# Hard time re-installing Spybot

**URL:** <https://boards.straightdope.com/t/hard-time-re-installing-spybot/604531>\
**Category:** Factual Questions\
**Created:** [November 30, 2011, 4:30am UTC](https://boards.straightdope.com/t/hard-time-re-installing-spybot/604531 "2011-11-30T04:30:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Enola\_Straight](https://avatars.discourse-cdn.com/v4/letter/e/dec6dc/32.png) [@Enola\_Straight](https://boards.straightdope.com/u/Enola_Straight)\
**Post date:** [November 30, 2011, 4:30am UTC](https://boards.straightdope.com/t/hard-time-re-installing-spybot/604531/1 "2011-11-30T04:30:14Z")

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Lately, my antivirus Spybot wouldn’t allow me to update, So I followed a coworker’s advice and deleted/reinstalled the software.

Unfotunately, I get a little memo from my computer :

Setup has detected that the following components are already installed on your computer:

Explorer file scan plugin ( in file context menu)

Deselecting these components will not uninstall them.

Would you like to continue anyway?

At which I click YES and install and etc…

Until I get ACCESS IS DENIED  
and  
Setup not completed. Please correct the problem and run Setup again.

What is the correct way to fix this problem?

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**Author:** ![yoyodyne](https://avatars.discourse-cdn.com/v4/letter/y/a9a28c/32.png) [@yoyodyne](https://boards.straightdope.com/u/yoyodyne)\
**Post date:** [November 30, 2011, 2:45pm UTC](https://boards.straightdope.com/t/hard-time-re-installing-spybot/604531/2 "2011-11-30T14:45:22Z")

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Try deselecting the Explorer file scan plugin so that it’s not trying to reinstall over the one that’s already there. If that doesn’t work try installing it in safe mode.

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**Author:** ![Enola\_Straight](https://avatars.discourse-cdn.com/v4/letter/e/dec6dc/32.png) [@Enola\_Straight](https://boards.straightdope.com/u/Enola_Straight)\
**Post date:** [November 30, 2011, 5:21pm UTC](https://boards.straightdope.com/t/hard-time-re-installing-spybot/604531/3 "2011-11-30T17:21:32Z")

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> [@yoyodyne](#):
>
> try installing it in safe mode.

That did it.

thanx!🙂

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<div class="post-metadata">

**Author:** ![Enola\_Straight](https://avatars.discourse-cdn.com/v4/letter/e/dec6dc/32.png) [@Enola\_Straight](https://boards.straightdope.com/u/Enola_Straight)\
**Post date:** [December 1, 2011, 4:08am UTC](https://boards.straightdope.com/t/hard-time-re-installing-spybot/604531/4 "2011-12-01T04:08:21Z")

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NOW I cant get disk defragmentation to work.  
:mad:

Trying to run in Safe Mode won’t work.