# Gmail question

**URL:** https://boards.straightdope.com/t/gmail-question/435945
**Category:** Factual Questions
**Created:** [February 2, 2008, 2:27am UTC](https://boards.straightdope.com/t/gmail-question/435945 "2008-02-02T02:27:57Z")
**Posts on this page:** 7
**Page:** 1

<div class="post-metadata">

### Author: ![NajaNivea](https://avatars.discourse-cdn.com/v4/letter/n/22d042/32.png) [@NajaNivea](https://boards.straightdope.com/u/NajaNivea)
#### Post date: [February 2, 2008, 2:27am UTC](https://boards.straightdope.com/t/gmail-question/435945/1 "2008-02-02T02:27:57Z")

</div>

Is there any way to get actual help from a human being, or actual answers to questions about using Gmail? There’s no customer support, and my question isn’t really answered in their help pages.

---

<div class="post-metadata">

### Author: ![imthjckaz](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/imthjckaz/32/3223_2.png) [@imthjckaz](https://boards.straightdope.com/u/imthjckaz)
#### Post date: [February 2, 2008, 2:33am UTC](https://boards.straightdope.com/t/gmail-question/435945/2 "2008-02-02T02:33:24Z")

</div>

What’s your question about gmail?

---

<div class="post-metadata">

### Author: ![NajaNivea](https://avatars.discourse-cdn.com/v4/letter/n/22d042/32.png) [@NajaNivea](https://boards.straightdope.com/u/NajaNivea)
#### Post date: [February 2, 2008, 2:48am UTC](https://boards.straightdope.com/t/gmail-question/435945/3 "2008-02-02T02:48:40Z")

</div>

Rather, what I really want is an answer to this question…  
I used to use Squirrelmail to host my email services. I own a website, thus all email addresses involving “@mydomain.com” “belong” to me. Squirrelmail allowed me to create multiple addresses under the domain, so I could send and receive mail from, say, [legalname@mydomain.com](mailto:legalname@mydomain.com), [nickname@mydomain.com](mailto:nickname@mydomain.com), [screenname@mydomain.com](mailto:screenname@mydomain.com), and so on, all in the same inbox.  
Gmail appears to allow me to _receive_ mail from \*@mydomain.com in the same inbox, but not send from any address except my primary. Under the settings-\>accounts tabs, I can “use gmail to send mail from my other email addresses” and can add new names that way, however, when this mail goes out, it actually comes from [defaultaddy@mydomain.com](mailto:defaultaddy@mydomain.com) “on behalf of” newaddy@mydomain.com–which means the messages often get rejected by hosts that don’t recognize [defaultaddy@mydomain.com](mailto:defaultaddy@mydomain.com).  
Does this make sense?

I can create “real” addresses by going to googleapps dashboard -\> create new user, but that creates a separate account. I want to be able to send all from the same account, without having to sign out of one and into the other.

---

<div class="post-metadata">

### Author: ![ZipperJJ](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/zipperjj/32/211_2.png) [@ZipperJJ](https://boards.straightdope.com/u/ZipperJJ)
#### Post date: [February 2, 2008, 7:18am UTC](https://boards.straightdope.com/t/gmail-question/435945/4 "2008-02-02T07:18:26Z")

</div>

Sounds like this is how Gmail is set up to work, specifically.

> [@](#):
>
> Note: when you’re sending with a different ‘From:’ address, your Gmail address will still be included in your email header’s sender field, to help prevent your mail from being marked as spam. Most email clients don’t display the sender field, though some versions of Microsoft Outlook may display “From [yourusername@gmail.com](mailto:yourusername@gmail.com) on behalf of [customaddress@mydomain.com](mailto:customaddress@mydomain.com).”

[from here](http://mail.google.com/support/bin/answer.py?hl=en&answer=22370)

What you are trying to do is easily accomplished in any non-web-based mail client (like Outlook), as far as I know. I’m able to do it in Eudora, for example and I know it can be done in Outlook. So, you could collect your mail using an email client to accomplish what you want. But if you’re using Gmail because it’s Web-based then it doesn’t do you any good…

---

<div class="post-metadata">

### Author: ![NajaNivea](https://avatars.discourse-cdn.com/v4/letter/n/22d042/32.png) [@NajaNivea](https://boards.straightdope.com/u/NajaNivea)
#### Post date: [February 2, 2008, 9:24pm UTC](https://boards.straightdope.com/t/gmail-question/435945/5 "2008-02-02T21:24:30Z")

</div>

[QUOTE=ZipperJJ]  
Sounds like this is how Gmail is set up to work, specifically.

[from here](http://mail.google.com/support/bin/answer.py?hl=en&answer=22370)

[/quote]

Right, yes I know, as I posted 😉

> [@](#):
>
> What you are trying to do is easily accomplished in any non-web-based mail client (like Outlook), as far as I know. I’m able to do it in Eudora, for example and I know it can be done in Outlook. So, you could collect your mail using an email client to accomplish what you want. But if you’re using Gmail because it’s Web-based then it doesn’t do you any good…

Curses. I like the web-based aspect and the function of Gmail very much. I guess I’ll have to set up separate accounts. Thanks!

---

<div class="post-metadata">

### Author: ![Green\_Cymbeline](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/green_cymbeline/32/9244_2.png) [@Green\_Cymbeline](https://boards.straightdope.com/u/Green_Cymbeline)
#### Post date: [February 3, 2008, 4:30am UTC](https://boards.straightdope.com/t/gmail-question/435945/6 "2008-02-03T04:30:17Z")

</div>

**NajaNivea** you definitely can do what you’re asking, without it saying “on behalf of.” I have mine set up this way. I have three domains, and can send from all of them through my Gmail, and it comes across with the domain address, not the gmail address.

Go to settings \> accounts \> send mail as…

The key is that it will send you a test e-mail to your domain e-mail address to verify that you own it. Then it works.

You can also have Gmail download your e-mail from your domain, just go to settings \> accounts \> “Get mail from other accounts (Download mail using POP3)”

If you need more help, go here and post your question: [http://groups.google.com/group/Gmail-Help-Discussion](http://groups.google.com/group/Gmail-Help-Discussion)

---

<div class="post-metadata">

### Author: ![NajaNivea](https://avatars.discourse-cdn.com/v4/letter/n/22d042/32.png) [@NajaNivea](https://boards.straightdope.com/u/NajaNivea)
#### Post date: [February 7, 2008, 1:36am UTC](https://boards.straightdope.com/t/gmail-question/435945/7 "2008-02-07T01:36:10Z")

</div>

[QUOTE=nyctea scandiaca]  
**NajaNivea** you definitely can do what you’re asking, without it saying “on behalf of.” I have mine set up this way. I have three domains, and can send from all of them through my Gmail, and it comes across with the domain address, not the gmail address.

Go to settings \> accounts \> send mail as…

The key is that it will send you a test e-mail to your domain e-mail address to verify that you own it. Then it works.

You can also have Gmail download your e-mail from your domain, just go to settings \> accounts \> “Get mail from other accounts (Download mail using POP3)”

If you need more help, go here and post your question: [http://groups.google.com/group/Gmail-Help-Discussion](http://groups.google.com/group/Gmail-Help-Discussion)  
[/QUOTE]

Hey, **nyctea** –I had actually followed your steps before and what prompted me to post the thread is that I would sign up for a trade-related yahoogroup under [legalname@mydomain.com](mailto:legalname@mydomain.com) and a hobby-related yahoogroup under [nickname@mydomain.com](mailto:nickname@mydomain.com), both set to come to my gmail inbox. When I’d try to post to these groups, sending mail to the group from the registered address, it would be rejected because [defaultaddress@mydomain.com](mailto:defaultaddress@mydomain.com) wasn’t registered to the group… so even though I’d sent from the right address, yahoo “caught” that it was coming from a different Gmail account.

I will check out the forum though, thanks!
