-sub/619026/7 "2012-04-17T20:11:25Z")
I think we can blame most everything, including the price of gas, on yesterday’s outage. At one point the message board would display pages but it didn’t update, so any action initiated on the site (writing posts, renewing subscriptions) wouldn’t process. That would account for Paypal rejecting the transaction, they weren’t getting the proper response from the database, so the transaction wasn’t going through. Again, sorry for your inconvenience. Glad you’re good to go now. ---
**Author:** ![Musicat](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/musicat/32/20189_2.png) [@Musicat](https://boards.straightdope.com/u/Musicat)\ **Post date:** [April 17, 2012, 9:04pm UTC](https://boards.straightdope.com/t/getting-error-page-trying-to-renew-sub/619026/8 "2012-04-17T21:04:54Z")
> [@Thin\_Ice](#): > > Okay, I just used IE and it went through; I’m good to go for another year. Why settle for only one? Now you can re-up for two! ---
**Author:** ![Thin\_Ice](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@Thin\_Ice](https://boards.straightdope.com/u/Thin_Ice)\ **Post date:** [April 18, 2012, 1:59am UTC](https://boards.straightdope.com/t/getting-error-page-trying-to-renew-sub/619026/9 "2012-04-18T01:59:28Z")
Yeah, I think about it every time I renew, but a one cent savings isn’t enough to convince me, and I don’t know what the future holds. I’m sure Ben Franklin’s shaking his head, though.